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Technical Support Executive at Softcell Technologies Limited
Real User
Top 20
Efficient traffic management and employee focus with advanced security features
Pros and Cons
  • "Check Point NGFW has positively impacted my organization as the incidents have reduced, resulting in no disruptions in the network."
  • "Check Point should provide the feature of exporting group data with address groups, so when I export address books, only the group name is visible in the Excel file. Instead, it should show the actual members of the groups getting exported."

What is our primary use case?

My main use case for Check Point NGFW is that it was deployed at the network edge to protect and manage incoming and outgoing traffic from the corporate network, which is controlled by Check Point firewall. We have implemented application control, URL filtering, content filtering, and similar features. This enables us to manage the traffic by creating granular policies, IP space, or user-based policies. The main use case is to control the inward traffic and stop cyber threats at the network edge only.

What is most valuable?

Check Point NGFW offers excellent features such as implementation of content awareness, application filtering, URL filtering, HTTPS inspection, IPS, and identity-based integration with LDAP, which we were able to implement. The user-based policies we have configured help us avoid unwanted malicious sites and ensure there is no malware being downloaded into the network, meaning there are no disruptions in network production. All users are focusing on their desired tasks, which has a positive impact by avoiding business disruptions. That's the main impact I can say, as it indirectly helps the organization keep their users focused and stay away from any kind of cyber threats.

Check Point NGFW has positively impacted my organization as the incidents have reduced, resulting in no disruptions in the network. Everything is running smoothly and the organization is protected by Check Point firewall. The users are doing their desired tasks very efficiently, and everything is live in the network or applications, providing excellent security. Therefore, there is no business disruption so far.

What needs improvement?

To improve Check Point NGFW, I would suggest that AI features, such as Auto AI autopilot, would be greatly appreciated because they can automate most of the tedious tasks that take a lot of time. Having features such as AI can make the process easier.

A specific task I'd like to automate with AI in Check Point NGFW is adding multiple users, users and address group configuration of address groups and addresses, along with exporting firewall addresses in a certain format. That kind of feature should be there, or if we try to export the data from the Check Point firewall, we get only group address group names without seeing whatever members of the address are included.

Check Point should provide the feature of exporting group data with address groups, so when I export address books, only the group name is visible in the Excel file. Instead, it should show the actual members of the groups getting exported. That kind of feature would be appreciated.

For how long have I used the solution?

I've been using Check Point NGFW for more than one and a half years as an admin.
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Check Point NGFW
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What do I think about the stability of the solution?

In my experience, Check Point NGFW is stable.

What do I think about the scalability of the solution?

The scalability of Check Point NGFW is good, and we can integrate it with third-party solutions, such as Nexus 2FA. I have seen this kind of setup in one of the client environments.

How are customer service and support?

Customer support for Check Point NGFW is quite good. I would rate the customer support an eight on a scale of one to ten.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

I did not previously use a different solution before Check Point NGFW.

How was the initial setup?

The initial setup with Check Point NGFW is straightforward.

What was our ROI?

I have seen a return on investment with Check Point NGFW as it helps reduce business disruptions, indirectly allowing the organization to focus on their desired tasks and get things done properly while saving time and avoiding unexpected disruptions. This time savings has contributed to company growth happening at the backend.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing for Check Point NGFW indicates that the pricing is comparatively higher compared to other vendors, but it is worth it when considering the features. It is justifiable.

Which other solutions did I evaluate?

I don't have knowledge about evaluating other options before choosing Check Point NGFW.

What other advice do I have?

When using application control and URL filtering, I would share my experience where the organization used these features to block unwanted applications and allow only legitimate specific applications such as LinkedIn, Dropbox, and OneDrive, which should be accessible to all employees. Rest applications such as Facebook, YouTube, WhatsApp, WeChat, and other file-sharing applications should be blocked in the networks, and no one should access those applications. For web filtering, users can only visit legitimate websites; they should not visit any hacking or malicious websites, only financial, government websites, and internal applications should be accessible to users. We have configured these types of policies for the organization.

My advice for others looking into using Check Point NGFW is to utilize multiple features of the Check Point firewall. There is a huge list of features in the SmartConsole, so implementing most of the features such as application control and HTTPS inspection can be beneficial.

I would rate Check Point NGFW a nine out of ten because I am expecting a few features that are missing in the Check Point firewall, which I already mentioned.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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RSSI at SDIS49
Real User
Top 10
Provides good efficiency and technical support
Pros and Cons
  • "The most valuable feature of the solution is its efficiency."
  • "You have an administration tool that is not on the appliance, and it should be in line with the appliance."

What is most valuable?

The most valuable feature of the solution is its efficiency.

What needs improvement?

You have an administration tool that is not on the appliance, and it should be in line with the appliance. You can put your modification online and compile it again before applying.

For how long have I used the solution?

I have been using Check Point NGFW for seven years.

How are customer service and support?

The solution's technical support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Cisco. We switched to Check Point NGFW because Cisco was comparatively a bit outdated.

What's my experience with pricing, setup cost, and licensing?

Check Point NGFW is a little expensive. We paid around 70,000 Euros for it, and the solution's maintenance fee is expensive. We also have to pay for technical support.

What other advice do I have?

I am generally satisfied with the solution. The new Check Point products are more powerful than the previous appliances. The product is good but perhaps more adapted to big firms than small companies.

Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Check Point NGFW
June 2025
Learn what your peers think about Check Point NGFW. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
SanjeevKumar20 - PeerSpot reviewer
Network Security Engineer at NTT Security
Real User
Top 5
Issue-free with excellent support and training
Pros and Cons
  • "I came across the Check Point Infinity AI feature in one of the Check Point webinars, which I believe is unique and will be very useful in the future."
  • "The upgrade process of Check Point could be simplified to match other products."

What is our primary use case?

Currently, we utilize Check Point firewalls, IPS, site-to-site VPN, and remote access VPN features for our various client operations.

We have implemented a cloud firewall for one of our customers and primarily handle perimeter security using Check Point firewalls for multiple customers.

We also handle POCs, implementation, upgrades, and daily security operations as part of our services.

We are distributor partners who also distribute Check Point products to our customers. We recently convinced our clients to use Check Point firewall services and signed a contract with them.

How has it helped my organization?

We have not received any issues from any clients using Check Point services so far. It is really great to use and up-to-date. In Check Point, we have never seen it hit any vulnerabilities like other products.

Also, the TAC support from Check Point is excellent. I really appreciate it when dealing with complex issues. It allows us to easily obtain vendor support without many issues compared to other products.

Certifications and training from Check Point are valuable. I recently attended a boot camp and found it both knowledgeable and enjoyable.

What is most valuable?

Recently, I came across the Check Point Infinity AI feature in one of the Check Point webinars, which I believe is unique and will be very useful in the future.

Also, Check Point Harmony and Quantum deliver uncompromising performance with advanced threat prevention, policy management, remote access VPN IoT security, SD-WAN, and more.

Infinity Threat Prevention is an innovative management model. It provides zero-maintenance protection from zero-day threats and continuously and autonomously ensures that your protection is up-to-date with the latest cyber threats and prevention technologies.

What needs improvement?

The upgrade process of Check Point could be simplified to match other products.

For some of the MSSP partners, Check Point should personally go and give demos to them. This way, the MSSP can show their clients what Check Point is capable of and what kind of new technologies and features Check Point is coming up with.

Adding automation for upgrades and hotfix installation would be a beneficial new feature for administrators from an operations standpoint. Additionally, Check Point should pay more attention to endpoint security; they are currently lacking in that area compared to other competitors.

For how long have I used the solution?

I've been using Check Point products for more than eight years.

What do I think about the stability of the solution?

The solution is 100% stable. 

What do I think about the scalability of the solution?

The solution offers 100% scalability.

How are customer service and support?

Technical support is very good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

No; we have multiple clients, so we use multiple products.

How was the initial setup?

The setup is fine; I've only faced issues during upgrades.

What about the implementation team?

The expertise of the vendor is excellent. I'd rate them ten out of ten.

What was our ROI?

The ROI is really good.

What's my experience with pricing, setup cost, and licensing?

In terms of cost, pricing, and licensing, Check Point is not very expensive or complex.

Which other solutions did I evaluate?

We did not evaluate other options. 

What other advice do I have?

My overall experience is really good. I am enjoying working with Check Point products, especially on the firewall. It's much easier compared to other firewalls.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Champika Wijewickrama - PeerSpot reviewer
Senior Network Security Engineer at EIT
Real User
Top 10
Enables exceptional security with its comprehensive suite of features and ensures robust protection against cyber threats
Pros and Cons
  • "One of the most advantageous features of Check Point firewall is its multi-interface capability."
  • "There's a significant area for improvement when it comes to pricing."

What is our primary use case?

Our customers have been using it for the network security.

How has it helped my organization?

Unlike Fortinet, where the log loading process can take up to a month, Check Point stands out for its efficiency. While other solutions may only provide logs for a short period, such as one or two months, Check Point impressively retains logs for up to six months on some machines and at least three months on others. This extended log retention period is a significant advantage for our customers, providing them with valuable insights and enhancing their overall security posture.

What is most valuable?

One of the most advantageous features of Check Point firewall is its multi-interface capability. While traditional firewalls typically have a single interface, Check Point stands out by offering tools with multiple interfaces. This capability, now known as SmartConsole, allows users to manage policies, security objects, and routing points all from one dashboard. This contrasts with other firewalls where users often have to log in separately to access different functionalities. The hierarchical structure of communication and management in Check Point firewalls adds complexity, making it more challenging for attackers to exploit vulnerabilities. Additionally, Check Point introduced SD-WAN functionality in December 2013, further enhancing its capabilities and staying ahead of the curve in network security.

What needs improvement?

There's a significant area for improvement when it comes to pricing. While frequent updates and patches are released, which is commendable and adds significant value, the loading time for SD-WAN updates can be excessively long.

The feature we're eager to see enhanced in Check Point is reporting, particularly in terms of highlighting past reports. Currently, if we create a rule for a report in the morning, we expect to receive an email highlighting it. While we can set this up, the issue lies in segregating the project into separate reports.

For how long have I used the solution?

I have been working with it for five years.

What do I think about the stability of the solution?

Occasionally, we face certain issues and downtimes. Downtime varies depending on the type of changes or updates being made. For instance, a version upgrade typically requires only fifteen minutes for reboots. However, for patch updates or version updates, downtime can extend to at least one hour. In some cases, especially in custom environments, downtime may exceed two to three hours.

What do I think about the scalability of the solution?

It provides good scalability. Despite having only three customers, I've implemented the firewall for over a thousand users. These users are situated in factory environments, meaning there are thousands of endpoints, including those connected via VPN.

How are customer service and support?

I am relatively satisfied with the level of technical support provided. We primarily work with Indian support teams, and while some technical engineers are exceptionally intelligent and quick to resolve issues within ten to fifteen minutes, others may take longer. However, the crucial aspect is that they eventually provide an answer or escalate the issue if needed. When I contact support, I first inquire about the assigned person, and if I am familiar with them, I proceed with the interaction. Otherwise, I prefer to escalate the query to another region to avoid wasting time. I would rate it eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have experience working with Fortigate and Palo Alto in the past. In Sri Lanka, Check Point has a strong marketing presence, which influences customer decisions.

How was the initial setup?

The initial setup can be complex and may pose a challenge, especially for those without prior experience. Setting it up for the first time requires careful attention and a level of expertise to navigate effectively.

What about the implementation team?

The deployment process begins with configuring the firewall's IP and other settings. Once this initial configuration is complete, we proceed to the AI portal. In the AI portal, the first step is to configure the interfaces. After configuring the interfaces, we proceed to install the created interface. Next, we move on to the SmartConsole. To access the SmartConsole, we download it from the app portal. Once the SmartConsole is installed, we can easily create rules for logging purposes, manage objects, configure networking, and VPN, and other technical tasks from the SmartConsole. Routing and related tasks are typically handled in the data portal. One individual is enough for the deployment. The duration of the setup process varies depending on factors such as the complexity of the customer's environment and the site architecture. For instance, in a relatively simple scenario with just two VLANs and a couple of VPNs, the configuration could be completed within a few working days. Maintenance is essential, with upgrades and patch updates being mandatory at least once every six months. This ensures the system remains up-to-date and secure.

What was our ROI?

Our customers are pleased with the return on investment. The occasional bugs and updates, common to all firewalls including Check Point, are being addressed promptly. The platform is regularly updated to ensure optimal performance.

What's my experience with pricing, setup cost, and licensing?

The price is on the higher side.

What other advice do I have?

While the cost may be a consideration, the level of security provided by Check Point is exceptional. In my experience, I have not encountered any cyber attacks. The only negative experience was not related to the firewall but rather to customer issues with the router. It's important to remember that compromising security for cost savings can ultimately lead to vulnerabilities. Therefore, investing in high-security solutions like Check Point is worthwhile. Overall, I would rate it eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1531134 - PeerSpot reviewer
Cybersecurity Engineer at Insurance Company
Real User
Good support with easy central management and a nice visibility
Pros and Cons
  • "The management interface is easy to operate and is a standardized way of managing different firewall modules in the same client application."
  • "Several security modules are based on HTTPS inspection, losing a relevant security capability if you don't implement it in your network."

What is our primary use case?

We are using Check Point Next Generation Firewall both as an edge border gateway and as an internal gateway protecting users and servers networks. Using the Virtual System solution we create different network environments and virtual system firewalls in which we have different modules (additional license could be needed) activated depending on the topology of the network where the firewall is protecting the traffic. We are also implementing IPS on several internal firewalls that are inspecting such flows.

How has it helped my organization?

Mainly the easy central management with support for virtual systems has helped in the operating and analyzing time of the security department. We know that with other security solutions that don't scale well and don't have a central management system, you lose precious time operating the platform.

Under the same interface, we are using a stack of different security modules, so the learning curve is easier than the need to learn new interfaces for each specific appliance. At the same time, you can check the logs in a homogeneous way.

What is most valuable?

The management interface is easy to operate and is a standardized way of managing different firewall modules in the same client application. Additionally, it provides up-to-date security options through different license bundles and scalability to match almost any firewall security needs as you can easily add more systems to implement several cluster firewalls, running as a load-sharing whole system or active-standby members. The log explorer is also straightforward to use, and the results are easily exportable.

What needs improvement?

To provide visibility of the requirements you have to accomplish to perform some of the traffic security mechanisms. Several security modules are based on HTTPS inspection, losing a relevant security capability if you don't implement it in your network. So the product should point out this need clearly so you can fit your expectations in a real-world environment. That said, this is not a limitation of the product itself.

You need to read the requirements to take into consideration both throughput, security modules and storage (logs) needs so you can choose the appliance that best fits your organization.

For how long have I used the solution?

I've used the solution for more than ten years.

What do I think about the stability of the solution?

In most environments, this solution is running pretty stable.

What do I think about the scalability of the solution?

It is easy to scale both with virtual systems or by adding additional physical appliances.

How are customer service and support?

Support has a good and fast response to new threats and is proactive with a big community.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We were using a Cisco firewall solution. It was outdated and the management interface was not unified.

Which other solutions did I evaluate?

We evaluated Palo Alto and Fortinet as well as Check Point

What other advice do I have?

For the technical administration teams. I advise them to take, at least, the basic training so they can manage the solution adequately.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Network Administrator at Bodiva
Real User
A top-tier security solution that combines advanced protection features with user-friendliness providing comprehensive network security
Pros and Cons
  • "It is user-friendly and straightforward to manage, which simplifies our overall network security management."
  • "It could greatly improve our customer experience by centralizing management."

What is our primary use case?

It assists us in filtering files for our internal users, ensuring that our data remains secure and protected. During the pandemic, it has been invaluable in enabling remote connections through VPN for our employees who are working from home, facilitating our COVID-19 response efforts. We established point-to-point VPN connections with approximately thirty clients, which enhances our security, especially at the outermost layer of our network, safeguarding us from external threats.

What is most valuable?

It includes features like IPS, which keeps us informed about potential threats attempting to breach our infrastructure, adding a crucial layer of security. It is user-friendly and straightforward to manage, which simplifies our overall network security management.

What needs improvement?

It could greatly improve our customer experience by centralizing management. Currently, we face the issue of having different management interfaces, which require us to switch between them, causing some difficulties and inefficiencies in our workflow. There are instances where the software crashes and this necessitates frequent upgrades from one version to another.

For how long have I used the solution?

I have been using it for four years now.

What do I think about the stability of the solution?

I would rate it as highly stable, giving it a solid nine out of ten.

What do I think about the scalability of the solution?

In terms of scalability, we haven't needed to expand significantly as our current setup consists of firewall checkpoints at the main site and another set at the HQ. These devices can seamlessly communicate with one another. We use SmartConsole managing system, which serves as a centralized hub for collecting and managing logs from all our Check Point Firewalls. As far as I know, the limit for management servers is five firewalls, so beyond that, additional licensing may be required to accommodate more devices.

How are customer service and support?

We don't engage directly with its support team. Instead, we work through a reseller who handles our support needs. When we require assistance, we reach out to the reseller, and if necessary, they will liaise with Check Point on our behalf.

Which solution did I use previously and why did I switch?

We were previously using Cisco ASA, Cisco X-ray, and FortiGate. However, the technologies we had, particularly the Cisco ASA, were outdated, and there was a clear need to upgrade to a next-generation appliance. When considering our options, we received a proposal from a local vendor in Angola, and after reviewing it, we decided to move forward with Check Point as it is widely recognized as one of the top solutions in the market.

How was the initial setup?

The initial setup is straightforward. I would rate it nine out of ten.

What about the implementation team?

We've had positive experiences with the deployments, and we've recommended it in several instances. Currently, we have implemented four Check Point Firewalls. Our initial deployment at the primary site took approximately a week to set up. After fine-tuning and making necessary adjustments, the total time for implementation was roughly two weeks. The main office at our headquarters had a similar timeline, as the tuning process does require a significant amount of time and effort.

What's my experience with pricing, setup cost, and licensing?

The technology itself is impressive, but I find the pricing a bit on the higher side. This is partly due to the complexities we face with exchange rates in our country, as obtaining foreign currency can be challenging.

What other advice do I have?

Having worked with products from various providers, I've found the experience and functionality of Check Point to be quite impressive and I strongly recommend it, provided they invest in essential training, which is a critical component. Its user-friendly management interface simplifies the process, and it offers a wealth of features. I would rate it nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Network and Security Engineer at BT - British Telecom
MSP
Top 20
Provides excellent security and doesn't compromise the users’ performance
Pros and Cons
  • "The tool provides great security."
  • "The tool’s architecture could be improved a bit."

What is our primary use case?

Our customer’s infrastructure is entirely based on Check Point. They are using around 2,000 firewalls worldwide. We resolve the problems in their product as a service provider.

What is most valuable?

Check Point is a great technology. It doesn't compromise the performance of the users. The tool provides great security. It was the first firewall that provided 3-way handshake. It was the first stateful firewall in the market.

What needs improvement?

The tool’s architecture could be improved a bit. It should provide Single-Pass Parallel Processing. Check Point’s interface is quite segregated.

For how long have I used the solution?

I have been using the solution for seven to eight years.

What do I think about the stability of the solution?

The tool will be stable if the implementation team has done a good job.

What do I think about the scalability of the solution?

The tool is scalable. If a user faces any constraints, we can upgrade the tool. The hardware is scalable. Our customers are enterprise-level businesses.

How are customer service and support?

The technical support team is not excellent. It’s not easy to get people on call on urgent tickets. They join the call, but the support is not as smooth as other vendors like Cisco and Zscaler.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Palo Alto provides Single-Pass Parallel Processing. Palo Alto and Check Point are not very different.

How was the initial setup?

The product is easy to install. It's an interesting product. Once we get the knowledge of Check Point, it's quite easy to work on. However, for new users, the solution is a bit difficult. For a single gateway, if we are ready with all the necessary software we need while installing, the deployment takes one to two hours.

A single-site deployment, where all gateways and management are taken care of, can be done by one or two people. However, a complete implementation team is required if some things are to be done on the cloud and some in the branch offices. One team will handle the policies, and the other will handle the basic installations. Once the solution is stabilized, maintenance will be easy.

What other advice do I have?

Check Point is a good tool. I would recommend it to others. Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: MSP
PeerSpot user
Nagendra Nekkala - PeerSpot reviewer
Senior Manager ICT & Innovations at Bangalore International Airport Limited
Real User
Top 5Leaderboard
A scalable and user-friendly tool that can be customized and deployed easily
Pros and Cons
  • "The product is very user-friendly."
  • "It will be good if the product is rack-mounted."

What is our primary use case?

We use the solution as a perimeter firewall. We also use it for endpoint security and VPN.

What is most valuable?

The product is very user-friendly. The configuration can be managed and customized as required. We can customize the tool for each stakeholder.

What needs improvement?

It will be good if the product is rack-mounted. The product must be updated to protect users from the latest firewall threats.

For how long have I used the solution?

I have been using the solution for almost six years.

What do I think about the stability of the solution?

The tool is very stable.

What do I think about the scalability of the solution?

The tool is easily scalable. Almost 2000 people are using the product in my organization.

How are customer service and support?

The support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We also work with other vendors. Check Point is as good as its competitors, but its cost is a bit higher.

How was the initial setup?

The initial setup is very easy. One firewall engineer can deploy the product within a few hours. It is very easy to maintain the tool. We need only one person to maintain it.

What's my experience with pricing, setup cost, and licensing?

The tool is a bit expensive. The product’s operational cost is very high. We pay a yearly licensing fee. We also pay for support.

What other advice do I have?

Check Point is the most user-friendly solution. It can be configured quickly. Overall, I rate the product an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Check Point NGFW Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Check Point NGFW Report and get advice and tips from experienced pros sharing their opinions.