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RSA Authentication Manager Reviews

Vendor: RSA
4.1 out of 5
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What is RSA Authentication Manager?

RSA Authentication Manager is the platform behind RSA SecurID that allows for centralized management of the RSA SecurID environment including authentication methods, users, applications, and agents across multiple physical sites. It verifies authentication requests and centrally administers authentication policies for organizations' end users.
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RSA Authentication Manager is the #12 ranked solution in top Authentication Systems. PeerSpot users give RSA Authentication Manager an average rating of 8.2 out of 10. RSA Authentication Manager is most commonly compared to Microsoft Entra ID: RSA Authentication Manager vs Microsoft Entra ID. RSA Authentication Manager is popular among the large enterprise segment, accounting for 54% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 12% of all views.
Buyer's Guide
Authentication Systems
September 2025
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RSA Authentication Manager mindshare

As of October 2025, the mindshare of RSA Authentication Manager in the Authentication Systems category stands at 2.2%, up from 2.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Authentication Systems Market Share Distribution
ProductMarket Share (%)
RSA Authentication Manager2.2%
Microsoft Entra ID12.9%
Cisco Duo8.1%
Other76.8%
Authentication Systems
 
 
Key learnings from peers

Valuable Features

RSA Authentication Manager excels in secure token creation and transport, effective two-factor authentication, and varying mechanisms like hard and soft tokens. It supports decentralized administration, auditing, and logging. Users appreciate its flexibility with self-service deployment, easy setup, and integration across infrastructures. Its provisions, mapping, and troubleshooting features are notable. SecurID and single sign-on are highly valued, along with seamless integration with Microsoft products, ensuring robust security in both on-premises and cloud-based environments.
  • "RSA Authentication Manager is the best available solution."
  • "The single sign-on feature is the most important."
  • "RSA Authentication Manager is a robust solution that provides comprehensive protection for both on-premise and cloud-based applications."

Room for Improvement

RSA Authentication Manager requires enhancements in pricing and reporting features. Email delivery of reporting and address labels for tokens needs improvement. Users find the user interface lacking intuitiveness and seek better integration with cloud systems. The cloud-based two-factor authentication process poses challenges, especially on mobile devices. RSA struggles with support in Asia-Pacific, notably requiring on-site assistance in Singapore. Expanding marketing in Africa, improving mobile authentication, and enhancing cloud environment protection are also needed.
  • "RSA Authentication Manager is perfect. We do not see current missing products or enhancements yet emphasize the importance of a continuous development roadmap."
  • "The product's capabilities to protect cloud environments need improvement."
  • "Enhancing the user interface and expanding their marketing efforts in regions like Nigeria and West Africa could be beneficial."

ROI

Organizations find it challenging to estimate ROI from RSA Authentication Manager since security investments are preventative. Confidence is high in its performance. The ROI is typically less than one year with hardware tokens. It is even quicker with software tokens and risk-based authentication. Cost savings discussions fall outside the scope of security management, hence are not emphasized.

Pricing

RSA Authentication Manager pricing can be complex, including hardware, software, licensing, and support costs. Discounts are often available through resellers, making prices competitive. Users rate pricing at eight out of ten, finding it cost-effective given its quality and features. Pricing ranges from two to four dollars per user, with negotiation options available. Larger companies typically benefit from frame contracts, which provide more favorable terms, ensuring value for the investment.
  • "The solution is costly."
  • "As a new customer, the minimum cost would be four dollars, but you have room for negotiation, potentially bringing it down to as low as three dollars."
  • "The pricing is a little bit complicated because sometimes resellers are able to make prices that are too low. Our price, with a discount, is typically not as high as some of our competitors."

Popular Use Cases

Organizations primarily use RSA Authentication Manager for securing VPN connections, enhancing authentication for custom applications, and integrating with various systems like Fortinet and Cisco VPNs. It supports two-factor authentication via APIs and is essential for protecting legacy systems with outdated protocols. The tool is also utilized for web and internal applications, serving thousands of clients, and ensuring secure access across multiple platforms including EF GST for global file transfers. Token identification is a key feature.

Service and Support

Customer service for RSA Authentication Manager is praised for its effectiveness, often handled directly by clients or partners like KPN. Technical support receives mixed feedback; while some rate it highly for responsiveness and problem-solving, others note room for improvement in response times. Many appreciate RSA's commitment to case resolution and information transparency. RSA's support is frequently compared to other industry leaders, like Cisco, highlighting quick issue escalation to senior staff for complex problems.

Deployment

Many describe RSA Authentication Manager's initial setup as straightforward, often comparing it to plug & play. They found the setup user-friendly when following manuals and documentation, usually completing installation in a few hours. However, some mention complexity, especially with certain folders, necessitating external consultants. The process typically involves software uploads, network configuration, and hybrid deployment, generally taking two to three days if no major issues arise. Integration documentation reportedly aids in simplifying the deployment process.

Scalability

RSA Authentication Manager is regarded as highly scalable by many, supporting millions globally. Users report smooth upgrades, though some note complexities requiring careful planning. While typically rated positively for scalability, select users have encountered challenges scaling for large nationwide user groups. The platform's scalability is generally rated highly, emphasizing its potential for enterprise use with extensive user bases across various clients. Recurrent feedback highlights its impressive scalability abilities.

Stability

RSA Authentication Manager is consistently described as stable and reliable, offering robust server capabilities and dependable two-factor authentication. Users frequently highlight its impressive stability, with some rating it nine out of ten. Many report continuous 24/7 uptime spanning over two decades without encountering issues. Stability and integrity are praised widely, indicating strong performance in maintaining operational continuity. The feedback suggests a consistent ability to deliver reliable service without problems.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Authentication Systems Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business4
Large Enterprise6
By reviewers
By visitors reading reviews
Company SizeCount
Small Business44
Midsize Enterprise29
Large Enterprise85
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
12%
Government
11%
Financial Services Firm
10%
Manufacturing Company
7%
Comms Service Provider
5%
Insurance Company
5%
Healthcare Company
4%
Construction Company
4%
Educational Organization
3%
Retailer
3%
Performing Arts
3%
University
3%
Real Estate/Law Firm
3%
Energy/Utilities Company
3%
Media Company
3%
Outsourcing Company
3%
Aerospace/Defense Firm
3%
Recruiting/Hr Firm
2%
Legal Firm
2%
Non Profit
2%
Marketing Services Firm
2%
Logistics Company
1%
Consumer Goods Company
1%
Transportation Company
1%
Engineering Company
1%
Hospitality Company
1%
Wellness & Fitness Company
1%
International Affairs Institute
1%
Museum Or Institution
1%
Pharma/Biotech Company
1%
Recreational Facilities/Services Company
1%

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Learn more about RSA Authentication Manager

RSA Authentication Manager was previously known as ACE/Server.

RSA Authentication Manager customers

Tiera, Fred Loya, BRE Leasing, ADP, BlueFort Security, New Hanover County

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Product Categories

Product Categories
Authentication Systems

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RSA Authentication Manager Reviews Summary
Author infoRatingReview Summary
VP Business Development at SDVG5.0We use RSA Authentication Manager for both web and internal applications, serving over thirty thousand clients. The single sign-on feature and integration with Microsoft products are critical. It's perfect for us, but a continued development roadmap is essential.
Managing Partner at Teksphere Global Services Limited4.5We use RSA Authentication Manager to secure our Cisco VPN connections and custom applications through two-factor authentication. Its versatility and strong security in both cloud and on-premises environments make it a comprehensive solution, though interface improvements are needed.
Solutions Architect at shellsoft4.0I use RSA Authentication Manager primarily for securing VPN access and on-premise applications, appreciating its ability to safeguard legacy systems. However, its protection of cloud environments and the management console for cloud apps needs enhancement.
Director at PT Asia Megatama Sejahter4.5We primarily use RSA Authentication Manager for integrating authentication with Fortinet VPN. The most valuable features are multifactor authentication and easy on-prem implementation. However, there is a need for improved technical support, especially in the Asia-Pacific region.
VP Business Development at SDVG4.0No summary available
Managing Director, Transmission Engineering at a energy/utilities company with 10,001+ employees4.0No summary available
Cyber Security - Identity & Access Management at a tech services company with 10,001+ employees3.5No summary available
Cyber security consultant at a tech vendor with 10,001+ employees4.0No summary available