Service and Support
Customer service ratings vary, with improvements noted over time. Some rate it highly, praising responsiveness and community support, while others find it slow and challenging. Technical support generally receives good feedback, highlighting quick response times and helpfulness, though some cite limited expertise and delays in resolving issues. Use of community resources is common for additional help, and support during implementation phases is appreciated by many users.
Deployment
Users found Nolio Release Automation's initial setup varied in complexity. Many described it as straightforward and simple, especially when following methodologies or with expert guidance, while others encountered challenges with infrastructure and configuration. Complexity often depended on user goals and setup scale, such as integrating with other products. Some noted the ease increased over time as they overcame initial hurdles and gained familiarity with its features.
Scalability
Many users find Nolio Release Automation scalable, accommodating growth and diverse environments. Some experienced challenges with distributed settings or high availability, but others successfully scaled applications and agents. Initial difficulties were reported by some, but improvements were noted over time. A wide range of companies, from small to large enterprises, utilize it and appreciate its ability to handle extensive user bases efficiently. Proper architecture design appears crucial for optimal scalability.
Stability
Several users reported stability challenges with Nolio Release Automation due to bugs, performance impacts during database migrations, and issues with agent connectivity. However, others found it stable, noting significant improvements in newer versions and reliable performance after collaborative setups with CA. High Node environments and certain older versions also contributed to instability. While many found Nolio Release Automation generally stable, enterprise-level integration and proper configuration enhanced its reliability.