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Examples of the 84,000+ reviews on PeerSpot:

Hemeshen Govender - PeerSpot reviewer
Technology CyberSecurity at Oryx industries
Real User
Top 20
Applies AI automation to clearly identify and stop a lot of phishing emails
Pros and Cons
  • "The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through."
  • "IRONSCALES should bundle more features together instead of separating them and charging additional licensing fees."

What is most valuable?

The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through. The solution improved our response to phishing attempts. IRONSCALES has a virtual assistant and some AI intelligence that's applied to it. That was the main differentiator between IRONSCALES and Microsoft.

The solution's AI automation clearly identifies phishing emails and gives you an overall indication of why it found the mail to be malicious. It does the whole analysis for you to see why the email was deemed a phishing email. The solution's response time is better than that of our previous tool. The solution's user interface is pretty straightforward and user-friendly.

What needs improvement?

IRONSCALES should bundle more features together instead of separating them and charging additional licensing fees. The solution’s scalability could be improved.

For how long have I used the solution?

I have been using IRONSCALES for one year.

What do I think about the scalability of the solution?

I rate the solution a seven out of ten for scalability.

Which solution did I use previously and why did I switch?

We did a side-by-side comparison of Microsoft and IRONSCALES. Microsoft generally has a lot of features, but for me, Microsoft is behind in terms of the more advanced and smarter solutions. I wouldn't recommend using Microsoft as a main filter for email protection. IRONSCALES performed better in terms of what it was catching than Microsoft.

How was the initial setup?

The solution’s initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

IRONSCALES is an expensive solution. The solution has certain add-on features, and its pricing depends on how you scale it. You have to pay additional licensing fees for some specific features.

What other advice do I have?

IRONSCALES has a pretty smart technology, which is different from the traditional gateway kind of technology.

Overall, I rate the solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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EricChen3 - PeerSpot reviewer
CEO at Care Line
Real User
Top 10
Protects emails, is easy to install, and integrates easily with other tools
Pros and Cons
  • "The product protects my email."
  • "The solution must provide features to scan QR codes for threats."

What is our primary use case?

The solution is used for email security. It streamlines our team’s collaboration and file-sharing efforts.

What is most valuable?

It is a good product. The product protects my email. It prevents APT attacks. It is easy to integrate the solution with other tools. My emails used to have some viruses or malicious threats. Now, I do not face such issues.

What needs improvement?

The solution must provide features to scan QR codes for threats. Nowadays, threats are embedded inside QR codes.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

The tool is stable. I rate the stability a ten out of ten.

What do I think about the scalability of the solution?

We have 100 users.

How was the initial setup?

The tool is easy to install. The installation took four hours. We need one engineer to set up the solution. The product is easy to maintain. One person is enough to maintain the product.

What's my experience with pricing, setup cost, and licensing?

The cost is very high. We pay the license fee yearly. The price could be cheaper.

Which other solutions did I evaluate?

Before, I used to use FireEye. I did not pay for it. Now, I have to pay for email security.

What other advice do I have?

Overall, I rate the solution a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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