What is our primary use case?
The typical use cases are implementing budgeting and planning and financial reporting and forecasting for clients. So, in their typical use cases, they either have an ERP like NetSuite or even Workday or Intact, and they want to bring in and integrate their actual data into Adaptive and then do all of their forecasting, planning, and budgeting in Adaptive. So it's pretty much used more as a budgeting and planning and reporting tool.
How has it helped my organization?
For the organization I used to work at, it streamlined the process of creating budgets. It's very simple to create a new version and do some more modeling based on your need for planning things like headcount, other expenses, and revenue, everything is configurable within Workday.
So that made it easy. Reporting was pretty easy to set up as well. It streamlined the amount of time it took to do the budget as well as kind of making it simple to implement a rolling forecast process. So, it really was more just a productivity increase and time shortening for the budgeting and forecasting process.
What is most valuable?
For me, scalability is a valuable feature. So Adaptive scales well. For example, you can have ten users, you could have a thousand, and create as many models within the tool as you want without any degradation or performance issues. So, that's one of the biggest benefits of Adaptive.
What needs improvement?
The integrations could be simpler. It takes quite a bit of internal and IT know-how to set up.
So, there could be room for just improving the integrations, making it easier to integrate outside systems within the tool.
For how long have I used the solution?
I have been using this solution for 12 years. I use the version that was released in 2023. They do two releases a year for Workday. So, I work with the latest version 2023 R2, which is the version everybody's on.
What do I think about the stability of the solution?
I would give it a nine out of ten for stability. There can be downtime. They do maintenance on weekends when the tool is down, but there can be some downtime.
What do I think about the scalability of the solution?
I give it a nine out of ten for scalability. The only issues you might run into are Fortune 500 companies probably would struggle to implement a tool like Adaptive that may not work with a hundred thousand types of records. But it's very good for most large organizations.
How are customer service and support?
The customer service and support are pretty good. We can send in tickets, and they're usually pretty responsive. They usually have very good know-how to really help with whatever issue we have.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I had used something called Microsoft Forecaster which is no longer in license, not in production. So, I was in the license a while ago, and so that was my prior experience. Because it was the end of life. And, also, the Microsoft product was it was very clunky and cumbersome to try and create new versions. So it took a long time to do that.
So, that's why we switched to Adaptive.
What about the implementation team?
To completely deploy it, you need a partner. It's not overly complex, but the formulas you need to write to do calculations require some expertise in order to configure those.
What was our ROI?
I see an ROI. The functionality that we have gives a return because we can make quicker and better decisions from a planning standpoint.
So, we can get a return even within the first year, assuming that we're using the tool the right way.
What's my experience with pricing, setup cost, and licensing?
12 years ago, it was very affordable. Workday has definitely increased its price since it acquired Adaptive a few years ago. So, it's affordable.
But there are other more affordable solutions that have maybe eaten into the market share a little bit.
Which other solutions did I evaluate?
We looked at a company that is called Planful. It was host analytics, and then the other one was Prophix.
What other advice do I have?
I would advise to look at all of the features within Adaptive. Make sure that you need all of the features that are available, but make sure you take advantage of all the features that Adaptive has. And so part of that would be maybe looking and contacting an implementation partner because the partners will be able to definitely steer clients in the right direction.
Overall, I would rate the solution an eight out of ten. The only drawback is that if very large clients, if you want to model to all the way down to every employee and you've got, a couple hundred thousand or so employees, it then becomes a very difficult implementation, but that's very few companies that are like that.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.