How has it helped my organization?
The primary advantage lies in the platform's high degree of automation. Supervision requirements are minimal, and in case of any component failure or connection issues, detailed emails promptly notify us about the problem's location and nature. Similarly, upon resolution, we receive email notifications confirming the fix. This automated notification system is particularly beneficial, as earlier versions lacked such features, necessitating constant manual monitoring. With this improvement, we can redirect our attention to other priorities instead of continuously overseeing the platform, contributing significantly to our efficiency.
What is most valuable?
The desktop version of the solution was particularly valuable to me, primarily for creating components. We opted for the data quality aspect to assess the quality of our data warehouse. The functionalities available allowed us to not only check data quality but also serve as an ETL tool. This versatility enabled data transformation and storage in various formats, including files on platforms like SharePoint or local online directories. The flexibility of the tool catered to the specific needs of those building components, contributing to our desired outcomes.
What needs improvement?
Speaking specifically about the version we use, version 12.3, I'm unsure if this has been addressed in subsequent versions. One improvement I'd like to see pertains to the language used in certain components, especially in data quality checks. The language complexity posed a challenge for beginners. Although we had on-site assistance from Ataccama, making it manageable for us, some individuals found it difficult to comprehend, necessitating additional support. The provision of a comprehensive guide for on-premise installation can also be enhanced. The lack of detailed information on the solution's workings and the overwhelming nature of notifications, with extensive content, were areas of concern. Streamlining the notification content in newer versions would significantly expedite issue resolution.
For how long have I used the solution?
I have been using Ataccama for eight to nine months.
What do I think about the stability of the solution?
We did encounter a few issues, primarily surfacing around two years post-implementation. These were largely related to network issues. Notably, when there were updates to the database, the application, at times utilizing Jenkins, faced challenges with restarts for both the application and the database. While this was the main hurdle, I currently cannot recall any additional significant challenges.
What do I think about the scalability of the solution?
We haven’t applied this solution in a scalable setting, so I can’t comment on this aspect.
How are customer service and support?
We have the customer support, but there is no particular assigned support facility for us.
How was the initial setup?
I played a role solely in the migration process from the old version to the new version and was not engaged in the IT aspects, such as configuring equipment, setting code for installation, managing firewalls, etc. The installation process involved a company called Adastra. They were present on-site for approximately two to three months, overseeing installation, workforce setup, and providing explanations on system operations. Following this period, we solely relied on our in-house team, as we had no ongoing support arrangement with Ataccama.
What's my experience with pricing, setup cost, and licensing?
Our licensing model wasn't user-specific; instead, we paid fees for the engine and maintenance. As we didn't have a support contract, maintenance fees were likely nonexistent. Regarding the upgrade, we had an account for the initial two or three years, and considering the features provided by the solution, the pricing was reasonable.
What other advice do I have?
Ataccama’s website offers comprehensive guides enabling users to acquaint themselves with the solution, its benefits, current features, and future advancements. The guides are well-structured, focusing not only on the data port aspect but also on broader functionalities like data cataloging and data lineage. The solution provides a holistic view of the entire data flow, including source systems, data warehouse, transformations, and relevant details such as why and how changes occurred. For business users, it facilitates insights into data definitions, creators, and modification history. This extensive information is available when utilizing the complete package, distinguishing it from prior versions that primarily emphasized the data quality part.
Based on all factors, I would rate it 8 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.