Share your experience using Infor dEPM

We have a significant number of customers in the housing and hospitality industries. Infor dEPM helps us with end-to-end management reporting, budgeting, forecasting, planning, re-planning, and analytical reporting.

Infor dEPM's got the best end-user reporting solution that keeps us motivated and moving forward with this solution.

There's always room for improvement. Especially when it comes to scaling and cloud integration. The latest version has been cloud-enabled, but it requires a deeper understanding of programming skills compared to the previous versions, which were more user-friendly and allowed end-to-end development.

So, based on our current experience, there is a paradigm shift. Previously, I could handle everything myself as a finance user developer, but now I require programmers' assistance to deliver the desired outcomes. This shift has been significant for me.

I have been using it for a longer period of time. It has been in use for over 25 years. So, I've been using it since 1998.

In terms of stability, we have experienced very few issues with the software itself. So I would rate the stability of the solution around nine out of ten.

There's always room for improvement. If there's a feature that doesn't work as expected, we can provide feedback, and they address it accordingly.

From a cloud perspective, I would rate the scalability of Infor dEPM around eight or nine. The multi-tenant cloud scales as expected, and there's always room for improvement. Additional processing power and memory are available as you scale, depending on your licensing agreement.

Initially, the setup and configuration are similar to Jedox, if that's what you're familiar with in terms of products. We follow a well-defined plan for each of our custom-built models. It's important to plan the development process based on understanding the end-user requirements and deliverables. By planning backward, we can ensure better design and easier model delivery.

It's deployed on AWS, specifically the private cloud. They also offer a multi-tenant cloud solution, but there's a distinct on-premise version as well. The on-premise version provides more end-user insight and caters to different needs.

The pricing is competitive. I would say it falls within a competitive range. With the shift towards SaaS-type pricing, it remains competitive in the market.

If you purchase the cloud version, it includes a certain number of named users. These users can all be developers, and there are no additional fees from that perspective. As for the on-premise version, I'm not entirely sure as I'm a new on-premise customer. There might be a maintenance contract, but I don't think there are any extra fees beyond that.

Overall, I would rate Infor dEPM an eight on a scale from one to ten. It has improved significantly, especially with version twelve. It used to be a perfect ten, but now it stands at a solid eight, which is still quite good.

Infor dEPM is used for analytics and reporting dashboards so that top management can make decisions. It's mainly used as a reporting tool.

The most valuable feature is the report itself. It is user-friendly and simple; it's not complicated at all.

It's a very expensive solution.

I've been working with this solution since last year.

For Infor dEPM's stability, I would give a rating of nine out of ten.

I would rate the scalability of the solution at ten out of ten. In Egypt, Infor dEPM is not a well known product, and we have two customers who use it. My main customers are outside of Egypt in the Middle East and Europe.

I would rate the technical support for the solution at ten out of ten.

Positive

Infor dEPM is very easy to deploy. I'd give it a ten out of ten for for ease of deployment. First, we find out the customer's requirements and create a demo for their specific needs. Next, we customize the solution to handle the customer's requirements. We then train the customers and start implementing their live data.

Our customers have the solution deployed on the cloud or on-premises. The deployment took about a month.

It's a very expensive product, and I would rate it at nine out of ten, with ten being the most expensive. There are yearly licensing costs.

I would recommend Infor dEPM and advice you to work with a trained partner. Don't try to go it alone and get lost.

Overall, I would rate Infor dEPM at nine out of ten. It's a very good solution.