CrowdStrike Observability's standout features include effective log aggregation, data correlation, cloud vision, attack surface vision for network analysis, data centralization, and strong predictive analytics. Users appreciate its minimal resource impact, impressive intelligence database, and intelligent alerting system that enhances operations. Despite its cost and data retention challenges, they prefer it for enhanced protection and resource optimization, valuing its global visibility and minimal manual intervention needs.
- "The best features of CrowdStrike Observability include the way they show issues to the client or agent, and their data collection method is interesting because they use an agent-less approach in some cases, collecting data from infrastructure such as firewalls."
- "The intelligent alerting feature is excellent and configured on our console, being highly effective as it detects real alerts and just warnings or real issues."
- "In the logs and the trajectory, it shows detailed information about where the source of infection comes from, how it travels, and how to reach there."
CrowdStrike Observability could enhance integration with Huawei, extend the backup duration without additional costs, and simplify module functionalities. Users find the complexity of multiple modules challenging to comprehend and integrate. Customer service needs quicker responses and efficient issue resolution. Despite performing well technically with advanced log management and distributed tracing features, there are delays in addressing customer issues.
- "We had some difficulties at the beginning, but at this moment they are improving, so probably in some months I will give them a ten."
- "We had some difficulties at the beginning, but at this moment they are improving, so probably in some months I will give them a ten."
- "The pricing is very high and small companies cannot afford it. They should reduce the price because the backend infrastructure is the same."
