I work with Blackboard Learning Management as an administrator for various institutions, including Purdue University. Currently, I work in cybersecurity and help teach a course partially delivered through Blackboard Learning Management, though this experience is not as in-depth as before.
We primarily deliver a malware analysis course through Blackboard Learning Management. The course has components for pure instruction, and the individual learning modules include exams delivered through the platform. We use various plugins, such as Panopto, to record and redeliver lectures to students for offline viewing.
Regarding the impact of Blackboard Learning Management's interactive tools on student engagement and collaboration in the educational environment, I haven't used it in a corporate environment and believe it is a misplaced tool for that context, as it requires too much knowledge to be effective. For student engagement, I can speak from experience across sixth grade through master's level. There are tools that can engage anyone at those levels, such as carefully displayed content, requiring students to use discussion boards where they must post and answer a certain number of times per week. This prompts students who might not be willing to share to provide their perspectives and experiences, allowing them to see the rich set of perspectives from their peers who will later become their colleagues in the workplace or academia.