Blackboard Learning Management Reviews

Name: Blackboard Learning Management
Brand: Blackboard
Rating: 4.0 (10 reviews)

4.0 out of 5

10 reviews
90% willing to recommend

What is Blackboard Learning Management?

Blackboard Learning Management System (LMS) is a comprehensive platform designed to enhance the teaching and learning experience in educational institutions. With its user-friendly interface and robust features, Blackboard LMS enables educators to create, deliver, and manage online courses effectively. Blackboard LMS is facilitates communication and collaboration among students and instructors. The platform's built-in discussion boards, chat rooms, and messaging systems enable real-time interaction and engagement, fostering a sense of community and allowing students to participate actively in the learning process.

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Blackboard Learning Management is the #6 ranked solution in top Learning Management Systems. PeerSpot users give Blackboard Learning Management an average rating of 8.0 out of 10. Blackboard Learning Management is most commonly compared to Google Classroom: Blackboard Learning Management vs Google Classroom. Blackboard Learning Management is popular among the large enterprise segment, accounting for 61% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a university, accounting for 23% of all views.

Buyer's Guide

Blackboard Learning Management

July 2025

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Helped 864,053 peers since 2012

Featured Blackboard Learning Management reviews

James Phelps

Adjunct Professor at Nova Southeastern University

Initially, Blackboard had problems for faculty members who were forced to use it to try to get it set up and running. That said, over time, they improved that. Unfortunately, due to its licensing requirements on standalone systems, like at a university on our servers, we run into problems where we can only set it up in one way. The way you teach a biology class is not the way you teach a social science class, for example. It's not flexible. Often you are forced into compromising in such a manner that neither group would be happy. If you need help, the help desk in-house will provide 24-hour help to both students and faculty. That means you have eight people, eight hours a day, supervisors, and an overall manager. It takes at least 12 people to handle maintenance for a 10,000-person campus for 24-hour coverage.

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Craig Smallish

Faculty Member at Milwaukee Area Technical College

Blackboard has limitations in terms of delivering content and assessing student assignments because it can't handle large file sizes. It's also limited in its ability to track student activity. Instructors can see the student's most recent login, but they can't follow the activity. One suggestion for new features is a modification I've made on my own. When assessing my graphic design students, I launch a separate Google Meet session instead of keying lengthy content into the feedback pane. I record a video of me going through the student file that might be two minutes or 25 minutes long. I can download that as an MP4 or post the link to that recording within Blackboard. Blackboard can record feedback like that, but it's a convoluted process to get that video embedded into the feedback window. Feedback is essential for graphic design or any of our technical courses. We have face-to-face classes, but 90 percent of our courses are online. It's crucial that the students understand the feedback and incorporate it into improving their assignments. The ability to embed the video content is a clear and concise route. Blackboard's built-in video capture requires you to go into YuJa media chooser. You click to launch that, wait for it to open up, and record content. You launch the recording, gather your screen, and download that. It's a lengthy multi-step process. That's a taxing process for 20 assignments and five classes every week. I'd also like improvements to the pane where we view assignments. When students upload smaller files, like a JPEG rendering of a rough composition, we can't highlight everything. We can tag things and embed comments, but we can't highlight specific areas. We can only drop a pin and comment. In Google Docs, you can highlight, crop areas, and provide a specific point of visual contact for a composition. Blackboard would have a better product if they followed Google's lead in that regard.

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Jennifer Sveigdalen

Senior Consultant / Security Consultant at a tech services company with 1,001-5,000 employees

Since I've been working with Blackboard Learning Management for an extended period, I've witnessed its evolution and consistent dedication to pedagogy. The platform's ability to deliver exams and content in a technical way is superior to most other platforms. This delivery system allows for establishing checkpoints before progressing to new content, ensuring students understand current material before moving forward. The platform offers various conditions for content progression and exams. Students can take exams multiple times at the instructor's discretion, requiring specific passing scores for content release. Additionally, peer-reviewed paper submissions can be required before accessing new content. If a student struggles with an exam section, the system halts the exam and allows review of the specific content they might not understand. The adaptive release feature is particularly interesting as it customizes the learning environment for individual students, including those with special needs or delivery requirements. The platform checks documents for accessibility, sending alerts for missing alt text in images and can generate automatic alt text. This ensures compliance with universal design laws, similar to U.S. 508 compliance. While specific measurable benefits cannot be specified since this course has always been delivered through Blackboard Learning Management, the course has grown from 12 students to nearly 200 at semester start. The structured delivery enables incorporation of additional teaching assistants due to uniform methodologies. The platform's compatibility for data export to other institutions opens interesting revenue streams through course sharing agreements, which has influenced my consistent choice to work with it.

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Blackboard Learning Management mindshare

As of August 2025, the mindshare of Blackboard Learning Management in the Learning Management Systems (LMS) category stands at 2.0%, down from 2.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Learning Management Systems (LMS)

PeerResearch reports based on Blackboard Learning Management reviews

Type	Title	Date
Category	Learning Management Systems (LMS)	Jul 31, 2025	Download
Product	Reviews, tips, and advice from real users	Jul 31, 2025	Download
Comparison	Blackboard Learning Management vs Moodle	Jul 31, 2025	Download
Comparison	Blackboard Learning Management vs SAP SuccessFactors Learning	Jul 31, 2025	Download
Comparison	Blackboard Learning Management vs CYPHER Learning	Jul 31, 2025	Download

Title	Rating	Mindshare	Recommending
Google Classroom	4.1	3.4%	96%	26 interviews Add to research
CYPHER Learning	4.5	3.9%	100%	55 interviews Add to research

Valuable Features

Blackboard Learning Management offers content sharing, collaborative tools, and unlimited subdomains, enhancing accessibility and engagement. Its comprehensive report center aids in tracking course progress and participation. Users benefit from centralized grading, attendance tracking, and real-time interactions. Known for serving educational institutions through clear API documentation and flexibility, it incorporates features like online quizzes and accessibility tools. Its modern user experience, scalability, and adaptability meet dynamic educational demands and improve academic performance.

"The solution is easy to use."
"One of Blackboard's strengths is its historical prominence as a leading LMS for universities in the US and Europe a decade or more ago."
"The modules and courses are flexible."

Room for Improvement

Blackboard Learning Management faces issues with mobile templates, file size handling, and student activity tracking. Users require better video feedback integration and assignment viewing tools similar to Google Docs. Frequent and lengthy updates, with lack of robust assessments like ExamSoft, remain concerns. There are calls for improved AI integration, data utilization, and third-party software collaboration. Transition to Blackboard Learn Ultra initially lacked features from the original version, causing user dissatisfaction. Data storage and software functionality need enhancements for competitiveness.

"Blackboard could benefit from significant improvements in its data storage and software functionality to remain competitive with more innovative LMS solutions."
"The solution must provide better integration with third-party software."
"The system falls short in terms of managing assessments and exams effectively."

Pricing

Enterprise users find Blackboard Learning Management pricing to start with a basic plan, scaling with user growth. It is considered expensive compared to alternatives like Canvas. Users rate it at a six on a scale where five is the most expensive. Blackboard's costs make it preferable for larger universities with substantial budgets. Direct contact with Blackboard is recommended for licensing details.

"The product pricing tends to be higher than alternatives."
"At the beginning, you can choose a basic plan. As your users grow you can buy a more expensive license."

Popular Use Cases

Blackboard Learning Management serves as a primary e-learning platform across educational institutions, facilitating course management, virtual classrooms, and community engagement. Faculty members use it to manage curriculum and lesson plans, while students access it for course materials and assessment feedback. It is predominant in higher education worldwide, notable in Saudi Arabia, where it supports course delivery and integrates with external systems. Many institutions rely on Blackboard for teaching, online learning, and blended learning initiatives.

Service and Support

Blackboard Learning Management support is multifaceted, involving internal college teams and peer networks. While routine issues are managed well, complex problems often require contact with Blackboard representatives. Users rate support for Blackboard Learn at seven out of ten, Blackboard Mobile at eight, Blackboard Collaborate at six, and Blackboard Analytics for Learn at two. A service delivery manager helps escalate persistent issues from tier 1 support, yet effectiveness can be hindered by software limitations.

Deployment

Users found Blackboard's initial setup generally straightforward, with easy content rollover each semester. However, some faced challenges such as limited flexibility for different courses and required IT involvement. Faculty encountered restrictions due to licensing when setting up on university servers. Despite complexities, managed hosting users since 2019 reported a simple onboarding process. Blackboard was rated highly for deployment ease, surpassing alternatives like Canvas LMS. An in-house help desk provides 24-hour assistance for significant campuses.

Scalability

Blackboard Learning Management is highly scalable with users noting no limitations. It supports thousands of users, including faculty, staff, and students. Users successfully manage large volumes of content and high-impact days without issues. The scalability extends in both on-campus and cloud environments, accommodating up to thousands of users efficiently. Education institutions leverage managed hosting environments to fulfill user demands for academic years, highlighting its adaptability and capacity for significant expansions.

Stability

Blackboard Learning Management displays strong stability, supported by a powerful server and reliable uptime. Users rarely encounter issues, which are often attributed to external factors like bandwidth. Past stability concerns, requiring mid-semester updates, have mostly been addressed. However, ensuring stability requires adequate planning and infrastructure scaling. Recent feedback highlights consistent 24/7 stability with minimal outages. Most users rate stability high, even during increased demand, as seen during the pandemic.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Blackboard Learning Management Buyer's Guide for additional reliable information.

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Learn more about Blackboard Learning Management

Blackboard LMS also provides a full set of tools for content creation and management. Educators can easily upload and organize course materials, including documents, videos, and multimedia resources. The platform supports various file formats, making it convenient for instructors to deliver diverse content to their students.

Assessment and grading are simplified with Blackboard LMS. Educators can create online quizzes, assignments, and exams, and even set automated grading criteria. This saves time and effort, while also providing students with immediate feedback on their performance. The platform also offers grade book functionality, allowing instructors to track and manage student progress easily.

Blackboard LMS features robust analytics and reporting capabilities. Educators can access detailed data on student engagement, performance, and participation, enabling them to identify areas for improvement and tailor their teaching strategies accordingly. This data-driven approach enhances the effectiveness of instruction and supports personalized learning.

Blackboard LMS is also highly customizable, allowing institutions to tailor the platform to their specific needs. It integrates seamlessly with other educational tools and systems, ensuring a smooth workflow and enhancing the overall learning experience.

Blackboard Learning Management System is a powerful and versatile platform that empowers educators to deliver engaging and effective online courses. With its comprehensive features, user-friendly interface, and customizable options, Blackboard LMS is a valuable tool for educational institutions seeking to enhance their teaching and learning environment.