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reviewer1702650 - PeerSpot reviewer
Visiting lecturer at a university with 1,001-5,000 employees
Real User
Top 5
Has valuable assessment tools, but the software functionality could be more innovative
Pros and Cons
  • "One of Blackboard's strengths is its historical prominence as a leading LMS for universities in the US and Europe a decade or more ago."
  • "Blackboard could benefit from significant improvements in its data storage and software functionality to remain competitive with more innovative LMS solutions."

What is our primary use case?

Blackboard Learning Management is extensively utilized across all departments as our primary e-learning platform, ensuring that all instructors integrate it into their teaching practices.

What is most valuable?

One of Blackboard's strengths is its historical prominence as a leading LMS for universities in the US and Europe a decade or more ago.

What needs improvement?

Blackboard could benefit from significant improvements in its data storage and software functionality to remain competitive with more innovative LMS solutions.

How are customer service and support?

The effectiveness of the support can vary depending on the nature of the issue, often limited by the software's constraints.

Buyer's Guide
Blackboard Learning Management
October 2025
Learn what your peers think about Blackboard Learning Management. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,655 professionals have used our research since 2012.

How would you rate customer service and support?

Neutral

How was the initial setup?

Setting up Blackboard is quite complex, and due to its intricacies, it typically requires the involvement of an IT team.

I rate the process around a four.

What's my experience with pricing, setup cost, and licensing?

The product pricing tends to be higher than alternatives like Canvas, making Blackboard more suitable for larger universities with substantial budgets.

What other advice do I have?

While Blackboard's assessment tools are conceptually sound, the practical implementation is hindered by the outdated software environment. The integration of AI is crucial for modern educational tools, but is limited, reducing the potential for meaningful advancements. 

Overall, I rate Blackboard a five out of ten, primarily due to its historical strengths but recognizing its need for modernization.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2107608 - PeerSpot reviewer
Student at a educational organization with 201-500 employees
Real User
Top 5
An easy-to-use solution to teach classes
Pros and Cons
  • "The solution is easy to use."

    What is our primary use case?

    I use the solution to teach classes. 

    What is most valuable?

    The solution is easy to use. 

    For how long have I used the solution?

    I have been using the product for a year. 

    What do I think about the stability of the solution?

    I have never had any issues with the solution's stability. I rate it a nine out of ten. 

    Which solution did I use previously and why did I switch?

    I have used Canvas LMS and Brightspace. I wouldn't say I like Brightspace since its navigation is cumbersome. 

    How was the initial setup?

    I rate Blackboard Learning Management's deployment ease a ten out of ten. It is easier than Canvas LMS. 

    What other advice do I have?

    I rate the overall solution a ten out of ten. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user