Bitdefender GravityZone XDR provides advanced threat detection and response capabilities, delivering comprehensive security insights tailored for knowledgeable audiences.
Bitdefender GravityZone XDR amplifies security operations across environments, ensuring high-level detection and response. It integrates seamlessly, enhancing cybersecurity strategies with its innovative threat intelligence. Efficiently designed, it addresses evolving threats, empowering IT professionals to maintain robust cyber defenses.
What are the most important features of Bitdefender GravityZone XDR?In industries such as finance and healthcare, Bitdefender GravityZone XDR plays a crucial role in safeguarding sensitive data. Its integration enables institutions to combat sophisticated threats, ensuring compliance and data integrity without compromising operational efficiency.
We send it to many customers. It would be some customers in the government sector, some of them in manufacturing, some of them in IT, etcetera. So, it's a very diverse customer profile. It's SMB-ish, so small and large enterprise also.
It's pretty easy to use in terms of management. The console is very user-friendly. You don't require too much technical knowledge to use the console, which is very straightforward in terms of the features, but in case somebody wants to configure anything, it's pretty easy to do that.
The only thing I would suggest is that the on-premise solution is slightly costlier. That's where Bitdefender could do something. Because the cloud solution is pretty okay, but the on-premise thing where Bitdefender has a VM to build in, and based on that, you have to do the installation and all that could become slightly faster, which could be made slightly much much simpler, so that it's more affordable for people to do that. That could be something Bitdefender can look at.
Another area of improvement is CPU utilization. CPU utilization could be improved.
We have been working with Bitdefender for almost six years.
It's pretty stable. Like, till late, we have not had any complaints from any of the customers saying things like I was crashed or anything like that. It's used to is stable and working fine.
The only issue some people have is CPU utilization, which is something they have to do with that. If not, stability-wise, absolutely no problem at all. It's been perfect.
Scalability is also pretty easy. It's easy to increase the capacity. You can just add on licenses to the existing license, and the duration of the license can be adjusted. For example, you've already bought a license for a year, and you want to add some more users. We can just add on licenses for the remaining period so that the entire organization can have the same expiry date. That makes renewal easier.
in India, we have close to almost, a thousand end users.
We've reached out to Bitdefender when a company has had some issues. They've done whatever research needs to be done, and if any development needs to be done, they've taken care of it. We've been able to solve the issues.
So it's been pretty good in terms of support. They've given us good support, and resolution times are also very good.
Positive
Setup is pretty easy because they have a small software that needs to be downloaded at the endpoint. And once you download it and configure it, it gets connected there.
There's one more thing that some of the customers have come back about CPU utilization. In some of the modules, when all the modules are selected, the CPU utilization can go slightly higher. Some of the customers have come back, complaining about that. That is something Bitdefender can look at, such as how to reduce the CPU utilization of the desktop once all the modules are configured.
If it's a new setup, deployment is pretty straightforward. If it's an existing setup where there's already some other antivirus, remove that and then deploy Bitdefender. So the removal tool is very important.
We'd use the removal tool to remove the earlier antivirus and then deploy Bitdefender. So those are the steps we follow. After that, configure based on the customer's requirements and what features they want to be configured and set up.
It can be deployed both on-cloud or on-premises.
The customers are pretty happy. Compared to McAfee, Trend Micro, or Symantec, they're very, very happy with the price point.
There are some cheaper antiviruses available, but naturally, the cheaper ones are not as good in terms of technology. So, in the business, Bitdefender is really good.
We are in India, and here the licensing is on a yearly level. It's a yearly renewal.
It's not the price of the software itself that makes it expensive. It's because you have to buy a VM; you have to buy additional hardware. All those things make it slightly costlier.
If anybody wants to buy any new anti-malware solution, I would recommend Bitdefender GravityZone XDR because it's pretty easy to use. The deployment is easy. The cloud console makes it easy to monitor from wherever you are.
From an IT manager's perspective, you don't have to be physically present on-premises. You can always manage it over the cloud, deploy it, or monitor it. It's pretty easy in that way. The features are also pretty good, including their zero-day protection and malware protection. Bitdefender is able to take care of all those things.
Overall, I would rate the solution a nine out of ten.
