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55 Points
9 Years

User Activity

About 9 years ago

About me

Preparation and execution of presentations about products, solutions and projects;
Preparation and execution of product demos and pilot tests;
Participation in strategic solutions definition and IT Roadmap;
Design of solutions and elaboration of proposals;
ITIL Certification + ISO 20000 training;
Clients mentoring during the projects implementation phase, based in IT Service Management Solutions of different partners: BMC, HP Software, CompuWare, Promodag, TelAlert, IBM Tivoli, CA Technologies, Oblicore, Oracle, Microsoft, ServiceNow, ManageEngine....

Specialties: Specialized company working on Information Technology, Services and Consulting; Competencies Center with focus in the area of Service Level Management.