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2014-04-15T11:17:00Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
  • 0
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What needs improvement with Broadcom DX Application Performance Management?

Please share with the community what you think needs improvement with Broadcom DX Application Performance Management.

What are its weaknesses? What would you like to see changed in a future version?

14
PeerSpot user
14 Answers
SF
Applications Engineer at a financial services firm with 1,001-5,000 employees
Real User
Top 20
2022-08-10T14:43:48Z
10 August 22

What comes to mind when you speak of a room for improvement in Broadcom DX Application Performance Management is the infrastructure agent, but my company doesn't use it, so I can't say if it's really a problem or not, but it could be the container support or cloud support that could be improved in the solution. An additional feature I'd like to see in the next release of Broadcom DX Application Performance Management is for it to have one agent for cloud and one agent for legacy, with all features included.

Steven Palondongan - PeerSpot reviewer
Consultant Development Program at Astra Graphia Information Technology
MSP
Top 20
2022-04-10T11:12:14Z
10 April 22

Broadcom DX Application Performance Management could improve its supportability to the current technologies and the end-to-end correlation feature should be done automatically without custom configurations. Additionally, there should not be any configuration changes to the client-side when deploying the solution.

SD
APM consultant at Tech Mahindra Limited
Real User
2022-01-23T16:58:00Z
23 January 22

The occurrence of CPU spikes and memory issues is an area for improvement in Broadcom DX Application Performance Management. To avoid these, we turn on the conservation settings, but it would be best if Broadcom can rectify those issues. The period of time that passes before they fix issues should be shortened. They should not wait for the next release to fix issues raised by their users.

BB
IT Infrastructure Manager at a tech services company with 201-500 employees
Real User
2022-01-05T06:59:05Z
05 January 22

Support could be much better. Right now, we are not happy with the amount of service we can get.

MG
Director Regional at ATOS
MSP
2022-01-04T20:54:50Z
04 January 22

It is necessary to update the front-end application of Broadcom DX Application Performance Management, there are some performance issues. However, it has been working quite well.

Luis Miguel Goez Mora - PeerSpot reviewer
Big Data Architect en Seguros SURA at a insurance company with 1,001-5,000 employees
Real User
Top 10
2021-09-10T08:53:31Z
10 September 21

I'd like to see more integration between all the tools. You have APM, you have different management and other tools. Each tool works well by itself, but if we are talking about a suite, maybe those tools need to work well together.

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PeerSpot user
Engineer at a comms service provider with 1,001-5,000 employees
Real User
Top 5
2021-06-12T15:41:29Z
12 June 21

It doesn't have a proper database, and the configuration is very difficult. Broadcom APM has two solutions. One is the infrastructure monitoring and the other is the application monitoring. The infrastructure monitoring is not very user-friendly. When it migrates the application APM tool, the configuration it's on an individual basis. There is no template that you can apply to all of the related servers or applications. You have to configure one by one and set the thresholds, set the periods, and the monitoring times. Everything needs to be configured manually, which is pretty bad, it's not good. The main feature that I am expecting to be included in this solution is the template for the configuration. Also, the UAM tool should be more user-friendly. They should have the proper database setup where we can change the values on the backend. We don't have that option, it is mostly XML-based data files that can't be read.

SK
Product Manager at a healthcare company with 10,001+ employees
Real User
Top 5Leaderboard
2021-05-19T16:47:31Z
19 May 21

The AI/ML is still not quite giving the right results, the right root cause analysis. That needs to be improved. They claim that they give the root cause analysis in the exact right percentage, however, we find that usually whatever the root cause analysis it shows actually isn't the actual root cause. Therefore we've found that the AI/ML is actually not working properly. That needs to be improved a lot. If I'm getting not the right root cause analysis, then definitively I have to go back and verify the different monitoring solutions to look for the root cause, which takes time. The stability could be more reliable. It would be ideal if correlations had their own dashboard. It would help to minimize the time gaps we create when we have to individually go back to check all the monitoring data points. The pricing is high. We aren't getting the value we imagined out of the product.

DC
Systems Consultant at a insurance company with 1,001-5,000 employees
Consultant
Top 20
2020-10-22T14:44:36Z
22 October 20

With respect to SQL monitoring, it would be nice to have a little more information because it doesn't provide the full statement all of the time. If it's really long then it only provides part of it. It would be nice if the parameters that were used could be reported, as currently, it doesn't. Having it monitor more of the environment would be helpful because we use applications such as Mule and Informatica, aside from the JVMs.

DR
Monitoring Tools Teamlead at a financial services firm with 10,001+ employees
Real User
2020-09-13T07:02:19Z
13 September 20

They can make it easier to configure.

KN
Techincal Support at a tech services company with 51-200 employees
Real User
Top 20
2020-09-06T08:10:00Z
06 September 20

The feedback that I have received from some customers is that they want to see more information on one screen when it comes to IT management. For example, they would like to have IP management, where it detects and shows IP conflicts on the network. Ideally, the vendor would be better helping vendors by pushing this solution. If they created webinars then it would be helpful in this regard because potential customers need to have an overview of the features and benefits that they can get from it. Technical support needs to be more responsive and address support tickets more quickly.

AlbertJurisic - PeerSpot reviewer
CEO at Pio Pet d.o.o.
Real User
2020-06-18T05:17:00Z
18 June 20

We have no information from our customer side that they have wished for improvements. We rely on the vendor improving strategy of the product.

Manish A. Parikh - PeerSpot reviewer
ESM Engineer at BAE Systems
Real User
Top 5
2014-05-08T08:16:00Z
08 May 14

User Experience is a BIG one. Integration of all of APM components into one swift deployment. Can't emphasis the above two more.

Ravi Suvvari - PeerSpot reviewer
Performance and Fault-tolerance Architect with 1,001-5,000 employees
Real User
Top 5Leaderboard
2014-04-15T11:17:00Z
15 April 14

The installation could be improved. Also, they need to concentrate more on the cloud for cloud monitoring.

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Hello guys,  I work as an Engineer at a Comms Service Provider. Can anyone give me any insights about the CA Broadcom APM training?  Is it available in the market? If so, what content does it include? Is it worth it? Any other feedback is much appreciated.  Thanks in advance!
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Rusty Isaac - PeerSpot reviewer
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I would be interested to get one too. Please share, thanks!
PeerSpot user
Developer at a comms service provider with 501-1,000 employees
25 March 14
I cannot share a matrix, but I do have a general philosophy that helped me get started determining the value and best in breed solutions. There are three axes of functionality that you define for yourself: 1. Internally facing features (supports your infrastructure) vs Externally facing features (supports customers) 2. Availability of core features vs Availability for extension & integration 3. Standard Features vs Disruptive Features Some solutions will be strong in one but not the other. Look for those that align with what you value.
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