When compared to other solutions like SonicWall, SonicWall has a built-in administrative burden where you have to go back and make sure your client understands they're going to get hit with another annual fee to keep that device up to date. pfSense is not like that. pfSense is not like that in the sense that if you go out and get the latest update of firmware or software, you're going to get the latest and greatest. You don't have to remember to go to the client and remind them they're going to be charged another fee next year to keep their license current. I hope they keep that model.
We use the open-source version, which is free to use. I say we've always used the community edition as I've never felt a need for support or anything like that and our clients have never insisted on it. I know where to go to look for answers if we run into problems, so paying for that extra support isn't something we need to worry about.
That is another fun part of this solution. There is no license. You don't have to pay anything. It's completely free. The one thing that you can buy is a security feed like an IP feed or a DNS feed. This kind of thing can be easily bought, but if you have the passion and expertise, you can arrange all of these types of feeds for free. It may be slightly different between how frequently those feeds are updated compared to the paid version. Sometimes, it lags behind for 24 hours or 12 hours, but it works.
Well, its opensource... So for the tech-minded, its not so difficult but yes, the configuration is understandable for those with good prior firewall knowledge... If you can get it working, its great... But yes, thats the first part... Get it working... Oncw working, all licenses etc are not a problem as it is opensource... So no restrictions there... so far...
Licensing costs depend on company size. pfSense is an open source solution, so there's a charge for support. We offer a first line of support and a second line if required. Payment depends on the contract, because usually it's only covers the firewall. We offer a contract for the network which includes UTM. There's a hardware cost for HP servers and, again, depending on the size of the company, installation cost is about 500-800 Euro. There's an annual maintenance fee included in the networking agreement.
The price of the licensing depends on the size of the deployment. pfSense is open-source, but the support is something that the customer pays for. We charge them for the first line of support and if they want, they can purchase the second line of support. Typically, they take the first-line option. The term of licensing also depends on the contract. The firewall doesn't always have a contract but rather, there is a contract in place for the network, which includes UTM. In addition to the licensing fees, there are costs for hardware, installation, and maintenance. We use HPE servers, and the cost depends on how large the installation is. The price of setup is approximately €500 to €800, which also includes the initial monitoring. The maintenance cost isn't really included in the network fees. For smaller companies, we charge them a few hours a month for monitoring. It takes longer if the client is bigger.
The pricing is lower than some of its competitors. However, If you do not have a strong technical team and are trying to get pfSense to do some of the same functions as some of the competitors such as Fortinet or Palo Alto, It will cost you a lot in professional services to do it. You then lose the low cost-benefit of this solution.
I prefer appliance licensing with pfSense (Community Edition). * It's free. * It's very stable. * It's only on the hardware, it can be very fast. Choose the appliances because it is nice to have the hardware cut out for it, i.e. the right hardware for the right software.
For the cost and what's included, you can't beat it, no way no how. If you're worried about enterprise solutions, the only thing you need to do then is to purchase a support contract, and you have an enterprise solution. You can even purchase hardware from the vendor if you choose.