2020-10-31T13:55:00Z
Julia Miller - PeerSpot reviewer
Community Director at PeerSpot
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What do you like most about Zoho Desk?

Hi Everyone,

What do you like most about Zoho Desk?

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3 Answers
Muljo Witono - PeerSpot reviewer
CEO and Owner at PT Solusindo Total Teknikatama
Real User
Top 5Leaderboard
2022-08-25T12:22:58Z
Aug 25, 2022

The product is quite stable.

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OS
Operations Manager at a computer software company with 1-10 employees
Real User
Top 5
2021-06-01T14:00:10Z
Jun 1, 2021

The ticketing feature is very easy to use, compared to other systems.

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RS
Director at SEQUELSTRING SOLUTIONS AND CONSULTANCY PVT LTD
Real User
2020-10-31T13:55:00Z
Oct 31, 2020

The most valuable features are that it's user-friendly, you can customize it the way you want it, and it is very easy to use. You don't need anybody else to configure it.

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Related Questions
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Aug 25, 2022
What is your primary use case for Zoho Desk?
How do you or your organization use this solution? Please share with us so that your peers can learn from your experiences. Thank you!
2 out of 3 answers
RS
Director at SEQUELSTRING SOLUTIONS AND CONSULTANCY PVT LTD
Oct 31, 2020
We use Zoho Desk to manage customer SLAs.
Read full answer
OS
Operations Manager at a computer software company with 1-10 employees
Jun 1, 2021
We use this solution for accounting, invoicing, CRM, and we use support for our customers.
Read full answer
See all 3 answers
Julia Miller - PeerSpot reviewer
Community Director at PeerSpot
Aug 25, 2022
What is your experience regarding pricing and costs for Zoho Desk?
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
2 out of 3 answers
RS
Director at SEQUELSTRING SOLUTIONS AND CONSULTANCY PVT LTD
Oct 31, 2020
In terms of pricing, Zoho is economical. They offer a fair price. You can pay either on a monthly or yearly subscription.
Read full answer
OS
Operations Manager at a computer software company with 1-10 employees
Jun 1, 2021
For what it does, it's quite cheap. There is a subscription.
Read full answer
See all 3 answers
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Zoho Desk
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Related Questions
What is your primary use case for Zoho Desk?
Aug 25, 2022
What is your experience regarding pricing and costs for Zoho Desk?
Aug 25, 2022
Download Free Report
Download our free CRM Customer Engagement Centers Report and find out what your peers are saying about Zoho, Zendesk, Microsoft, and more! Updated: March 2023.
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