2019-04-21T06:49:00Z
it_user434868 - PeerSpot reviewer
Senior Director of Delivery at a tech services company with 51-200 employees
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What do you like most about NETSCOUT InfiniStreamNG?

Hi Everyone,

What do you like most about NETSCOUT InfiniStreamNG?

Thanks for sharing your thoughts with the community!

12
PeerSpot user
12 Answers
ES
IT Network Engineer at a consultancy with 1,001-5,000 employees
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

I love the single pane of glass view. It makes it easier to not have to navigate everywhere. It allows more simplistic visibility, without having to go from tool to tool to tool, or from window to window to window.

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AC
IT Specialist at a government with 1,001-5,000 employees
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

The most valuable features are speed and cost.

Keith Carradine - PeerSpot reviewer
Manager at a energy/utilities company with 10,001+ employees
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

The most valuable feature is utilization.

Shon Sweeney - PeerSpot reviewer
Engineer at Transaction Network Services
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

When we have mobile operators who are signal partners, where one is the roaming host and another is the roamer, we are able to see their traffic. Their packets are able to detect if any faults to develop, and at what point they fail.

JW
Engineer at All Native Group
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

It has cut our troubleshooting down by days. Once we have a product in place, we show people examples of how it can streamline their troubleshooting process.

JC
Network Engineer at Genesys Telecommunications Laboratories
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

It helps us to assist our customers to isolate problems. If it is us who is having the problem, then we can use it to streamline the process.

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NB
Technology Manager at Wells Fargo
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

The product is stable. I have never had any issue where we have lost an InfiniStream, or visibility from that particular InfiniStream, throughout the bank.

RC
Senior Network Engineer at a insurance company with 10,001+ employees
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

The technical support is really good. They will go above and beyond, if you are running into a problem. You can go to a sales engineer, who will engage technical support to help you out.

WB
Network Analyst at State of Montana
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

It allows us to get quicker resolutions. We can see exactly what is using up the bandwidth, so we can assist end users.

AM
Network Manager at a manufacturing company with 1,001-5,000 employees
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

It helps us get to root cause quickly. With utilization and consumption of bandwidth, we can usually see what application is taking as much as they should (or shouldn't), then account for it accordingly.

FM
Network Engineer at a tech consulting company with 10,001+ employees
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

It is very rock solid. We hardly have any hardware issues.

DS
Network Engineer at Applied Systems
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

The tool has the ability to look back within a month's data. It is very easy to navigate within the tool and troubleshoot the problem, compared to other solutions that we've used in the past.

Related Questions
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Sep 27, 2022
How do you or your organization use this solution? Please share with us so that your peers can learn from your experiences. Thank you!
See 1 answer
Michael Gideon Genita - PeerSpot reviewer
Associate System Engineer at SMS Global Technologies, Inc.
Sep 27, 2022
I'm using it for a customer.
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Sep 27, 2022
Please share with the community what you think needs improvement with NETSCOUT InfiniStreamNG. What are its weaknesses? What would you like to see changed in a future version?
See 1 answer
Michael Gideon Genita - PeerSpot reviewer
Associate System Engineer at SMS Global Technologies, Inc.
Sep 27, 2022
Under the pocket flow switch, I would recommend they include a traceroute feature. I'd like them to make the product more user-friendly.
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