2020-02-09T12:23:00Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
  • 0
  • 12

What do you like most about Lucidchart?

Hi Everyone,

What do you like most about Lucidchart?

Thanks for sharing your thoughts with the community!

28
PeerSpot user
28 Answers
MichaelChirinian - PeerSpot reviewer
Data Engineer at Mindmap
Real User
Top 10
2022-03-02T12:22:00Z
Mar 2, 2022

I love the fact that you can just integrate a drawing into Google Slides. I build a lot of visuals in Lucidchart, and then, rather than sharing them directly from Lucidchart, I just build Google Slides decks for senior management, and I link the Lucidchart on the cloud version to a slide image. That makes it easy. This way, I can build in one tool and show in another.

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SL
Sr. Eng Program Manager at a healthcare company with 1,001-5,000 employees
Real User
2021-07-15T13:53:00Z
Jul 15, 2021

When it comes to documenting things like processes, systems, and new teams, I'd give it an eight or nine out of ten. It's very high because it's fairly intuitive, there's a low learning curve, and it's easy to get immediate output. You can get results very quickly without a lot of direct effort. You don't usually take a week-long series of training. You don't need to go through a lot of hoops to make it work.

Mark N Sawczuk - PeerSpot reviewer
Informatics Data Scientist at Abbott
Real User
Top 10
2021-07-12T21:44:00Z
Jul 12, 2021

The ability for Lucidchart to create database schemas or modify existing data structures is strong. That's what I initially introduced it for in our organization. The script that Lucidchart provides works with other systems like Oracle, SQL Server, and Postgres that I can copy-paste, and get a quick dump of metadata and import into has saved me a ton of steps that I didn't have to manually create these tables. I had a lot of things where I still had to put in the linkages between tables, but I didn't have to type in every field name, every data type, and everything else that came in. That saved me tons of time.

Joshua Thompson - PeerSpot reviewer
Integrator at a media company with 11-50 employees
Real User
Top 10
2021-07-05T21:06:00Z
Jul 5, 2021

The organizational charts for visualizing and understanding team hierarchies and relationships are the reason why we purchased the package that would allow me to do more with it. I tried to find all the cheap ways to do things but the ease of access and the already preset structure that Lucidchart had in place made it easier. Out of all the choices that I saw come across my desk, Lucidchart was the best and easiest choice.

SS
Senior Business Analyst at a tech services company with 201-500 employees
Real User
2021-07-05T14:12:00Z
Jul 5, 2021

Documenting complicated workflows and technology integrations so that we can go back to it has also been a benefit. And without having to dig into a lot of technical, the codes, the documents, I can simply understand on a high level what's happening.

Roseann Joy Braley - PeerSpot reviewer
Project Manager at Freelancer
Real User
Top 10
2021-06-29T14:37:00Z
Jun 29, 2021

Lucidchart is a 10 out of 10 when it comes to documenting things such as processes, systems, and new teams. It's just so user-friendly. The fact that even if you've never used Lucidchart, if you take a template and adapt it, you'll inevitably find something to fit your needs, but it's also perfect for building from scratch. It's the ease of use, clarity, and the different functionalities that make it incredibly useful.

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TW
Sales Representative at a consumer goods company with 10,001+ employees
Real User
Top 20
2021-06-29T07:20:00Z
Jun 29, 2021

I love the simplicity and how clean all the different boxes, arrows, and charts can be. Especially with something complicated like our sales flow, it could be really easy to be all cluttered and everything like that, but my favorite feature is how clean it is, how straightforward it makes our flow look, and how easy it is to understand.

Lucidchart accommodates both Mac and PC users which is important to us because at my company right now, our sales floor and then every other computer we have as a company is a Mac, but a lot of our employees actually have PCs and Android as well. So it's really beneficial because if we're ever on the go or we need to make a change, it's versatile and is open for both Mac and PC.

AS
Software Consultant at a tech services company with 11-50 employees
Consultant
Top 20
2021-06-27T14:32:00Z
Jun 27, 2021

The swimlanes feature is one that I use a lot. I have used swimlane diagrams to create business process flows and I think that it does the job pretty well.

GG
Engineering Student at a university with 501-1,000 employees
Real User
Top 20
2021-06-27T12:59:00Z
Jun 27, 2021

The interface is very user-friendly and it is not a hassle to use the site at all. They did a really good job in that regard.

PC
Web Developer at a tech services company with 51-200 employees
Real User
Top 20
2021-06-23T17:56:00Z
Jun 23, 2021

Using Lucidchart for documenting processes is great. The elements are ready to use and it is quick to do.

OA
Chief Operating Officers at Work Pillars
Real User
Top 20
2021-06-23T14:29:00Z
Jun 23, 2021

The interface is really good and it is very easy to use.

Ricardo Trigueros - PeerSpot reviewer
Senior Financial Analyst at Lookout
Real User
Top 10
2021-06-21T19:26:00Z
Jun 21, 2021

Documenting things such as processes, systems, and new teams has been my primary use case. Lucidchart is really, really valuable for its ability to create a process chart from start to end. The web app makes it easy because everything is similar to other tools like Visio but Lucidchart feels a little bit more intuitive. It has been easy to use the web app. I definitely have learned a lot about how to bring in my own graphics or images in place of some of the shapes and I'm able to create and use the arrows within the processes, so it definitely has been useful for me.

LS
Office Manager at a energy/utilities company with 201-500 employees
Real User
Top 20
2021-06-21T10:37:00Z
Jun 21, 2021

I like the panel on the left of the screen that has all of the shapes that are available to use in the charts. It's easy to use because you can just drag and drop.

Chris Denly - PeerSpot reviewer
Data Advanced Analytic Specialist at a manufacturing company with 51-200 employees
Real User
Top 20
2021-06-20T10:01:00Z
Jun 20, 2021

In general, this product has improved our organization because it makes accessing up-to-date processes and planning a lot easier.

CT
Business Development Representative at Dataiku
Real User
2021-06-14T07:21:00Z
Jun 14, 2021

I like how all the contacts in my chart are linked to LinkedIn. That's what makes it really easy for outreach and for making sure we have all the contacts right there in front of us when we need to.

Visahl Samson David Selvam - PeerSpot reviewer
IT Manager at Eagle i Security Services =
Real User
Top 10
2021-06-14T07:19:00Z
Jun 14, 2021

I really like the drag and drop feature because it makes the work easier. It is very easy to use. All the pieces are very good. All the icons and all the fields are available in the left panel. So, I just click, drag, and then edit a piece. When I showed it to my managing director, he was very inspired, and he also got a premium account for himself.

RR
People Performance & Culture - Generalist at a tech vendor with 501-1,000 employees
Real User
2021-06-11T02:06:00Z
Jun 11, 2021

The flow chart is most valuable. It is a very user-friendly and simple-to-use product. Quite quickly, I was able to understand how to use it and just get on with my process flow.

SS
Marketing Director at a construction company with 11-50 employees
Real User
Top 20
2021-06-10T16:36:00Z
Jun 10, 2021

The ease of creating some of the maps and diagrams is most valuable. Lucidchart is just simpler and works more intuitively than other solutions that I have used in the past, such as Microsoft Visio. I am not in a creative role, but I know how to use Adobe Illustrator and other solutions like that. If I need to map out something that I've never mapped out before, and it is going to need a totally custom graphic, eight times out of 10, I'm going to go to Lucidchart rather than trying to build it in Illustrator. Its intuition and flexibility are really big features for me.

Kumud Naugai - PeerSpot reviewer
Business Support Analyst at Westpac
Real User
Top 10Leaderboard
2021-06-01T13:27:00Z
Jun 1, 2021

The templates are quite valuable, as is the fact that you can export to PDF, to a Visio document, or as a picture. These are valuable features for me because they give me the ability to make changes in any other product that I'm using. I'm not bound by one platform.

LD
Change Analyst at a leisure / travel company with 501-1,000 employees
Real User
2021-06-01T11:09:00Z
Jun 1, 2021

The most valuable features are the different templates that they have already created, as well as all the different shapes you can use in the process charts because each shape stands for a different element or thing that's being done. It's easy to distinguish between different steps using the already set-out shapes.

Emilia Maria D'Anzica - PeerSpot reviewer
CEO at growthmolecules
Real User
Top 5Leaderboard
2021-02-04T20:43:00Z
Feb 4, 2021

The most valuable feature is the ease of use, and just being able to drag and drop.

Jordan Rich - PeerSpot reviewer
Product Manager at Foundry Payments
Real User
Top 10Leaderboard
2021-01-13T09:11:00Z
Jan 13, 2021

The wireframe and mock-up features have been the most useful so far. It's easy to create the mock-ups and then communicate to our development team what they need to look like.

Lucidchart's capabilities for visualizing and understanding process flows or workflows is very good as well. I'm able to easily use any style of box that I need to create on a flowchart, to effectively communicate to our development team.

JP
Business Analyst at a real estate/law firm with 201-500 employees
Real User
Top 10Leaderboard
2020-12-27T09:22:00Z
Dec 27, 2020

Ease of use is especially critical because if I am conducting brainstorming sessions with my team, I have to be able to quickly put things on the monitor so that I don't lose their attention and focus. Ease of use is definitely helpful when I do that... The fact that I don't get lost within the software and am able to quickly generate visuals onscreen, so that it doesn't break the momentum, is a huge win.

BB
CEO at a consultancy with 1-10 employees
Real User
Top 10Leaderboard
2020-12-27T09:22:00Z
Dec 27, 2020

We are using Lucidchart a lot for documenting things, such as processes, systems, new teams, etc. Its ability to document processes is great. Some of the major pluses are the sheer number of templates and the flexibility in the types of things that you can document. This is a benefit because we are able to structure it in whatever format we want. So, we can take a template that maybe was designed for something different and not have to create it from scratch. We just modify it for our purposes.

Kevin Heires - PeerSpot reviewer
Product and Materials Manager at Case Systems, Inc.
Real User
Top 5Leaderboard
2020-12-27T09:22:00Z
Dec 27, 2020

Lucidchart's capabilities for understanding workflows is high. I use a couple of different programs, like MindManager, and what I like about using Lucidchart is that it is all web-based. So, I can quickly go into a web browser, drag and drop a bunch of files, pictures, or notes, draw some flow lines, and rapidly be able to create a visual representation of what I am trying to do. As a product manager, I can quickly organize thoughts that way and show people what we are working on.

Scott Rogers - PeerSpot reviewer
Director of Strategic Accounts at a marketing services firm with 11-50 employees
Real User
Top 5Leaderboard
2020-12-22T11:30:00Z
Dec 22, 2020

Lucidchart's capabilities for visualizing and understanding process flows or workflows is excellent. The way that you put together the parts of charts and edit the chart are all very intuitive and easy to use.

CS
Managing Partner at Seegmiller Gardner, PLLC
Real User
2020-09-08T16:17:00Z
Sep 8, 2020

Lucidchart is a lovely tool for creating visual representations of any process or organization.

Mayank Thakur - PeerSpot reviewer
Product Lead at Moglix
Real User
2020-02-09T12:23:00Z
Feb 9, 2020

Easy to work on.

Related Questions
Deena Nouril - PeerSpot reviewer
Tech Blogger
Jun 14, 2022
Why or why not?
See 2 answers
Janet Staver - PeerSpot reviewer
Tech Blogger
Jun 13, 2022
I definitely recommend Lucidchart. I feel it is one of the top visual collaboration platforms that’s available on the market. Out of all the solutions I have tried, it is by far the best for diagramming, whiteboarding, and data visualization. It practically allows you to diagram anything from ideas, information, and processes to drive better business decisions. The reasons why I like it most is because it helps optimize business processes, enables you to visualize technical systems, makes it possible for you to brainstorm with remote teams, allows you to design a superior user experience, and lets you plan and deploy new features faster. Here are some of its biggest benefits: See deeper into your organization: Lucidchart has good people management. The solution helps you identify staffing needs, manage cross-functional teams, and ensure employees are paid equitably. In addition, Lucidchart makes it possible for you to connect employee data to organization charts and automatically generate a view that works for you. Helps optimize your network: With Lucidchart, your organization can monitor the status of your network and optimize its performance as your company grows. You can close deals faster: By implementing Lucidchart, you can shorten your sales cycle with account mapping. The solution enables you to import contact data automatically from Salesforce to create a holistic view of the account. Better communication: Lucidchart helps your organization quickly understand what you need to build, and also allows you to easily convey your ideas to team members and stakeholders who may have different levels of technical knowledge. Increased efficiency: With Lucidchart you are able to visualize your processes in current and future states, identify bottlenecks and areas of improvement, and process implementation, all of which help boost your organization’s efficiency. Improve project management: Lucidchart helps you keep projects on track. You can scope your projects accurately, monitor status, and keep your team aligned on project progress. Besides having great benefits and many advantages, here are some of the solution’s powerful features I like most: Compatibility: Lucidchart is compatible with PC, Mac, and Linux systems. The solution’s cloud-based platform and intuitive interface make it simple to start diagramming, regardless of which device, browser, or operating system is being used. Diagramming: Your team can diagram together from anywhere. Teams can work collaboratively with real-time co-authoring, in-editor chat, shape-specific comments, and collaborative cursors. Data linking: Lucidchart allows you to instantly see data in context. With Lucidchart, you can overlay important metrics on existing diagrams through data linking or use auto-visualization to generate organization charts, ERDs, and more. Easy integration: Lucidchart can easily integrate with your most-used apps. It enables you to start new diagrams or include existing visuals where conversations are already happening, such as Google Workspace, Atlassian, Microsoft Office, Asana, and Slack. Scalability: Lucidchart is designed to scale as your company does. You have the option to increase account security through centralized account management, document retention, and more. Overall, I would rate Lucidchart an eight out of ten. Since I started using it, I have been very satisfied.
BP
User at Reagan.com, LLC
Jun 14, 2022
No, it is a half-baked version of Microsoft Draw. I guess they have a good marketing team. I would never recommend it.
Krista Thompson - PeerSpot reviewer
Principal | Executive Coach at CrossCut
Jul 8, 2021
I'm a consultant and I need to run client brainstorming sessions over Zoom. I already have LucidChart but haven't used it for this purpose. Does LucidSpark offer advantages (vs LucidChart) for this use?  Please share your opinions. Thanks.
See 2 answers
Evgeny Belenky - PeerSpot reviewer
Director of Community at PeerSpot (formerly IT Central Station)
Jul 7, 2021
Hi @Emilia Maria D'Anzica ​, @Kevin Heires ​,  @Sankalp Nigam, @Kevin Replinger, @Scott Rogers, @Mayank Thakur ​  and @MichaelSmith2. Would you mind sharing your professional experience with these tools? Tnx ​
Kevin Replinger - PeerSpot reviewer
Client Success Manager at Thankview
Jul 8, 2021
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating simultaneously and I've found its ease of use is really helpful when working with clients who likely don't have any previous experience.I use LucidChart for detailed process maps and flow charts (just me, working alone). I used LucidSpark as a virtual whiteboard for dynamic brainstorming (working collaboratively).I hope this helps!
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