IT Director at a consultancy with 10,001+ employees
Real User
Top 5
Apr 29, 2026
To get the best out of XGEN AI, you need to treat it as a revenue engine; you cannot treat it merely as a feature. I rate XGEN AI a seven overall. I rate it a seven because I have divided it into two categories: what works well, such as a strong personalization engine and measurable lift in conversion with real-time recommendations, which makes it a good fit for e-commerce catalogs. However, the things that do not work as well include its high dependency on data quality and very limited transparency in how recommendations are generated, which needs to improve. The reason I have given it a seven is it delivers value, but only when supported by clean data, which is crucial. We use AWS as our cloud provider. I am not certain if we purchased XGEN AI through the AWS Marketplace; I think we may have bought it through there or directly through the company itself, but I do not recall the details. I have mentioned everything else that is needed for XGEN AI. My advice for others looking into using XGEN AI is to have a strong data foundation before proceeding because garbage in, garbage out applies here. The better the data you have, the better recommendations you will get from XGEN AI. If your data is not stable, you should not expect it to work. XGEN AI is a stable platform, but you need to have a real use case to implement it; you cannot adopt it without defining your use cases. I give XGEN AI an overall rating of seven out of ten.
AWS Marketplace is a digital catalog that hosts thousands of software listings from independent software vendors. Businesses can find, test, buy, and deploy software in one place, easing the deployment process.AWS Marketplace offers a vast range of third-party software and services for cloud-based enterprises, observable in its streamlined procurement cycle. It delivers extensive options for integration, deployment, and management of applications on the AWS cloud, optimizing agility and...
To get the best out of XGEN AI, you need to treat it as a revenue engine; you cannot treat it merely as a feature. I rate XGEN AI a seven overall. I rate it a seven because I have divided it into two categories: what works well, such as a strong personalization engine and measurable lift in conversion with real-time recommendations, which makes it a good fit for e-commerce catalogs. However, the things that do not work as well include its high dependency on data quality and very limited transparency in how recommendations are generated, which needs to improve. The reason I have given it a seven is it delivers value, but only when supported by clean data, which is crucial. We use AWS as our cloud provider. I am not certain if we purchased XGEN AI through the AWS Marketplace; I think we may have bought it through there or directly through the company itself, but I do not recall the details. I have mentioned everything else that is needed for XGEN AI. My advice for others looking into using XGEN AI is to have a strong data foundation before proceeding because garbage in, garbage out applies here. The better the data you have, the better recommendations you will get from XGEN AI. If your data is not stable, you should not expect it to work. XGEN AI is a stable platform, but you need to have a real use case to implement it; you cannot adopt it without defining your use cases. I give XGEN AI an overall rating of seven out of ten.