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2018-08-09T07:01:00Z

What advice do you have for others considering Untangle NG Firewall?


If you were talking to someone whose organization is considering Untangle NG Firewall, what would you say?

How would you rate it and why? Any other tips or advice?

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1111 Answers

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Top 20Real User

Untangle NG Firewall is something that I recommend, although we have only tried the software version. We have not tried the hardware appliance. That said, we have used the software version for approximately seven years and it has worked well. It is flexible, and if you want to choose to upgrade automatically then it will do the updates by itself, as long as it's connected. This is a good product but in the security field, you can't simply just say that everything is fine. There is always room for improvement. Although they do not offer 100% of the features that we need, we are not interested in changing to another solution at the moment. I am somewhat hesitant to discuss features that this product needs because we have not learned the entire solution. We do not understand all that it has to offer and as such, we might suggest that it needs a feature that is already there. My advice for anybody who is implementing Untangle is to fully understand their needs. Then, compare their requirements against what the solution is offering. It works well for us but our needs may not be the same as someone else. Companies and business entities are always different. I would rate this solution an eight out of ten.

2021-12-27T19:42:37Z
author avatar
Top 5LeaderboardReseller

The reason we chose this solution is because of their support. It is hands down the best support that I have had with a firewall. I don't have to open a case first. With SonicWall, you have to call a level one, they open a case, and they transfer you to an engineer. With Untangle, you can call or email support, or the community. They have wonderful community support for everything. They have a log of knowledge-based articles. I would rate the support a ten out of ten. It doesn't matter what company you go with for our firewall. They're all going to have their caveats that somebody isn't going to like. There are features that you might like on one that you may not like on the other, but I look at the overall simplicity of it, the overall usability and ease of use, and also that it's easy to train a technician on how to set them up. They are not that difficult. I would rate Untangle NG Firewall a ten out of ten.

2021-06-15T00:24:28Z
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Top 20Real User

I would recommend this solution to others. It is a user-friendly, cheap, and strong solution. I would advise others to try this solution and not make a decision based on the information given on the paper. All vendors are going to tell you the features and the problems that their solution can solve, but the best way is by testing. Ask them to provide demos and test the solution yourself. I would rate Untangle NG Firewall a ten out of ten.

2021-02-20T07:30:14Z
author avatar
Top 20Reseller

I would recommend this product. It is easy to use for a maximum security scenario. It is very easy to do any kind of installation. I would rate Untangle NG Firewall a nine out of ten. It is a really good product.

2021-01-23T02:05:12Z
author avatar
Top 20Real User

This is a product that I can recommend and if anybody implements it and wants support, we would be open to providing technical support for it. This is something that we would be happy to do. In summary, this is a good product and my only real complaint is about the pricing. I would rate this solution an eight out of ten.

2020-10-22T14:39:51Z
author avatar
Top 10Real User

If you're a small SMB, I would say go for Untangle because it's less hassle, less overheads to set up or maintain. You set it up and leave it in the background and forget about it. But if you're an enterprise company, I think you might end up having issues with the performance because most of it is sold as a package under software virtualization. I haven't tested the big hardware devices as yet because I don't really need to buy the device. It's only when a client buys it that I'll be able to set it up. But from a virtual perspective, you might end up having something that's over utilized for your environment if you're a big organisation. I would rate this solution an eight out of 10 simply because I haven't tested all aspects of it as yet. What I've tested so far I like.

2020-05-21T06:20:29Z
author avatar
Real User

We stopped using the solution in April 2019. The web content filtering feature of Untangle was not giving us what we wanted. The reason we moved away from Untangle is that it was not giving us the features we needed for our internal use. I would rate the solution seven out of ten. I would recommend the solution for small or medium-sized enterprises.

2019-09-19T08:39:00Z
author avatar
Reseller

It's very easy to use the product. In comparison, Sophos has a bigger learning curve. I would rate the solution ten out of ten.

2019-08-29T08:53:00Z
author avatar
Top 20Real User

In terms of distribution, maybe it's because we're in Zimbabwe, it's a bit of a challenge. It's a hassle. It's not very visible here in Zimbabwe and Africa. It's something which we got over the internet. There is only one distributor, locally, but now, we are dealing directly with Untangle. This is a very good product. In terms of sizing, you really need to understand your requirements at the outset and be able to get the correct appliance. Especially in terms of the number of functionalities. You should be looking into that in particular so that you get the correct appliance and be able to utilize it. I would rate this solution a 9.5 out of 10. Having various solutions in one appliance, one portal, that's easy to implement, with excellent customer service makes for a sound solution. And it's not harsh on the pocket, in terms of the budgets, in terms of the license renewals etc. It's quite affordable. It's quite reasonable. It makes sense. I would say it's a very good product when you are comparing all those metrics.

2019-06-30T10:29:00Z
author avatar
Real User

For the NG firewall, it works better for just filtering and managing the internet, but it will not work on other security areas. It will not act like a perimeter firewall. For the users who are looking for that kind of solution, I think there are different solutions out there for every security issue you're looking at. It has worked perfectly for the need I was looking for. But I wouldn't use it as the main firewall for the network. I would rate the solution a 7 out of 10.

2019-06-26T05:25:00Z
author avatar
Real User

Don't listen to media people who promote products because they get kickbacks or are paid by companies to promote products. Most important criteria for selecting a vendor: price to performance.

2018-08-09T07:01:00Z
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