Support Engineer at a comms service provider with 201-500 employees
Real User
Top 20
2024-02-26T15:17:00Z
Feb 26, 2024
Sophos MDR has improved the threat detection process by identifying and addressing the issues before they become severe. It helps us maintain cybersecurity with 24/7 device monitoring. In one of the incidents, the product was instrumental in mitigating a threat by enabling us to mark the machine with a phishing attack. In this way, we isolated the device before it infiltrated the organization. The AI analysis and MDR features automatically isolate the issues without manual effort. I rate it a ten out of ten.
The product is user-friendly and cost-effective. I advise others to add MDR, XDR, and EDR solutions for complete security. I recommend the product to others and rate it an eight out of ten.
CTO at a tech consulting company with 51-200 employees
Real User
Top 5
2023-08-21T14:33:00Z
Aug 21, 2023
I am satisfied with the overall solution. So far we have had very few queries from Sophos. But these have always been handled quickly and satisfactorily. It is a good thing that Sophos offers many products, along with the automatic integration of all the telemetry data. With other competitors or products like Fortinet in the market, you have to pay extra to integrate the MDR services offered. I rate the overall product an eight out of ten.
I would rate Sophos MDR eight out of ten. People are expecting Sophos MDR to be available on-premises as well, due to an existing compliance issue in Pakistan. This is a crucial aspect that customers have requested from me. Historically, two to three years ago, or even four years ago, our solution was on-premises; however, currently, we have already transitioned to the cloud. Now, in the banking sector of Pakistan, there are policies that prohibit hosting anything on the cloud. This presents a significant challenge for us in the Pakistani market, as we aim to offer and impress them with cloud-based solutions. Many other vendors provide their solutions in three ways: hybrid, on-premises, or on the cloud. Therefore, the drawback of Sophos MDR is that we don't offer an on-premises option. Nevertheless, despite this limitation, we can still provide Sophos MDR by adapting it to function on a highly secure server or in air gap mode. Sophos MDR offers a 24/7 threat experts team that protects customers' networks from attacks or vulnerabilities. This feature is ideal for organizations that do not have a cybersecurity team.
Sophos MDR doesn't necessarily address the full-scale network requirements in terms of security. I recommend the solution for small to medium enterprises but not for large enterprises. With Sophos MDR, you get what you buy. Overall, I rate Sophos MDR a seven out of ten.
Systems Network Administrator at a manufacturing company with 1,001-5,000 employees
Real User
2021-01-06T21:08:10Z
Jan 6, 2021
Overall, Sophos is working well in our organization and we plan to continue using it. It is a good product and I recommend it because it is centralized and in my opinion, it is one of the best security products available on the market. It has both antivirus and firewall support. I would rate this solution an eight out of ten.
Threat Notification Isn’t the Solution – It’s a Starting Point
Other managed detection and response (MDR) services simply notify you of attacks or suspicious events. Then it’s up to you to manage things from there.
With Sophos MTR, your organization is backed by an elite team of threat hunters and response experts who take targeted actions on your behalf to neutralize even the most sophisticated threats.
Sophos MDR has improved the threat detection process by identifying and addressing the issues before they become severe. It helps us maintain cybersecurity with 24/7 device monitoring. In one of the incidents, the product was instrumental in mitigating a threat by enabling us to mark the machine with a phishing attack. In this way, we isolated the device before it infiltrated the organization. The AI analysis and MDR features automatically isolate the issues without manual effort. I rate it a ten out of ten.
The product is user-friendly and cost-effective. I advise others to add MDR, XDR, and EDR solutions for complete security. I recommend the product to others and rate it an eight out of ten.
I rate Sophos MDR an eight out of ten.
I am satisfied with the overall solution. So far we have had very few queries from Sophos. But these have always been handled quickly and satisfactorily. It is a good thing that Sophos offers many products, along with the automatic integration of all the telemetry data. With other competitors or products like Fortinet in the market, you have to pay extra to integrate the MDR services offered. I rate the overall product an eight out of ten.
I would rate Sophos MDR eight out of ten. People are expecting Sophos MDR to be available on-premises as well, due to an existing compliance issue in Pakistan. This is a crucial aspect that customers have requested from me. Historically, two to three years ago, or even four years ago, our solution was on-premises; however, currently, we have already transitioned to the cloud. Now, in the banking sector of Pakistan, there are policies that prohibit hosting anything on the cloud. This presents a significant challenge for us in the Pakistani market, as we aim to offer and impress them with cloud-based solutions. Many other vendors provide their solutions in three ways: hybrid, on-premises, or on the cloud. Therefore, the drawback of Sophos MDR is that we don't offer an on-premises option. Nevertheless, despite this limitation, we can still provide Sophos MDR by adapting it to function on a highly secure server or in air gap mode. Sophos MDR offers a 24/7 threat experts team that protects customers' networks from attacks or vulnerabilities. This feature is ideal for organizations that do not have a cybersecurity team.
I rate the solution an eight out of ten. If you want to outsource security operations, you can look for Sophos MDR.
Sophos MDR doesn't necessarily address the full-scale network requirements in terms of security. I recommend the solution for small to medium enterprises but not for large enterprises. With Sophos MDR, you get what you buy. Overall, I rate Sophos MDR a seven out of ten.
I rate the solution a seven out of ten.
I rate Sophos Managed Threat Response an eight out of ten.
I have recommended this solution and would rate it at five on a scale from one to ten.
Overall, Sophos is working well in our organization and we plan to continue using it. It is a good product and I recommend it because it is centralized and in my opinion, it is one of the best security products available on the market. It has both antivirus and firewall support. I would rate this solution an eight out of ten.