2018-01-21T09:30:00Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
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What advice do you have for others considering SAP HCM?

If you were talking to someone whose organization is considering SAP HCM, what would you say?

How would you rate it and why? Any other tips or advice?

13
PeerSpot user
13 Answers
KK
Manager Finance at a tech services company with 1,001-5,000 employees
Real User
Top 5Leaderboard
2021-04-21T16:39:10Z
Apr 21, 2021

I would rate the solution at a six out of ten. We're actually moving away from it currently, and are in the process of doing so right now. I would not necessarily recommend the solution to other users or organizations. There are other options on the market that may be more suitable.

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Fachlul Infithar - PeerSpot reviewer
IT PMO at PT. Bank Tabungan Negara
Real User
Top 5Leaderboard
2020-12-01T12:30:48Z
Dec 1, 2020

The best thing to do is to identify whether you will need integration with other applications or solutions. If you don't look at this aspect in terms of future implementation, it will give you a hard time later on while doing the integration. I would rate SAP HCM an eight out of ten.

Ashaylin Govender - PeerSpot reviewer
Applications Specialist at Bidvest Tank Terminals
Real User
2020-11-18T16:13:44Z
Nov 18, 2020

This is a product that I can recommend. I would rate this solution a seven out of ten.

DB
Owner & Founder at a tech services company with 1-10 employees
Real User
2020-09-01T05:25:12Z
Sep 1, 2020

I would recommend a more modern version of it. My experience of SAP is with earlier versions. SAP is an aging system, so it doesn't stack up against tools like Workday. I would rate SAP HCM a seven out of ten, but it really depends on the use cases. It depends on why and for what a company is implementing SAP. There are many elements of SAP. I don't think it would ever get to a ten in my view because there are other products that are better than this and work in a much easier, simpler fashion. As a product, SAP is very complicated and complex to use. The only thing to do is to move towards a more modern architecture for SAP. I don't think that's ever going to happen, so I wouldn't ever give it a 10.

it_user1220727 - PeerSpot reviewer
Interface Developer at a energy/utilities company with 10,001+ employees
Real User
2020-02-02T10:42:13Z
Feb 2, 2020

SAP HCM is a solution that I recommend. It is a good product, but if it were more configurable and you did not need to develop as much code then it would be better. I would rate this solution an eight out of ten.

AhmedAbdelhady - PeerSpot reviewer
Executive Manager & CO. Founder at Phoenix Consulting
Vendor
2019-12-23T07:05:00Z
Dec 23, 2019

At this time in the competitive business world, HCM is a very important module that each organization should want to use. It will help any organization to calculate and control the cost of their human resources. Human capital management allows control of when you want employees to work when you don't want them to work and keeps you aware of when they will be on leave so that their responsibilities will be covered by someone else. Businesses have to plan for things like this. A lot of things affect human capital and that can affect the course of an organization. On a scale from one to ten where one is the worst and ten is the best, I would rate HCM around nine out of ten. It is not a ten because of the issues with the interface development.

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AB
SAP Consultant at a university with 201-500 employees
Consultant
2019-12-03T10:43:00Z
Dec 3, 2019

We use the on-premises deployment model. We will switch to SuccessFactors and it should be on the cloud. I'm a certified SAP consultant. I'd recommend the product. It's a good solution. If I was comparing it to SuccessFactors, I'd rate it seven out of ten.

IK
Consultant Application Manager at a energy/utilities company with 5,001-10,000 employees
Consultant
2019-11-28T06:06:00Z
Nov 28, 2019

We use the on-premises deployment model. We don't extensively use the solution in our organization. It's not a core module for us. I'd rate the solution one out of ten. It doesn't allow licensing in our region, and they need people on the ground here. Product-wise, I'd rate it good, but in general, SAP needs to work with the customers to sell licenses and sell according to the customer's requirements. I wouldn't recommend anyone implement SAP at this time.

SK
SAP HCM/FICO Team lead at a transportation company with 1,001-5,000 employees
Real User
2019-10-02T11:08:00Z
Oct 2, 2019

I used to be an HCM consultant. In terms of advice I would give to others considering the product, I'd say that implementation needs dedication from the customers. They need to share their requirements from the beginning. Key requirements shared at the beginning will ensure a smooth implementation. I would rate the solution eight out of ten. With better visualization and a better interface, I would rate the solution higher.

LM
Owner at Simply HR
Real User
2019-09-29T07:27:00Z
Sep 29, 2019

It can be used for personnel demonstration, time management, and business development. Without systems nowadays, especially in HR, I've a problem because most decisions in HR are made based on data. If you don't have data to report on, that means the business' success will not be supported by data.

Porsche D'Oliveira - PeerSpot reviewer
Specialist SAP Division at a tech services company with 1,001-5,000 employees
Real User
2019-09-24T05:43:00Z
Sep 24, 2019

I would rate it a seven out of ten. The biggest lesson I have learned from using this solution is that integration is so important. You must understand integration, even within HCM between the different module.

DT
Consultant at a consultancy
Real User
2019-09-24T05:43:00Z
Sep 24, 2019

The performance is based on the user's knowledge of the system. It has to do with making sure that all of the features are enabled and all of the patches are there. There were quite a few defects that were patched by the IT team, and it was a lengthy process. This solution is for an enterprise-level business, and I would never recommend SAP for SMB. SAP ByDesign, which is a different product, is better for small business. Suitability of this system depends on a lot of variables. You would have to ask about ten thousand questions to consider the entire system and what is required. It comes down to whether the system is capable of adapting to the latest changes with legislation to do various things. Also, it depends on how many skilled employees you need to have. There are business analysists, for example, and others who spend hours, and years, learning the system and understanding all of the settings and permissions. There are profiles, wage types, and info types, that decide who can access work and workflows, batches, and stuff like this. It's like driving a ship, where there are lot of things to do and lots of details. On top of this, you will need a development person who can do some coding. It all depends, really, on what the business is trying to achieve. It is for these reasons that I say it is not for the small business. If they can afford it then fair enough, but it will cost them a lot, and it is not cost-effective. The biggest lesson that I have learned from using this solution is that you can trust no one. You can't trust the business, and you can't trust the people who support the system. I had to read a lot to prove that the system is capable of delivering certain functionality. People were objecting to this because they didn't want to get involved themselves. This is a huge product and you have to always be up to date. It requires a lot of time in learning the system and doing the testing of new developments. I would rate this solution a seven out of ten.

US
Head HRM Technology at a manufacturing company with 10,001+ employees
Real User
2018-01-21T09:30:00Z
Jan 21, 2018

Choose a good implementation partner. 80% of the project's success depends on the skill level of the implementation partner.

Related Questions
JJ
User at Science Technology university of Mongolia
Nov 8, 2022
Hello community,  I work at an educational institution and am researching the best HCM tool. Which product would you choose: Oracle HCM or SAP HCM? What are the pros and cons? Thank you for your help.
Netanya Carmi - PeerSpot reviewer
Content Manager at PeerSpot (formerly IT Central Station)
Sep 6, 2021
Why?
See 1 answer
YamenZarnaji - PeerSpot reviewer
SAP Project Manager at a manufacturing company with 10,001+ employees
Sep 6, 2021
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is to simplify the process, giving life back to HR systems so that they can be more modern and flexible, and rely more on the heart of HR – the employee. On the other hand, while SF is technically less complex than SAP HCM, it also has significantly less capability, particularly when it comes to integration with other SAP modules. For example, while SAP's integration between the SAP Project system and the SAP HCM process is robust, SuccessFactors' integration is limited and still in its early stages. In all circumstances, SAP SF represents the future of HR, with a highly promising road map. I believe that if SAP continues to create more features, SF will have greater functionality than SAP HCM in 5 years.
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