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2020-01-29T11:22:35Z
Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
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What advice do you have for others considering ProcessRobot by Softomotive?

If you were talking to someone whose organization is considering ProcessRobot by Softomotive, what would you say?

How would you rate it and why? Any other tips or advice?

7
PeerSpot user
7 Answers
Stijn Maricau - PeerSpot reviewer
Owner at maricau consulting
Real User
Top 20
2021-12-27T19:30:00Z
27 December 21

You're using an older version. Now, Microsoft has taken over this version and they're calling it Power Automate desktop. I think a lot of improvements have already been done to the newest version, so what I'm going to tell you about the old version will no longer be relevant. We need to upgrade to the new version then check if the problems we were having have been fixed in the new version. Overall, we are satisfied with what we use it for because I think it's quite okay for our use case. The name ProcessRobot doesn't exist anymore. Softomotive has been taken over by Microsoft so this solution has been rebranded by Microsoft to Power Automate desktop. It's a robot, so it's operating on a server on its own. There's no real user, but it's trying to replace users. There's only one developer who is creating the tasks on that system. We also don't require anyone for its maintenance. At the moment, we're using this solution to create a report of 50, so we have 50 data scripts running each night. We're planning to extend its use with a couple of reports, but for now, there's no need to further use it for other tasks. My advice to others looking into implementing ProcessRobot is to try it first because it's free now, so you can test it. You can test it for free on the Windows 11 version. It's delivered by Microsoft for free. Go ahead and test it. The solution is nice and fast. I would give this solution a rating of eight or nine. Let's say nine out of ten. I couldn't find any pictures for my use case. I think this was the best choice we could make, and ten is too perfect for rating a solution.

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Bharath Sodinapalle - PeerSpot reviewer
Module Lead at a computer software company with 1,001-5,000 employees
Real User
Top 20
2021-06-07T08:34:59Z
07 June 21

My advice to others that want to implement this solution is that it has very good features and I have not had any issues. I rate ProcessRobot by Softomotive an eight out of ten.

Biswajit Mohanty - PeerSpot reviewer
Senior Manager - RPA & Transition at FIS
Real User
Top 5Leaderboard
2021-03-26T14:16:54Z
26 March 21

I would recommend this solution for small to medium deployments but not for very large-scale deployments. I would rate ProcessRobot a seven out of ten.

JT
President & CEO at a tech services company with 11-50 employees
Real User
Top 20
2021-02-14T15:29:14Z
14 February 21

I would rate this solution a ten out of ten.

SR
Operations Leader - Global Automation at a computer software company with 10,001+ employees
Real User
Top 5Leaderboard
2020-11-18T15:37:27Z
18 November 20

Considering the kind of experience that we have had with Softomotive, we would always recommend this product. Since this product was acquired by Microsoft, naturally the expectation has gone up. We are not expecting too much of an architectural change, but rather, a few of the small features should be added. The reason is that you like to stay competitive in terms of cost. We have already deployed it to more than 600 customers and if we are going to charge them more, then they'll be inclined to use another product. I would rate this solution a nine out of ten.

PeerSpot user
Process and Performance Improvement Consultant at a consultancy with self employed
Real User
2020-06-25T10:49:31Z
25 June 20

I am a consultant who advises his clients about the solutions that are best for them. I make recommendations based on their requirements. Clients have two options, one is the desktop solution and the other is an enterprise version. For smaller clients what I recommend is to start with the desktop version. I ask them to try it out and if they think that it works in their organization and it's helping, they will get better ROI after proving it to them in the trial POC that I conduct. I have them try it out for six months to a year and then suggest they move to the enterprise version. My philosophy is value addition. I have seen that with most of the products that we have purchased, we may use only 40% to 50% of the features. I want to change that and cause a disruption in the consulting industry. What I want to do is recommend products to my clients where I see value addition and minimum utilization of features and functionality of the product to 80%. It's a very different approach and very difficult for clients to understand at first. I am using the years of experience that I have and doing what is in the best interest of the client. My advice would be not to go directly to process robot. Instead, try the desktop version with smaller processes, small implementation, and get comfortable with it first. Start off small then go big. Going big is a huge investment if you are not sure. Do it one step at a time. Get a few processes, try it out, develop the methodology of implementation, and make it a small mini project or a work in progress then decide. If you are in a hurry and you take a big bang approach without doing it systematically, however good the product is, it could be disastrous. At the end of the day, this is going to cost you, not only in terms of dollars but in terms of time invested. You will be running with your production environment and existing systems, and there is going to be a lot of effort required to do this, so you have to be convinced that this works for you. Do a POC from three different vendors. In terms of cost, ease of use, and comfort, I would rate this solution an eight out of ten.

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NikhilMadhu - PeerSpot reviewer
Software Engineer at a consultancy with 51-200 employees
Real User
2020-01-29T11:22:35Z
29 January 20

My advice is that this solution is good for small and medium-sized businesses that want to automate processes that do not require much coding. If there is a requirement for building custom components or custom modules then I do not recommend this solution. For an enterprise-level client, this capability needs to be there. I would rate this solution a seven out of ten.

Related Questions
Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
Dec 27, 2021
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
2 out of 6 answers
PeerSpot user
Process and Performance Improvement Consultant at a consultancy with self employed
25 June 20
There is flexibility in pricing.
SR
Operations Leader - Global Automation at a computer software company with 10,001+ employees
18 November 20
This is a cost-effective product and now that it has been acquired by Microsoft, we don't expect the cost to increase with the next release.
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Dec 27, 2021
Hi Everyone, What do you like most about ProcessRobot by Softomotive? Thanks for sharing your thoughts with the community!
2 out of 7 answers
NikhilMadhu - PeerSpot reviewer
Software Engineer at a consultancy with 51-200 employees
29 January 20
The development time for ProcessRobot is very good compared to other solutions.
PeerSpot user
Process and Performance Improvement Consultant at a consultancy with self employed
25 June 20
The most valuable features of this solution are the cost and ease of use, it's very simple.
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