Software Engineer at a tech services company with 501-1,000 employees
Real User
Top 10
Aug 19, 2026
On a scale of one to ten, I would rate Conversations by NLX as a ten. I chose ten because it has unique features that are not yet popular in the market. It offers more functionalities with less hallucination and is very user-friendly. Conversations by NLX has eighty to ninety percent accuracy and reliability, along with scalability in a similar range. I advise others looking into using Conversations by NLX that it may not be popular or well-known in the market, but it offers more features at a lower price compared to others such as OpenAI. My overall review rating for Conversations by NLX is ten out of ten.
Application Engineer at a tech vendor with 1,001-5,000 employees
Real User
Top 10
Jul 23, 2026
Conversations by NLX is quite a good platform, and that's the main reason I have chosen it. It's easy to use, user-friendly, and you don't have to struggle to work on it. My overall rating for Conversations by NLX is seven to eight out of ten.
Solutions Architect at a comms service provider with 11-50 employees
Real User
Top 20
Jul 22, 2026
Amazon Connect lives in a very big ecosystem from AWS. What they were lacking was the capability of human-native voices. I think Conversations by NLX would work for that with this partnership. I would rate the customer support of Conversations by NLX as an eight on a scale of one to ten. I would rate Conversations by NLX eight out of ten because of the platform flexibility, the documentation and help we receive, and the feature set. We used to have a lot of concerns about Conversations by NLX's AI capabilities, governance, and security because we are basically European telecom providers, and we prefer to have everything GDPR compliant and are really concerned about data privacy. We reviewed the things provided by Conversations by NLX, and we were quite satisfied with that. My overall review rating for Conversations by NLX is eight out of ten.
Senior Software Engineer at a tech services company with 10,001+ employees
Real User
Top 5
Jul 22, 2026
I have not mostly found things lacking in Conversations by NLX because based on our needs, it provides what we require. Therefore, based on that and our business logic, we can implement the code everywhere. I do not think any integration, customer satisfaction, or analysis is required as we currently get all that we need.Conversations by NLX is good and does not need any improvements that I have not mentioned yet. I have already provided advice to multiple persons that using Conversations by NLX saves your time and money as well. I would rate this review a 7.5 overall.
Conversations by NLX is going to help us deliver our opportunities much quicker than we used to. Prior to that, building out flows and bots using Amazon Connect and Amazon Lex usually took longer to deliver. Now we will be able to speed up that process considerably. While I do not have exact numbers or metrics for Conversations by NLX, it is absolutely reducing the time to delivery. AWS and Conversations by NLX have provided some metrics, one of which is United Airlines where they were looking at a 12-month deployment time and using ACXD, formerly Conversations by NLX, shortened that down to three months. Regarding Conversations by NLX's AI capabilities, it uses Amazon Lex in the background, so it has a high accuracy on output, very similar to what customers get today with Amazon Connect. We use a variety of different models for deploying Conversations by NLX. We have public and private clouds and are utilizing the ACXD, formerly Conversations by NLX, in our private preview to give our customers experiences and learn how it can help them deploy faster and migrate faster within their environments. We did not purchase Conversations by NLX through the AWS Marketplace. We are a partner of Amazon Web Services and we are a part of the private preview to help our customers migrate to ACXD. Conversations by NLX is an exciting platform being brought into Amazon Connect and the additional charges will be part of the unlimited AI. There are no heavy fees added onto it like there are with other AI agent tools. It is absolutely a great product at a low price. I rate Conversations by NLX a 10 out of 10 because it is better than any other AI agent tool that I have used on the market so far.
Full Stack Developer at Tundra Technical Solutions
Real User
Top 5
Jul 5, 2026
We were a startup company and wanted to try out a few tools that are available before switching to Conversations by NLX to get those advanced features, especially to handle more complex, context-aware interactions and to streamline our agent handoff process. We have not productionized it completely, but it is still in the POC level. We are seeing a good performance in Conversations by NLX. I have covered most of the features of Conversations by NLX and everything regarding other improvements Conversations by NLX needs. My overall review rating for Conversations by NLX is 8 out of 10.
Senior Tech Engineer at a tech services company with 5,001-10,000 employees
Real User
Top 10
Jul 5, 2026
I would recommend Conversations by NLX to others looking into using it. I will get Conversations by NLX after the conversation, so I have additional thoughts about it before we wrap up. I gave this review a rating of ten out of ten.
Conversations by NLX offers a dynamic platform designed for creating and managing automated interactions, enhancing engagement and efficiency across different sectors. This sophisticated tool provides businesses with the means to develop voice and chat experiences that are both seamless and intuitive. Positioned to drive customer interaction strategies, it focuses on aligning automated conversations with customer needs. Through its flexible framework, users can build tailored solutions to...
On a scale of one to ten, I would rate Conversations by NLX as a ten. I chose ten because it has unique features that are not yet popular in the market. It offers more functionalities with less hallucination and is very user-friendly. Conversations by NLX has eighty to ninety percent accuracy and reliability, along with scalability in a similar range. I advise others looking into using Conversations by NLX that it may not be popular or well-known in the market, but it offers more features at a lower price compared to others such as OpenAI. My overall review rating for Conversations by NLX is ten out of ten.
Conversations by NLX is quite a good platform, and that's the main reason I have chosen it. It's easy to use, user-friendly, and you don't have to struggle to work on it. My overall rating for Conversations by NLX is seven to eight out of ten.
Amazon Connect lives in a very big ecosystem from AWS. What they were lacking was the capability of human-native voices. I think Conversations by NLX would work for that with this partnership. I would rate the customer support of Conversations by NLX as an eight on a scale of one to ten. I would rate Conversations by NLX eight out of ten because of the platform flexibility, the documentation and help we receive, and the feature set. We used to have a lot of concerns about Conversations by NLX's AI capabilities, governance, and security because we are basically European telecom providers, and we prefer to have everything GDPR compliant and are really concerned about data privacy. We reviewed the things provided by Conversations by NLX, and we were quite satisfied with that. My overall review rating for Conversations by NLX is eight out of ten.
I have not mostly found things lacking in Conversations by NLX because based on our needs, it provides what we require. Therefore, based on that and our business logic, we can implement the code everywhere. I do not think any integration, customer satisfaction, or analysis is required as we currently get all that we need.Conversations by NLX is good and does not need any improvements that I have not mentioned yet. I have already provided advice to multiple persons that using Conversations by NLX saves your time and money as well. I would rate this review a 7.5 overall.
Conversations by NLX is going to help us deliver our opportunities much quicker than we used to. Prior to that, building out flows and bots using Amazon Connect and Amazon Lex usually took longer to deliver. Now we will be able to speed up that process considerably. While I do not have exact numbers or metrics for Conversations by NLX, it is absolutely reducing the time to delivery. AWS and Conversations by NLX have provided some metrics, one of which is United Airlines where they were looking at a 12-month deployment time and using ACXD, formerly Conversations by NLX, shortened that down to three months. Regarding Conversations by NLX's AI capabilities, it uses Amazon Lex in the background, so it has a high accuracy on output, very similar to what customers get today with Amazon Connect. We use a variety of different models for deploying Conversations by NLX. We have public and private clouds and are utilizing the ACXD, formerly Conversations by NLX, in our private preview to give our customers experiences and learn how it can help them deploy faster and migrate faster within their environments. We did not purchase Conversations by NLX through the AWS Marketplace. We are a partner of Amazon Web Services and we are a part of the private preview to help our customers migrate to ACXD. Conversations by NLX is an exciting platform being brought into Amazon Connect and the additional charges will be part of the unlimited AI. There are no heavy fees added onto it like there are with other AI agent tools. It is absolutely a great product at a low price. I rate Conversations by NLX a 10 out of 10 because it is better than any other AI agent tool that I have used on the market so far.
We were a startup company and wanted to try out a few tools that are available before switching to Conversations by NLX to get those advanced features, especially to handle more complex, context-aware interactions and to streamline our agent handoff process. We have not productionized it completely, but it is still in the POC level. We are seeing a good performance in Conversations by NLX. I have covered most of the features of Conversations by NLX and everything regarding other improvements Conversations by NLX needs. My overall review rating for Conversations by NLX is 8 out of 10.
I would recommend Conversations by NLX to others looking into using it. I will get Conversations by NLX after the conversation, so I have additional thoughts about it before we wrap up. I gave this review a rating of ten out of ten.