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Pros & Cons summary

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Prominent pros & cons

PROS

Portnox allows staff to allocate more time and resources to other IT security priorities by providing comprehensive endpoint details.
Portnox ensures system compliance and maintains network security through policy enforcement, covering antivirus updates and system patches.
Portnox offers a holistic view of all connected devices, enabling effective monitoring, segregation, and policy application.
Portnox operates without agents, enhancing scalability, stability, and management.
Portnox integrates with Active Directory and provides robust authentication features, supporting zero-trust architecture.

CONS

Integrating Portnox with firewalls and vendors like Huawei needs improvement.
Licensing costs are high, based on per-port pricing even when unused.
There are stability and resource utilization issues, requiring frequent restarts.
Integration between Portnox CORE and Portnox CLEAR is lacking, with no unified console.
Support is limited, especially outside US and EMI hours, affecting service in other regions.
 

Portnox Pros review quotes

Afeez Adeyemo - PeerSpot reviewer
Dec 29, 2023
The product's initial setup phase was straightforward.
DM
Jul 29, 2019
This is a self-sufficient network monitoring and security product that saves time and employee resources.
Jim Marx - PeerSpot reviewer
Dec 20, 2024
The cloud-based feature is very nice. We use Meraki for our switching, and it is simple to point all of our networks and offices to Portnox. It is pretty seamless.
Learn what your peers think about Portnox. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
869,160 professionals have used our research since 2012.
JK
Dec 5, 2020
It's so easy to set up, you don't need outside assistance.
reviewer57439213 - PeerSpot reviewer
Sep 23, 2025
Portnox ensures system compliance through policy enforcement, including antivirus updates, Windows operating system updates, and system patches, helping network administrators maintain system health and security across the network.
KO
May 31, 2022
The solution has a valuable reporting feature.
IS
Jul 31, 2019
The minute people have issues on their network, we can see what is happening right away.
RE
Apr 11, 2025
One of the features I enjoyed the most about Portnox was the ability to dive in with proper details on an endpoint.
reviewer2760114 - PeerSpot reviewer
Sep 26, 2025
With Portnox, you have a large-scale view of the systems on your estate, and you can use the ID of that user to search and get substantial information about a user.
Scott Kerr - PeerSpot reviewer
Dec 20, 2024
The cloud-based feature of Portnox is excellent.
 

Portnox Cons review quotes

Afeez Adeyemo - PeerSpot reviewer
Dec 29, 2023
As there are no agents in Portnox Clear, the customers of the product cannot download any agents on their devices, making them unsure if the product offers proper security.
DM
Jul 29, 2019
It might be beneficial to improve the ease of integrating the product with firewalls.
Jim Marx - PeerSpot reviewer
Dec 20, 2024
Allowing for a search of MAC addresses in the interface, whether they are authenticated on the network or not, would be beneficial. Currently, it only finds authenticated MAC addresses, which complicates troubleshooting when the same MAC address is used for different requests.
Learn what your peers think about Portnox. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
869,160 professionals have used our research since 2012.
JK
Dec 5, 2020
Now, the way security is viewed, maybe including something like AI, to automate some of the things that are required to be done would be great.
reviewer57439213 - PeerSpot reviewer
Sep 23, 2025
Portnox can occasionally knock out a switch port, causing network downtime and requiring manual reset.
KO
May 31, 2022
From a resource perspective, the OEM can do better in terms of resource utilization.
IS
Jul 31, 2019
The licensing is based on a per-port price, even when you are not using all of the ports, and this is something that could be improved.
RE
Apr 11, 2025
The Wi-Fi integration could be done better from their end. If there is an improvement, it should be around having more functions on the integration with the Wi-Fi controller I used, which was a UniFi controller, also on-prem.
reviewer2760114 - PeerSpot reviewer
Sep 26, 2025
We have seen instances where the older version stops working properly, and we have to update each system individually.
Scott Kerr - PeerSpot reviewer
Dec 20, 2024
Ideally, we should be able to search for any MAC address in the database, regardless of its authentication status, to see all its associated groups and potential conflicts.