Christoph Schmalisch - PeerSpot reviewer
IT Datenbankprogrammierer at Schmalisch IT & Cloud Lösungen
Real User
Top 10
Secure, easy to manage, and offers a good support hotline
Pros and Cons
  • "It is easy to manage."
  • "I'd like to integrate it into my main services."

What is our primary use case?

We primarily use the solution for security in order to prevent attacks. 

What is most valuable?

It is a very progressive and innovative software that does a good job of protecting the end user. 

It is easy to manage.

The product has very good protection.

We've never had an issue with it, however, if we do run into issues, they have a good hotline. We can talk directly to them.

It is stable.

The solution can scale.

What needs improvement?

I haven't thought about features we'd like improved. We're mostly happy with it. 

I'd like to integrate it into my main services. It would be helpful if there were more integration capabilities, although there are a few scripts that can help me manage it. 

For how long have I used the solution?

I've used the solution since 2006. It was before they made Panda 360.

Buyer's Guide
Panda Adaptive Defense 360
April 2024
Learn what your peers think about Panda Adaptive Defense 360. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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What do I think about the stability of the solution?

t is stable and reliable. There are no bugs or glitches. 

What do I think about the scalability of the solution?

The solution is very scalable. There is not a problem in that sense. 

We have clients with up to 120 users. 

I'm not sure if the usage will be increased with existing clients, however, I will enroll new customers within the solution. 

How are customer service and support?

Their support is good. They have a very responsive hotline. 

How was the initial setup?

The initial setup is very easy. It's not a complex process. 

What about the implementation team?

The deployment can be handled in-house. You just download the installation file. It's very easy. 

What's my experience with pricing, setup cost, and licensing?

The licensing is either yearly or every three years.

What other advice do I have?

I've been using the most up-to-date version. Many of my customers use the solution.

I'd recommend the solution to others.

I'd rate the product ten out of ten. It's an excellent product. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Founder & CEO at Technomatters
Reseller
Top 10
Decent pricing with a nice cloud console and great remote control
Pros and Cons
  • "It offers an easy initial setup."
  • "They could have more reports."

What is our primary use case?

We are using Panda as an endpoint production and security product.

What is most valuable?

What I like about it is the cloud console. It offers centralized management, and users can push the agents through one management machine. Other products require you to pay to have a separate premium for managing the endpoints with a central console, or it is a standalone product. With this one in the cloud, the cloud-based console comes as part of the suite.

They have different packages. At the moment, we have an implementation for Endpoint Protection and Systems Management.

The remote control we achieve is the most useful aspect. In the systems management component, which is a separate license, there's this remote control feature, and you have something called privacy mode, where you can remote to a certain user system. The user can approve it or reject the request, and every action is audited. 

It offers an easy initial setup. 

The solution is stable. 

We can scale the solution.

The pricing is decent. 

What needs improvement?

I'm still learning the product, so it is difficult to see what is lacking. At the moment, it suits our needs.  

They could have more reports. I'm not sure if they are already there. Currently, I'm on the console, and I don't see specific reports I could generate. For example, reporting related to the history of events that happened on a system, like a flashback report.

It could apply some sort of artificial intelligence based on the industry background as to what is a critical, medium, or low alert.

Technical support could be better. 

For how long have I used the solution?

I've used the solution for around a year. 

What do I think about the stability of the solution?

The solution has been stable. There are no blue screens or hanging. It is reliable and works well.

Even the reporting shows that it's actually detecting malware and viruses or attacks. Anything of that sort, you will have visibility on. It's quite good, actually. I'd rate it eight out of ten. 

What do I think about the scalability of the solution?

We have three clients we have done deployments for.

It can scale. 

It's all license based, so you can easily scale it up.

I'd rate the ability to scale eight out of ten. 

How are customer service and support?

I've dealt with support in the past. Maybe it did not meet up as much as the marketing. Maybe there's room for improvement there. We are working with a distributor in this region. There's a channel partnership here, and you have to go through the distributor all the time. The support experience is not good.

It would be a good idea if the vendor shared more information with the integrators since integrators act as support to customers. They need to be easier to reach or they have to get better at disseminating information. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We were using ESET, and they charged extra for cloud protection, which I don't like. In contrast, that is already there in this.

How was the initial setup?

The setup process is very simple and straightforward. 

As long as you have a common admin user across the computers in your network, it goes ahead and discovers everything, and you can assign one of the systems as a management system, and you can push the agent to all the systems. You don't have to go to each and every system to deploy the agent; that's really a pain. 

The console is managed from the cloud. It's deployed on the endpoint, which is the laptop of the user.

I'd rate the ease of deployment eight out of ten. 

What about the implementation team?

We are system integrators and can easily set up the solution ourselves. 

What's my experience with pricing, setup cost, and licensing?

The pricing is quite competitive. I'd rate the cost eight out of ten in terms of affordability. 

What other advice do I have?

We're integrators and resellers. 

The solution does its job pretty well. We're in a region where there are a lot of ransomware attacks, and so far, we haven't had to deal with anything like that. 

I'd rate the solution eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator / Reseller
PeerSpot user
Buyer's Guide
Panda Adaptive Defense 360
April 2024
Learn what your peers think about Panda Adaptive Defense 360. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,857 professionals have used our research since 2012.
CTO at Gandalf
Real User
Top 20
It's a stable solution for sandboxing and GDPR compliance that's easy to use
Pros and Cons
  • "Adaptive Defense is pretty easy to use, and Panda support is excellent."
  • "Their MacOS support isn't that good."

What is our primary use case?

We use Adaptive Defense for sandboxing, GDPR compliance, and antivirus. We also use it to inventory software and services on our computers. Our company has around 90 licenses. Everyone in the company uses it.

What is most valuable?

Adaptive Defense is pretty easy to use, and Panda support is excellent. 

What needs improvement?

Their MacOS support isn't that good.

For how long have I used the solution?

We've used Adaptive Defense for around 10 years.

What do I think about the stability of the solution?

I rate Adaptive Defense 10 out of 10 for stability. There are some minor problems when we update Windows to a new version, but it's pretty stable overall. 

What do I think about the scalability of the solution?

I rate Adaptive Defense 10 out of 10 for scalability. 

How are customer service and support?

I rate Panda support nine out of 10. It used to be a 10, but support is a little more difficult since they were bought by WatchGuard because they're a bigger company. 

How was the initial setup?

I rate Panda Security Adaptive Defense 10 out of 10 for ease of setup. It's very straightforward. Deploying the solution on each new computer and server takes about 10 minutes. One person is enough to deploy it. 

What about the implementation team?

You have to do some configuration, and Panda helped us with that. They dispatched some people on site, so it wasn't a problem at all.

What's my experience with pricing, setup cost, and licensing?

I rate Adaptive Defense five out of 10 for affordability. It's average. There aren't any additional costs, but the product is divided into a few different modules. We have licenses for the full suite of products. 

Which other solutions did I evaluate?

We used others before Panda, and also evaluated some other stuff, but we haven't found anything better so far.

What other advice do I have?

I rate Panda Security Adaptive Defense nine out of 10. There's always room for improvement.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Information Technology Support Specialist at a financial services firm with 51-200 employees
Real User
Top 10
Good performance, an easy setup and reasonably priced
Pros and Cons
  • "It is stable, and the performance is good."
  • "t would help if it would monitor the network better."

What is our primary use case?

We're primarily using the solution for security purposes. It is for software and malware blocking, URL blocking, and executables. We use it to monitor PCs to check for threats and updates, et cetera. It helps with endpoint protection.

What is most valuable?

The solution makes it easy to unblock software. 

I like the way they show inventory and the serial number of devices. 

The initial setup is very straightforward.

It is stable, and the performance is good.

It is scalable.

The cost is not too high. 

What needs improvement?

It would help if it would monitor the network better and offer email protection for better monitoring. 

For how long have I used the solution?

I've used the solution for one and a half years. 

What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. It's very trustworthy. The performance is quite good. It's updated well. 

It is easy to give access to people who need to see the admin panel from their PC.

I'd rate the stability eight out of ten.

What do I think about the scalability of the solution?

It is scalable. You can make groups or divide the company departments and add specific rules to each. It's simple.

We have about 100 users at this time. At this time, we do not have plans to increase usage. 

How are customer service and support?

We've never used technical support. 

How was the initial setup?

It is easy to set up the solution. It's not overly complex. 

It took maybe a week to deploy it to the whole company.

We were able to deploy it through email or the Active Directory. It can also be installed manually. The setup is flexible. 

You only need one or two people to deploy and maintain the solution. We have engineers that can handle these tasks. 

What about the implementation team?

We handled the setup in-house. We did not need any outside assistance. 

What was our ROI?

I have not evaluated the ROI. However, it is worth to cost of the product.

What's my experience with pricing, setup cost, and licensing?

You do need to pay for a license to use the solution. However, I do not know the exact cost. My understanding is it is not expensive. 

Which other solutions did I evaluate?

I did not previously evaluate other options. 

What other advice do I have?

We're using the latest version of the solution. 

There may be better solutions; however, for now, we use this.

I'd advise new users to first know the rules they wish to implement before doing the full deployment.

I would rate the solution eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director at a tech services company with 11-50 employees
Reseller
Easy to manage with a full feature set and a relatively simple setup
Pros and Cons
  • "I've found it's got excellent web protection."
  • "We do get the odd false positive when we're trying to install the software."

What is most valuable?

It's quite easy to manage, which is a good thing. I've found it's got excellent web protection. It just adds a little bit more to the product, including antivirus, application, and white-listing, which is good.

It seems to be faring quite well.

It's pretty simple to set up.

So far, the solution has been stable enough. It does the job. 

The product can scale. 

It's got a pretty full feature set.

What needs improvement?

We do get the odd false positive when we're trying to install the software. They take a bit of time and a bit of input, which they shouldn't need to do.

We've had some issues with the setup; however, other than that, it works well. 

Nothing that really appears to be outstanding needs to be addressed.

We'd always enjoy it if they lowered the price. 

For how long have I used the solution?

I've been using the solution for about eight months. 

What do I think about the stability of the solution?

The solution has been stable and reliable so far. There aren't bugs and glitches. Aside from some issues with a few false positives, it's great. I'd give it a rating of nine out of ten for stability. 

What do I think about the scalability of the solution?

The solution can scale. It's just web-based, cloud-based, which makes it easy.  You can scale up to any site anywhere, anytime. 

 We have maybe ten people using the product right now. 

How are customer service and support?

We've dealt with support and they've been good overall. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We've used Trend Micro. 

They're both very, very good. I wouldn't put one above the other. 

Both of them are very, very stable products. The only thing with Trend is we get fewer false positives with Trend, which is good value. That said, the reporting is actually better for Panda.

How was the initial setup?

The initial setup is pretty easy. It's the only thing that's not working as well as it should be.

What's my experience with pricing, setup cost, and licensing?

The pricing is good. It's around the same as Trend Micro. 

Which other solutions did I evaluate?

We're looking at Webroot.

What other advice do I have?

We do resell the product.

We are using the latest version of the solution. 

I'd rate the solution eight out of ten overall. We're pretty happy with it. 

I would recommend the solution to others.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Mauro Ferreira - PeerSpot reviewer
Director of Information Technology at MFAL LDA
Real User
Top 5
A scalable solution that provides device control feature
Pros and Cons
  • "The most valuable feature of the solution is its device control."
  • "Panda Security Adaptive Defense’s stability could be improved."

What is our primary use case?

We can replace one appliance solution with Panda Security Adaptive Defense.

What is most valuable?

The most valuable feature of the solution is its device control.

What needs improvement?

Panda Security Adaptive Defense’s stability could be improved.

For how long have I used the solution?

I have been using Panda Security Adaptive Defense for one year.

What do I think about the stability of the solution?

Panda Security Adaptive Defense is a stable solution. I rate the solution a nine out of ten for stability.

What do I think about the scalability of the solution?

I rate Panda Security Adaptive Defense ten out of ten for scalability.

How was the initial setup?

The initial setup of Panda Security Adaptive Defense is not complex. It's very easy.

What about the implementation team?

The solution's deployment time depends on the dimension of the client and the number of licenses the customer wants to have. For example, it takes less than one hour to deploy ten licenses.

What's my experience with pricing, setup cost, and licensing?

Customers need to pay monthly licensing costs for Panda Security Adaptive Defense, which is not expensive.

What other advice do I have?

Panda Security Adaptive Defense is deployed on the cloud. I would recommend the solution to other users.

Overall, I rate Panda Security Adaptive Defense nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Freelancer at ITware
Reseller
Top 20
Provides a great interface with good technical support
Pros and Cons
  • "The interface is great."
  • "The implementation was difficult."

What is our primary use case?

We are very satisfied with the product. It's a very good product.

How has it helped my organization?

The interface is great.

What needs improvement?

There could be improvements to the PC policy. For example, they could improve policies related to the software to disable, folders and files and patch updates for Windows workstations and machines.

For how long have I used the solution?

We have been using this solution for five years, primarily with our customers. We are using version Fusion 360, and it is deployed on-premises.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution. We have 70 customers with five PCs per customer.

How are customer service and support?

The technical support is very good.

How was the initial setup?

The implementation was difficult. When installing Panda Security Adaptive Defense on a customer's PC, it must download the agent and then run agent files to set up the product.

What's my experience with pricing, setup cost, and licensing?

The price is very reasonable and does not cost a lot. It is €30 per PC per year.

What other advice do I have?

I rate this solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Information Technology Support Specialist at a financial services firm with 51-200 employees
Real User
Top 10
Useful hardware information, light on resources, but more features needed
Pros and Cons
  • "The most valuable features of Panda Security Adaptive Defense are the useful hardware information it provides, light on resources, controllable from the console, remote scan functionality, and the blocking of a lot of URL malware."
  • "Panda Security Adaptive Defense can improve by including the intrusion and prevention system not only on their most expensive platform. Additionally, it blocks software that is legitimate from users. They complain and then we have to manually unblock the software, by hash, or we receive a message. Some of the prevention features are not available and this might cause us to need a separate firewall or something to protect the company."

What is our primary use case?

We use Panda Security Adaptive Defense for antivirus.

What is most valuable?

The most valuable features of Panda Security Adaptive Defense are the useful hardware information it provides, light on resources, controllable from the console, remote scan functionality, and the blocking of a lot of URL malware.

What needs improvement?

Panda Security Adaptive Defense can improve by including the intrusion and prevention system not only on their most expensive platform. Additionally, it blocks software that is legitimate from users. They complain and then we have to manually unblock the software, by hash, or we receive a message. Some of the prevention features are not available and this might cause us to need a separate firewall or something to protect the company.

The reports from Panda Security Adaptive Defense could improve, they are very basic and not user-friendly.

For how long have I used the solution?

I have been using Panda Security Adaptive Defense for approximately six months.

What do I think about the stability of the solution?

Panda Security Adaptive Defense is stable.

What do I think about the scalability of the solution?

The scalability of Panda Security Adaptive Defense can be complicated. You can group departments or people by their needs, but I'm not very happy with this grouping, they are difficult to apply. For example, applying a policy to allow some software to be used by this group and by another group, it's a little more complicated to achieve.

We have approximately 80 people in my company using this solution.

How are customer service and support?

We had an issue once where a PC didn't allow us to install the software. There was some conflict with the other antivirus that was set by default on the PC and it was not obvious it was running. That's why we couldn't install the antivirus.

I rate the support from Panda Security Adaptive Defense a three out of five.

Which solution did I use previously and why did I switch?

We previously use Symantec Endpoint Protection but we needed more resources for it to run.

How was the initial setup?

The initial setup of Panda Security Adaptive Defense is easy.

What's my experience with pricing, setup cost, and licensing?

There is a license needed to use this solution and it is approximately $30 annually.

What other advice do I have?

I would recommend this solution to others, they should try it out for the 30-day trial. If they are happy then they can purchase it later.

I rate Panda Security Adaptive Defense a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Panda Adaptive Defense 360 Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Panda Adaptive Defense 360 Report and get advice and tips from experienced pros sharing their opinions.