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Senior Functional Consultant at International Turnkey Systems - ITS
Consultant
Top 5Leaderboard
An easy initial setup, good pricing and very stable
Pros and Cons
  • "The solution offers very good integration capabilities."
  • "There should be some kind of enhancement that can be done on the admin side of certain sites where we can assign the roles and responsibilities. We should be able to control who is using the tool and how."

What is our primary use case?

We use the solution as a tool to do the deployment for the reports.

While we deal mostly with banks, who do not need complex analytics (their reports are largely static). It's useful for telecoms or other sectors that need to monitor daily trends. However, once designed, the banks can use the same report on a daily basis to see their somewhat static results quite easily.

What is most valuable?

We really like this product. Whenever we have customers, no matter where they are in the world, we suggest this app and we implement SAP for them.

The solution offers very good integration capabilities.

It's a quality product.

After working with the tool for so many years, I can say that overall their services are a really good deal. They continue to enhance their services regularly and are always improving their offering.

The tools that are provided are some of the best on the market and the pricing is really great.

What needs improvement?

In terms of data integration or other tools, we have a road map and we send out requests for enhancements through our marketing team who is involved in the process.

There should be some kind of enhancement that can be done on the admin side of certain sites where we can assign the roles and responsibilities. We should be able to control who is using the tool and how.

For how long have I used the solution?

We have used the solution for ten to 12 years. I myself started with SAP in 2006.

What do I think about the stability of the solution?

The stability of the solution is excellent. There aren't bugs or glitches that I have seen. The system doesn't crash. Organizations can rely on its performance.

What do I think about the scalability of the solution?

The scalability of the solution is very good. If an organization needs to expand it further after implementation, they shouldn't have any issues. 

How are customer service and technical support?

We've never had to contact technical support. We have our own team in-house. If there are queries, we tend to resolve them ourselves or use SAP's portal.

We've never really faced any difficulty that would require us to involve SAP directly.

Initially, we did have a few issues around Arabic localization and Arabic values, but once we resolved it, we didn't find many other issues. Most of the reports, the layouts, the data headers, etc. are now in Arabic and it's no problem. 

How was the initial setup?

For myself, I find the initial setup quite simple. However, I have many years under my belt working directly with the product. Someone with beginner-level knowledge might find it a bit challenging. In general, however, it's easy, not difficult.

The length of deployment depends on the organization and requirements. It does take a few days, but some projects are longer than others. It really depends on the client's needs. Each situation is unique.

What's my experience with pricing, setup cost, and licensing?

We're a technical team, so we aren't directly involved in the prices or cost of the solution. Our marketing department handles the details and negotiates prices with SAP. They try to get reductions to lower pricing in the contracts. I have no idea what the exact amount is our company pays on a monthly or yearly basis.

Which other solutions did I evaluate?

Currently, I am doing some research into an Oracle solution that a client is asking about. While we focus on SAP, they are interested in this Oracle tool. I've been doing some analysis into it to compare the two solutions in case the bank decides that they do indeed want to migrate from SAP to Oracle. 

What other advice do I have?

We are already an SAP gold partner. We have a significant level of partnership with SAP. We also used to do the reports for SAP. This is the only tool that we suggest to our clients and we do the implementation for banks in the Middle East. Nearly all customers have the same tool that we use. We are one of the leading banking software providers in the region.

We do not work with the cloud. We do local installations only. We don't use anything on the cloud because banks normally have policies in place where they cannot share with the cloud for security and risk aversion reasons. 

It is one of the nicest tools on the market and people really should use it.

As compared to the other tools it is easier to implement and easier to understand. It's very efficient especially if you are looking at performance and stability. 

I'd rate the solution nine out of ten. I'd give it perfect marks, but there is always room for some more enhancements.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Practice Manager (Digital Solutions) at a computer software company with 201-500 employees
MSP
Top 10Leaderboard
Data management platform that is cost effective and easily implements data from multiple sources
Pros and Cons
  • "The features that I find to be the most valuable are the extensibility, the integration, and the ease of integration with multiple platforms."
  • "I would say that some of the support elements need improvement."

What is our primary use case?

Our use cases vary, but mainly we are using it for implementing a master data management platform. We get data from multiple sources and create a golden ticket record that can be used for ingesting the data from that single source to any of the platforms. 

What is most valuable?

The features that I find to be the most valuable are the extensibility, the integration, and the ease of integration with multiple platforms. The integration is one of the great features,  which is mainly what we use it for.

What needs improvement?

I would say that some of the support elements need improvement. It is built on open-source technology and they provide platinum support, but they need improvement. We have a large customer base and they need more customized support from them.

I would like to see more advancements with certain big data technology that they have that hasn't been added to the platform. It's something that they could add in the future.

For how long have I used the solution?

We have been using this solution for two years.

What do I think about the stability of the solution?

It's a stable platform. We process large volumes of data and have not experienced any challenges.

What do I think about the scalability of the solution?

We have not had any challenges, so I would say that it's a scalable solution.

One of our clients has ten developers. The licensing is based on developers and ten is a large number to have. It's a sizable project.

It's being used on a daily basis by a global client. They don't have data stewards that are available across different countries on the globe for this organization. They access it with the master record that has been created.

They currently have ten developers but plan to increase up to 25 users in the future.

How was the initial setup?

We have team members who have worked on the deployment. From their experience and the feedback that I have received, it is very easy to deploy and to manage this solution.

It takes approximately four weeks to deploy Talend itself, but there are some use cases that are very long and take some time. 

The average project for us is approximately three to four months because we build the integrations, cleanse the data, and many other things that are required once the platform is set up.

The initial setup takes four weeks. It is straight forward and there is not a lot of complexity.

What's my experience with pricing, setup cost, and licensing?

It's very cost-effective in terms of licensing and implementation.

It's a subscription-based platform, we renew it every year.

There are different packages that are Data Integration, Data Management, and Data Fabric. The Data Fabric is the highest package and they sell it based on the number of end-users/developers.

There are not really additional fees, but we have to be mindful of the add ons, which are not part of the standard package. They have a standard package with some inclusions, but there are normally add ons that would have to be purchased. Customers need to be mindful of that and share the requirements before getting the licensing for their project.

Which other solutions did I evaluate?

We also evaluated Oracle. Oracle was more of a closed platform that was good for technologies, but we wanted something that is more extensible and supports the technologies for integration.

Talend is partly open-source and cost-wise, it is quite optimized compared to Oracle.

What other advice do I have?

It's a great technology.

Be careful of the add ons and there are different packages. Most customers are fine with starting off with Data Management, but there are add ons. I would suggest sharing the requirements or the scope with Talend so that they have an understanding of the work features that are required to grow with the right brand of data fabric for data management. 

It's one of the leading platforms. It has customers who are looking for a good and cost-effective data integration platform, that can connect with multiple technologies. 

It has data integration and data management capabilities, which is why many customers use Talend, but there are some elements with the support that they need to look at.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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