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USM Anywhere vs VMware Carbon Black Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
USM Anywhere enhances security, saves time and resources, reduces staffing needs, and meets compliance, offering financial and time benefits.
Sentiment score
5.2
VMware Carbon Black Cloud offers cost savings, improved security, centralized protection, better efficiency, and quick ROI with automation features.
Customers see ROI as they save on staff and other resources.
Co-Founder/Director at Bangkok MSP Company Limited
 

Customer Service

Sentiment score
8.0
USM Anywhere's customer service is generally praised for responsiveness but experiences occasional delays and inconsistent support information.
Sentiment score
6.2
VMware Carbon Black Cloud's support is effective but could improve regionally, with mixed customer satisfaction and costly services.
 

Scalability Issues

Sentiment score
7.5
USM Anywhere is scalable for small to medium businesses, but enterprise-scale deployments face data volume and speed challenges.
Sentiment score
7.1
VMware Carbon Black Cloud is praised for its scalability and effectiveness in large environments, with minor integration suggestions.
USM Anywhere faces scalability issues because of a 60 TB limit.
Co-Founder/Director at Bangkok MSP Company Limited
 

Stability Issues

Sentiment score
7.2
USM Anywhere receives mixed stability reviews, with some users praising its reliability and others reporting issues during updates or large data handling.
Sentiment score
7.0
VMware Carbon Black Cloud is stable, with minor issues, resolves bugs quickly, but needs better support and availability for large deployments.
 

Room For Improvement

USM Anywhere needs improved performance, user interface, integration, and support, with better updates and less disruptive software changes.
VMware Carbon Black Cloud struggles with intelligence, usability, performance issues, inadequate support, and high costs, affecting its efficiency.
There are scalability issues due to a 60 TB limit, which restricts its use for large customers like banks.
Co-Founder/Director at Bangkok MSP Company Limited
I recall we couldn't upgrade because the sensor was not compatible, and the latest VMware Carbon Black Cloud version was not compatible with the latest Red Hat version.
Sec consultant at a tech services company with 5,001-10,000 employees
 

Setup Cost

USM Anywhere offers scalable, affordable SIEM solutions ideal for SMBs, recommended for budget-conscious enterprises over costly competitors.
VMware Carbon Black Cloud offers varied pricing experiences, but users often secure competitive rates through resellers with few surprises.
The pricing is amazing and really cheap.
Co-Founder/Director at Bangkok MSP Company Limited
 

Valuable Features

USM Anywhere offers event correlation, vulnerability scanning, and centralized logging with customizable, user-friendly security monitoring for small teams.
VMware Carbon Black Cloud provides endpoint isolation, threat detection, and real-time protection with minimal disruption and efficient threat management.
The 365-day block query is a major feature.
Co-Founder/Director at Bangkok MSP Company Limited
 

Categories and Ranking

USM Anywhere
Ranking in Endpoint Detection and Response (EDR)
49th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
115
Ranking in other categories
Log Management (40th), Security Information and Event Management (SIEM) (32nd), Compliance Management (15th)
VMware Carbon Black Cloud
Ranking in Endpoint Detection and Response (EDR)
53rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
19
Ranking in other categories
Security Incident Response (9th)
 

Mindshare comparison

As of January 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of USM Anywhere is 0.5%, up from 0.3% compared to the previous year. The mindshare of VMware Carbon Black Cloud is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
USM Anywhere0.5%
VMware Carbon Black Cloud0.4%
Other99.1%
Endpoint Detection and Response (EDR)
 

Featured Reviews

Kris Nawani - PeerSpot reviewer
Co-Founder/Director at Bangkok MSP Company Limited
Offers complete coverage without the need to install additional software
USM Anywhere is used for threat detection and investigation. It provides a solution with built-in threat intelligence and various other investigation tools The solution offers complete coverage without the need to install additional software, as it is maintained by the vendor. It helps in saving…
reviewer2771742 - PeerSpot reviewer
Sec consultant at a tech services company with 5,001-10,000 employees
Has supported consistent deployment across departments but needs better OS compatibility and detection performance
I am not really looking for a new solution, actually, I was preparing for an interview and wanted to have a comparison between both tools. I have not worked with any of these products before, but we had a training demonstration yesterday with Dynatrace, and I have investigated the Wiz solution better. In terms of experience, it will be my first time with CDR. I am working with something for EDR, specifically, we have an EDR, it's VMware Carbon Black Cloud. They have a hybrid environment, both on-prem and cloud. I would usually recommend this product for big companies, because it's not cheap, so only big companies would I expect to pay for that. The review rating for VMware Carbon Black Cloud is 6 out of 10.
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Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
881,114 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Comms Service Provider
10%
Performing Arts
7%
Educational Organization
7%
Financial Services Firm
11%
Real Estate/Law Firm
9%
University
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise29
Large Enterprise25
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise8
 

Questions from the Community

What do you like most about AT&T AlienVault USM?
The most valuable feature of the solution is the ease of deployment that it provides to users. The integrations that the product has with third-party applications are useful.
What needs improvement with AT&T AlienVault USM?
There are scalability issues due to a 60 TB limit, which restricts its use for large customers like banks. It is also limited when used with bigger products and has complex password requirements.
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What needs improvement with Carbon Black CB Response?
I see room for improvement as I remember some problems on compatibility with some operating systems; I recall we couldn't upgrade because the sensor was not compatible, and the latest VMware Carbon...
 

Also Known As

AT&T AlienVault USM, AlienVault, AlienVault USM, Alienvault Cybersecurity
Carbon Black CB Response
 

Overview

 

Sample Customers

Abel & Cole, Bank of Ireland, Bluegrass Cellular, CareerBuilder, Claire's, Hays Medical Center, Hope International, McCurrach, McKinsey & Company, Party Delights, Pepco Holdings, Richland School District, Ricoh, SaveMart, Shake Shack, Steelcase, TaxAct, Taylor Morrison, Vonage and Zoom
ALLETE belk
Find out what your peers are saying about USM Anywhere vs. VMware Carbon Black Cloud and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.