Trellix Active Response vs Zscaler Client Connector comparison

Trellix and Zscaler are both solutions in the Endpoint Detection and Response (EDR) category. Trellix is ranked #47 with an average rating of 8.0, while Zscaler is ranked #51 with an average rating of 8.0. Trellix holds a 0.3% mindshare in EDR, compared to Zscaler’s 0.3% mindshare. Additionally, 50% of Trellix users are willing to recommend the solution, compared to 100% of Zscaler users who would recommend it.

Trellix Active Response

Read 5 Trellix Active Response reviews

408 Views
400 Comparison Views

50% willing to recommend

Zscaler Client Connector

Read 3 Zscaler Client Connector reviews

335 Views
328 Comparison Views

100% willing to recommend

Trellix Active Response

Zscaler Client Connector

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 27, 2025

Trellix Active Response and Zscaler Client Connector are two competing solutions in the cybersecurity category. Trellix seems to have the upper hand in pricing and support, while Zscaler offers comprehensive features, providing substantial value.

Features: Trellix Active Response is notable for robust threat detection capabilities, strong integration options with existing security frameworks, and enhanced data protection measures. Zscaler Client Connector provides advanced cloud security features, seamless access to applications, and user-friendly scalability, focusing on a cloud-centric approach.

Ease of Deployment and Customer Service: Trellix Active Response offers straightforward deployment procedures and responsive traditional customer support. Zscaler Client Connector has a streamlined cloud-native deployment process with direct support characterized by faster response times, making it significantly simpler for cloud-first environments.

Pricing and ROI: Trellix Active Response has a more accessible pricing structure, offering solid ROI through efficient security management and lower initial setup costs. Zscaler Client Connector involves higher upfront investment but provides compelling ROI by reducing ongoing operational costs and addressing extensive security needs, highlighting a contrast in initial expenses versus long-term benefits.

To learn more, read our detailed Trellix Active Response vs. Zscaler Client Connector Report (Updated: September 2025).

Buyer's Guide

Trellix Active Response vs. Zscaler Client Connector

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Trellix Active Response

Ranking in Endpoint Detection and Response (EDR)

47th

Average Rating

7.0

Reviews Sentiment

5.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Zscaler Client Connector

Ranking in Endpoint Detection and Response (EDR)

51st

Average Rating

8.0

Reviews Sentiment

5.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Trellix Active Response is 0.3%, up from 0.2% compared to the previous year. The mindshare of Zscaler Client Connector is 0.3%. It is calculated based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR) Market Share Distribution
Product	Market Share (%)
Trellix Active Response	0.3%
Zscaler Client Connector	0.3%
Other	99.4%

Endpoint Detection and Response (EDR)

Featured Reviews

Abdullah Al Hadi

Information Security Engineer at Nhq Distribution Ltd

Offers comprehensive incident visualization and quick response capabilities but requires clearer dashboard interface

I am an Information Security Engineer at NHQ Distribution Limited and a partner of Trellix. I work with different products in Trellix, including Trellix EDR, SDR, and MDR. Trellix Active Response is the EDR solution from Trellix that has moved from an on-premise solution to a cloud solution. The Trellix MDR solution is helpful for SOC analysis and is integrated with Trellix EDR and SDR capabilities, providing full visibility of threat detection and hunting and detection response correlating with other solutions like endpoint security and encryption. On a scale of one to ten, I rate Trellix Active Response an eight.

Read full review

Carlos Snel

Director at Aquila ICT Solutions

Allows our IT department to easily analyze any connection issues

There is room for improvement regarding the price of Zscaler Client Connector, as it is one of the most expensive solutions available. Additionally, more data centers are required globally to reduce latency, especially in areas like South America and Africa, though this does not directly relate to the Client Connector.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's a little lighter compared to the older version, which was mostly signature-based."

"The alerts provided by Trellix Active Response are its most valuable feature."

"The solution is scalable."

"We are hoping to automate detection and response and take advantage of user behavior analytics, given that we are working from home. About half of our workers are still remote, so Active Response gives us that visibility and lets us automate a number of those events."

"Zscaler Client Connector is quite scalable, and I would rate its scalability as nine or ten out of ten."

"The best features of Zscaler Client Connector are that it gives the client a much more transparent experience, as they don't have to worry about connecting to a VPN."

"I'd rate the solution nine out of ten."

"The solution operates in the background seamlessly without the user noticing."

Cons

"I would rate technical support from Trellix Active Response as a seven because sometimes we face difficulties finding engineers quickly, leading to customer frustration."

"The only area for improvement is regarding operational technology devices, specifically the engineering automation systems."

"While the product is good, we are currently facing support issues."

"There are some components on the cloud that should also reside in the on-prem deployment models but don't."

"I also expected Active Response 's user interface to be much more analytical."

"The stability of Zscaler Client Connector needs improvement, as it often disconnects and reconnects."

"There is a hard learning curve for Zscaler Client Connector; their support isn't the greatest all the time."

"There is room for improvement regarding the price of Zscaler Client Connector, as it is one of the most expensive solutions available."

Pricing and Cost Advice

"Our costs were somewhere around $600K in Trinidad dollars, which might be about $100K US. We have the ETP plus the EDR. Our recent renewal was 1800 licenses as opposed to the full amount. Our transaction cost was about $600K Trinidad dollars, which is somewhere around $90-100K US."

Information not available

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Questions from the Community

What is your experience regarding pricing and costs for McAfee Active Response?

Based on our evaluations, Trellix Active Response's pricing was the most feasible from a cost perspective. I rate the pricing between a six and an eight. It is justified.

See all answers

What needs improvement with McAfee Active Response?

For Trellix Active Response, there is room for improvement in the platform area and security area to make the dashboard visibility clearer and easier for customers to monitor malicious activities o...

See all answers

What is your primary use case for McAfee Active Response?

The typical use case for Trellix Active Response is to provide quick incident response, as the product collects and correlates logs with the ePO dashboard, allowing customers to get visibility of t...

See all answers

What is your experience regarding pricing and costs for Zscaler Client Connector?

Zscaler Client Connector is notably costly, with pricing rated at five out of ten in terms of affordability, reflecting the premium pricing of the solution.

See all answers

What needs improvement with Zscaler Client Connector?

The stability of Zscaler Client Connector needs improvement, as it often disconnects and reconnects. An enhancement to increase stability would be beneficial.

See all answers

What is your primary use case for Zscaler Client Connector?

I use Zscaler Client Connector ( /products/zscaler-client-connector-reviews ) when working from home to access my work applications. It allows me to connect to the VPN, enabling access to internal ...

See all answers

Comparisons

Trellix Endpoint Security Platform vs Trellix Active Response

Compared 55% of the time

Trellix Endpoint Detection and Response (EDR) vs Trellix Active Response

Compared 45% of the time

More Trellix Active Response Competitors

Microsoft Defender for Endpoint vs Zscaler Client Connector

Compared 44% of the time

Tanium vs Zscaler Client Connector

Compared 27% of the time

Trellix Endpoint Security Platform vs Zscaler Client Connector

Compared 16% of the time

Huntress Managed EDR vs Zscaler Client Connector

Compared 13% of the time

More Zscaler Client Connector Competitors

Product Reports

Buyer's Guide

Endpoint Detection and Response (EDR)

January 2025

Download Trellix Active Response product report

Buyer's Guide

Endpoint Detection and Response (EDR)

January 2025

Download Zscaler Client Connector product report

Also Known As

McAfee Active Response

No data available

Overview

Continuous Visibility into Your Endpoints:
Capture and monitor events, files, host flows, process objects, context, and system state changes that may be indicators of attack or dormant attack components.

Identify and Remediate Breaches Faster:
Access tools you need to quickly correct security issues. Send intelligence to analytics, operations, and forensic teams.

Target Critical Threats:
Get preconfigured and customizable actions when triggered, so you can target and eliminate threats.

Trellix

Zscaler Client Connector streamlines secure remote access by addressing security needs with scalable solutions, improving network performance. It is crucial for businesses seeking comprehensive network protection and seamless connectivity.

Zscaler Client Connector provides secure remote access enhancements by integrating security capabilities within a unified platform. This ensures that users remain protected while accessing applications or data from any location. The deployment of Zscaler Client Connector enables organizations to efficiently manage remote workforce security, enhance network visibility, and reduce latency issues. By refining user access controls, businesses can minimize risks and safeguard sensitive information without compromising performance.

What are the most important features of Zscaler Client Connector?

Seamless Integration: Simplifies the integration with existing IT infrastructure for quick deployment.
Cloud Scalability: Offers scalable solutions to accommodate growing network demands.
Real-time Visibility: Provides detailed insights into network traffic and user activity.
Advanced Threat Protection: Blocks malware and unauthorized access attempts.

What benefits or ROI should users consider?

Improved Security: Enhanced protection reduces the risk of data breaches.
Cost Efficiency: Lowers operational costs by reducing reliance on traditional infrastructure.
Performance Optimization: Streamlines connectivity to boost productivity.
User Satisfaction: Simplifies remote access, enhancing user experience.

In industries such as finance and healthcare, integrating Zscaler Client Connector ensures compliance with stringent data protection standards while maintaining operational efficiency. The scalable design allows businesses to adapt to varying demands, providing a robust security framework suitable for dynamic environments.

Zscaler

Sample Customers

Liquor Control Board of Ontario

Information Not Available

Buyer's Guide

Trellix Active Response vs. Zscaler Client Connector

September 2025

Free Report: Trellix Active Response vs. Zscaler Client Connector

Find out what your peers are saying about Trellix Active Response vs. Zscaler Client Connector and other solutions. Updated: September 2025.

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