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THREADS vs Ushur ServiceNow comparison

THREADS and Ushur are both solutions in the Customer Communications Management (CCM) category. THREADS is ranked #26, while Ushur is ranked #24. THREADS holds a 0.0% mindshare in CCM, compared to Ushur’s 0.3% mindshare.
THREADS
  • 27 Views
  • 2 Comparison Views
Ushur ServiceNow
  • 38 Views
  • 11 Comparison Views

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

THREADS
Ranking in Customer Communications Management (CCM)
26th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Ushur ServiceNow
Ranking in Customer Communications Management (CCM)
24th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Customer Communications Management (CCM) category, the mindshare of THREADS is 0.0%, up from 0.0% compared to the previous year. The mindshare of Ushur ServiceNow is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Communications Management (CCM)
 

Comparisons

No data available
No data available
 

Overview

Threads empowers teams to easily share, discuss, and make decisions no matter where they are.

THREADS

Ushur for ServiceNow is for mobile, instant, real-time resolution on the ServiceNow platform over automated messaging. Ushur integrates with ServiceNow allowing customers to confirm resolution of their incident tickets, and to request feedback with Customer Satisfaction Score (CSS) & Net Promoter Score (NPS) over messaging. Customers can confirm resolutions without logging into ServiceNow

Ushur
 

Sample Customers

BUFFER, BREX, The Atlantic, Whisper, Bitwise, Aspire
Information Not Available
See our list of best Customer Communications Management (CCM) vendors.

We monitor all Customer Communications Management (CCM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.