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ThoughtSpot vs Tungsten Insight comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ThoughtSpot
Ranking in BI (Business Intelligence) Tools
13th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Data Visualization (8th), Embedded BI (5th)
Tungsten Insight
Ranking in BI (Business Intelligence) Tools
49th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
Process Mining (17th)
 

Mindshare comparison

As of June 2025, in the BI (Business Intelligence) Tools category, the mindshare of ThoughtSpot is 1.5%, up from 1.5% compared to the previous year. The mindshare of Tungsten Insight is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools
 

Featured Reviews

Sushma Polavarapu - PeerSpot reviewer
Creates user-friendly analysis environments for large datasets
The tool is user-friendly for the end users. It is primarily a search-based tool. Users do not need a technical background to work directly on the dataset. Its compatibility with most databases, including the latest from FlexMovely and Redshift, allows users to create joins and worksheets easily. ThoughtSpot is fast, even with one to ten terabytes of data.
reviewer2005506 - PeerSpot reviewer
Great reporting and customizations with good reliability
A lot of the improvement is not so much the product as it is how it's deployed; it's about mapping against what you need to improve your processes, whether it's the Kofax kind of shows in the IDP. You've got process orchestration, extraction and robotic process automation, process orchestration, and then mobile. Tracking what you need out of those, either all five together or one of those separated out, is usually what's more critical. They do add capabilities to the tool. However, from our perspective as a consulting organization, the real key is whether you are getting the data you need to improve your process or if your reporting is not providing you with the desired information you need to improve your processes. If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup was very straightforward."
"The tool is user-friendly for the end users."
"The scalability is good."
"ThoughtSpot takes the modifying of existing reports out of our hands."
"Stability is very important, and ThoughtSpot performs well."
"ThoughtSpot saves a significant amount of time compared to other tools and is very user-friendly."
"The self-service analytics capabilities are unrivaled, making it a top-notch solution."
"The tool is user-friendly for the end users."
"It provides the ability to design applications directly."
"You can easily customize reporting to pull the fields that interest you."
"The initial setup is straightforward."
 

Cons

"The visualization customization needs improvement."
"The customer service and support are not good. I stopped opening tickets due to insufficient and untimely responses."
"ThoughtSpot is a fairly new product, so some usability aspects aren't as mature as we'd like them to be. One example is their organizational methodology, like how objects are organized in their dashboards inside the product. They're all on a flat list, which works if you've got five or 10 dashboards. However, it's insufficient when you're a large enterprise with multiple groups looking at the same dashboards. It isn't organized well."
"A crucial feature we needed is missing, which involves restricting views of certain KPIs when users select conflicting parameters. We had to create a workaround, which impacted performance by loading pinboards slowly."
"The support team gets a six out of ten. They are not as proactive."
"In terms of features, I'd like to be able to pivot data - for example, going from rows to columns. It's not easy to do."
"Some areas for improvement include the pixel-perfect dashboards, which are not as refined as those in Tableau."
"I encountered limitations mainly around UI and dashboard configuration."
"The initial setup is complex and would be difficult to carry out without any training."
"It would be ideal if there were some standard forms that could be customized."
"If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing."
 

Pricing and Cost Advice

"I give the pricing a six out of ten."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
13%
Manufacturing Company
9%
Healthcare Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ThoughtSpot?
The pricing is on the higher end but reasonable for what ThoughtSpot offers.
What needs improvement with ThoughtSpot?
ThoughtSpot lacks an intermediate layer for data loading, unlike Qlik, which affects dashboard stability when the database has issues. The platform also has fewer formulas and functions compared to...
What is your primary use case for ThoughtSpot?
I am working for a telecommunication company where we use ThoughtSpot ( /products/thoughtspot-reviews ) to create monthly, weekly, and daily ad hoc reports for business needs. We work for both B2B ...
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Comparisons

No data available
 

Also Known As

No data available
Kofax Insight
 

Overview

 

Sample Customers

Primary Capital Mortgage, Sterling Backcheck, RichRelevance, Rambus, Batteries Plus Bulbs
Infosys,HMI, krungsri, Cegeka
Find out what your peers are saying about ThoughtSpot vs. Tungsten Insight and other solutions. Updated: June 2025.
857,162 professionals have used our research since 2012.