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ThoughtSpot vs Tungsten Insight comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ThoughtSpot
Ranking in BI (Business Intelligence) Tools
7th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
21
Ranking in other categories
Data Visualization (7th), Embedded BI (2nd)
Tungsten Insight
Ranking in BI (Business Intelligence) Tools
40th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
Process Mining (13th)
 

Mindshare comparison

As of September 2026, in the BI (Business Intelligence) Tools category, the mindshare of ThoughtSpot is 1.6%, up from 1.4% compared to the previous year. The mindshare of Tungsten Insight is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools Mindshare Distribution
ProductMindshare (%)
ThoughtSpot1.6%
Tungsten Insight0.6%
Other97.8%
BI (Business Intelligence) Tools
 

Featured Reviews

Purity Wairimu - PeerSpot reviewer
Financial Analyst at Nestlé
Self-service analytics has empowered teams and now drives faster data-driven decisions
I have an experience of four years using ThoughtSpot. ThoughtSpot is very easy to use. Even non-technical users find it very easy to use and user-friendly. Some of the best features ThoughtSpot offers are innovation, ease of use, and data analytics. Reporting development is also pretty easy, making complex formulas slightly easier. Additionally, dashboarding for non-technical people, easy search of data, ease of getting insights, AI-driven analytics, and the ability to easily build charts are highlights. ThoughtSpot also offers data connection with live data sources. ThoughtSpot's scalability is impressive; it can handle large data easily, and performance has been powerful and reliable. The AI-driven analytics capabilities in ThoughtSpot help to predict future outcomes and are very helpful in tracking data, and performance is great.
reviewer2005506 - PeerSpot reviewer
Major Account Manager at a computer software company with 51-200 employees
Great reporting and customizations with good reliability
A lot of the improvement is not so much the product as it is how it's deployed; it's about mapping against what you need to improve your processes, whether it's the Kofax kind of shows in the IDP. You've got process orchestration, extraction and robotic process automation, process orchestration, and then mobile. Tracking what you need out of those, either all five together or one of those separated out, is usually what's more critical. They do add capabilities to the tool. However, from our perspective as a consulting organization, the real key is whether you are getting the data you need to improve your process or if your reporting is not providing you with the desired information you need to improve your processes. If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to do ad hoc explorations of data has been most valuable."
"ThoughtSpot is much easier to work with and maintain than other BI solutions, and it significantly reduces costs related to manual labor."
"ThoughtSpot excels in being self-service oriented, allowing users who aren't developers to easily create their own reports and visualizations, making it very intuitive."
"Stability is very important, and ThoughtSpot performs well."
"The main core of ThoughtSpot is to create models, connect data pipelines, and create business models and dashboards on top of them."
"The best feature is usability from the customer and client perspective, and while Power BI requires a dedicated developer to create reports, ThoughtSpot is really easy to work with, connects seamlessly with other databases, and refreshes large datasets in just 10-15 seconds compared to Power BI's half-hour delay."
"The self-service analytics capabilities are unrivaled, making it a top-notch solution."
"The initial setup was very straightforward."
"You can easily customize reporting to pull the fields that interest you."
"The initial setup is straightforward."
"The designer and workspace tools in Kofax Insight are good, providing the ability to design applications directly and read various types of PDF images, handwritten files and cheques, transferring the data from these images into the database and making it accessible on mobile and computer devices."
"Based on my experience, it's been a very, very good product, a very powerful insight analytics or business KPI-type tool that provides a very good data-based review of intelligent document processing and allows clients to develop their own reliable, customized reports."
"It provides the ability to design applications directly."
"The solution is easy to manage, very easy to scan and archive documents, and after digitizing it is very easy to reach archived documents."
 

Cons

"The support team gets a six out of ten. They are not as proactive."
"ThoughtSpot could be improved in that the only part where ThoughtSpot is lacking compared to the more traditional players such as Tableau and Power BI is regarding the options with the visualizations and the customizations abilities for those visualizations."
"Currently, we notice a bug in ThoughtSpot when Spotter joins different data sets extracted from Snowflake or produced by SQL."
"I encountered limitations mainly around UI and dashboard configuration."
"The customer service and support are not good. I stopped opening tickets due to insufficient and untimely responses."
"The dashboards could give you more ability to fine tune the appearance. You get a great deal more control over how something looks in Power BI than you do in ThoughtSpot."
"ThoughtSpot is a fairly new product, so some usability aspects aren't as mature as we'd like them to be. One example is their organizational methodology, like how objects are organized in their dashboards inside the product. They're all on a flat list, which works if you've got five or 10 dashboards. However, it's insufficient when you're a large enterprise with multiple groups looking at the same dashboards. It isn't organized well."
"ThoughtSpot needs to improve because all visualization tools such as Power BI and other BI tools are also using AI to make dashboard creation more efficient."
"The reporting and internal integration systems could be improved by making them more user-friendly."
"The solution is not cheap. It is a bit pricey, and therefore more suited towards larger companies."
"If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing."
"The initial setup is complex and would be difficult to carry out without any training."
"It would be ideal if there were some standard forms that could be customized."
 

Pricing and Cost Advice

"I give the pricing a six out of ten."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
9%
Outsourcing Company
7%
Computer Software Company
7%
Construction Company
17%
Comms Service Provider
12%
Outsourcing Company
9%
Performing Arts
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise19
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ThoughtSpot?
My experience with pricing, setup cost, and licensing is that I was not part of the pricing discussions. One thing I can provide is that they are being very flexible with the limits, and they also ...
What needs improvement with ThoughtSpot?
ThoughtSpot could be improved in that the only part where ThoughtSpot is lacking compared to the more traditional players such as Tableau and Power BI is regarding the options with the visualizatio...
What is your primary use case for ThoughtSpot?
My main use case for ThoughtSpot is to provide self-service analytics capabilities for our company and the business stakeholders. As the manager of the data analytics team, we are managing ThoughtS...
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Also Known As

No data available
Kofax Insight
 

Overview

 

Sample Customers

Primary Capital Mortgage, Sterling Backcheck, RichRelevance, Rambus, Batteries Plus Bulbs
Infosys,HMI, krungsri, Cegeka
Find out what your peers are saying about ThoughtSpot vs. Tungsten Insight and other solutions. Updated: August 2026.
911,839 professionals have used our research since 2012.