TaskUs Customer Experience through MultiChannels & Services that includes:
- Customer Service - Organizations work hard to win customers, but in today's competitive, on-demand world, these businesses must work even harder to keep them. Consumer expectations for quality customer experience continue to rise with little room for error.
- Sales - One of the biggest drivers of growth stems from sales. To help clients' selling efforts remain focused by providing exceptional sales support from customer saves to proactive upselling and cross-selling.
- Technical Support - With the digital age and the rapid growth of revolutionary technology, the need for technical support has risen as well, offering four tiers of technical support that can handle even some of the most challenging assignments.
- Billing - When it comes to a business's finances, TaskUs understands the importance of accuracy when managing such sensitive information. Whether a company operates under a subscription-based or traditional e-commerce model, the solution support all steps of the billing process.
- Outbound Support - When it comes to support, most people think of handling inbound issues, but proactive, outbound support can be a great way to delight customers. Outbound customer support and outbound sales are just two ways in which we can help take your offering to the next level.
Teleperformance Contact Management Outsourcing Multichannel Solutions consist of Customer Care, Technical Support and Sales. Services provided includes:
- Delivers multilingual communications across a wide variety of channels, aided by automation.
- Manages and coordinates corrective action processes.
- Provides customers with top-notch support for installation, and service for numerous products (hardware, software and networking) and applications (operating systems, databases and programming environments).
- Offers rapid, effective support to customers for the installation, operation and troubleshooting of networks, as well as the configuration of firewalls and data distribution.
NLB Services is a technology, analytics and process optimization
company with a focused Indirect Tax Digital Transformation practice. NLB
Services has a team of tax technology experts to resolve challenges and
manage tax digital transformation in the Indirect Tax Life Cycle. The
Indirect Tax Life Cycle consists of initiate transaction, determine tax,
record, reconcile, and compliance. NLB Services offers Tax Automation
(Integration of ERP's with various tax software systems), Robotics
Process Automation, Analytics, IoT, Machine Learning, and Artificial
Intelligence to make the processes in Indirect Tax Life Cycle efficient
and effective.
NLB Services provides end-to-end delivery using the Waterfall and
Agile methodologies. Next Level Business Services’ biggest
differentiator is people, tools, and framework that brings time-to-value
and optimize cost to their clients.
