Symantec Endpoint Detection and Response vs Trend Micro XDR comparison

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Executive Summary

We performed a comparison between Symantec Endpoint Detection and Response and Trend Micro XDR based on real PeerSpot user reviews.

Find out what your peers are saying about CrowdStrike, Microsoft, SentinelOne and others in EDR (Endpoint Detection and Response).
To learn more, read our detailed EDR (Endpoint Detection and Response) Report (Updated: November 2022).
653,522 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great.""Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP.""Definitely, the best feature for Cisco Secure Endpoint is the integration with Talos. On the backend, Talos checks all the signatures, all the malware, and for any attacks going on around the world... Because Secure Endpoint has a connection to it, we get protected by it right then and there.""The biggest lesson that I have learned from using this product is that there is a lot more malware slipping through my email filters than I expected.""It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it.""I'm only using the AMP (advanced malware protection) which is protecting my file system from all the malicious things that might happen. It should protect all kinds of things that might happen on the servers, things that I cannot see.""appreciate the File Trajectory feature, as it's excellent for an analyst or mobile analyst. I can track everything that happens on our server from my PC or device. Integration with SecureX is a welcome feature because it connects Cisco's integrated security portfolio with our complete infrastructure. Sandboxing is helpful, and integration with the Cisco environment is excellent as we use many of their products, and that's very valuable for us.""The most valuable feature is its threat protection and data privacy, including its cyber attack and data protection, as we need to cover and protect data on user devices."

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"It is mostly used for malware detection and antivirus purposes.""I've mainly found the antivirus and antispyware features valuable. The documentation is okay as well.""The Detection vulnerability is very effective.""The solution has great blocking features.""I have had absolutely no problem with using this solution, it really works well.""There are times when Symantec Endpoint Detection and Response tags an executable as malicious when it is trying to get executed on the machine. In this case, it prevents the execution and it gives you a process view of things where you can look into what has happened and whether it is a genuine process trying to access some system activities, or it's a malicious one. Depending upon the process, it gives you a clear identification, and we can do the containment from the interface itself and isolate the machine from the network. The process review on network isolation is good.""The solution does all that we expect it to do.""In Symantec, we have found that the most important feature is Application and Device Control."

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"XDR provided a much more deep view into what is actually happening.""One of the features I like in Trend Micro XDR is that you can drill down on the root-cause analysis for anything you find on the solution. I also like that it works for detection purposes. Behavior analytics is also what I like most about Trend Micro XDR. I love that it has features such as behavior detection, program detection, and memory scanning. By default, the solution protects against spyware, apart from the normal virus scan. Smart Scan and DLP are also available in Trend Micro XDR which I like as well.""Its detection rate is valuable. It is really an easy product to install and manage. It is quite effective at what it does, and if needed, it can also be co-managed, which means 24 hours and seven days a week monitoring through a SOC.""We can scale the product as needed.""The solution is stable.""Trend Micro XDR is stable, scalable, and reasonably priced.""It has the feature to track an attack back. If there is an incident or an attack occurs, you can get a bird's eye view of that attack. You can see how the attackers came in and how they managed the attack. You can trace an attack. If you are giving a presentation to the management, you can easily show it to them in a live environment how the attackers came, which is amazing.""The telemetric report is the most valuable feature."

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Cons
"In terms of the user experience, if the UX design could be much simpler [that would improve things]... if they could make it more intuitive for someone who is not an engineer so that they still can read what's going on in their webpage and understand, that would be something.""The GUI needs improvement, it's not good.""It could be improved in connection with artificial intelligence and IoT.""This product has issues with the number of false positives that it reports.""We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints.""In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through.""They could improve the main dashboard to more clearly show me the things that I want to see. When I open the dashboard right now, I see a million things and they are not always the things that I need.""We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way."

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"The solution can always be more stable and more secure.""It is not possible to buy it from the company itself, or resellers in other countries. If it is available, I see that it is offered as part of a larger service. For me, this was not suitable.""It would be nice to see more granular timeline analysis.""It would be beneficial to have more integration and compatibility with other platforms.""I would like to see better scanning capabilities.""In the future, it would be nice to have playbooks in the tool, to allow for some of the common activities to be automated. For example, some of the scannings of the malware can be too manual for a specific device. Additionally, a vulnerability manager would be beneficial.""I think we have experienced some technical issues because the company focuses mainly on bigger clients. Also, sometimes the solution fails to detect zero-day attacks, so that feature needs some enhancement because it is lacking compared to other solutions.""A significant deterioration in customer support."

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"In new versions I would like to see better implementation of the reporting features, especially in regards to EDR visibility.""A room for improvement in Trend Micro XDR is more visibility into the alerts. We do get alerts from the solution, but when we are away, we need to have more visibility.""Results were delayed.""The product needs to have a lot more maturity, and they need to improve the overall technical support framework for getting the value out of XDR.""Trend Micro doesn't have the next-generation firewall.""It would be better if it were more user-friendly. It would also be better if the implementation were more straightforward.""It should integrate with more tools. There are a lot of tools that can do the PTP dump.""There isn't a lot I'd do to change it. The web interface could be improved to sort of make it a little easier to manage multiple clients out of one location. It could also be made a bit easier to sort of manage the licensing side of it."

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Pricing and Cost Advice
  • "Licensing fees are on a yearly basis and I am happy with the pricing."
  • "We have a license for 3,000 users and if we get up to 3,100 users, it doesn't stop working, but on the next renewal date you're supposed to go in there and add that extra 100 licenses. It's really good that they let you grow and expand and then pay for it. Sometimes, with other products, you overuse a license and they just don't work."
  • "Cisco Secure Endpoint is not too expensive and it's not cheap. It's quite fair."
  • "The price is very fair to the customer."
  • "...the licensing needs to be improved. All the product features we need are there. It's just a matter of the complexity and the different offerings and trying to figure things out."
  • "The pricing and licensing fees are okay."
  • "Because we do see the value of what it's bringing, I think they have priced it well."
  • "The solution is highly affordable; I believe we pay $2 or $3 per endpoint. It's significantly cheaper than the competitors on the market."
  • More Cisco Secure Endpoint Pricing and Cost Advice →

  • "The price is really high and it should be lower."
  • "We have a yearly subscription, and the pricing is fair."
  • "It's a yearly subscription."
  • "Of late, because of the Broadcom purchase, its price has been increasing."
  • "The more devices we have the more expensive it becomes, which is where the challenge is."
  • "The price is reasonable."
  • More Symantec Endpoint Detection and Response Pricing and Cost Advice →

  • "It is costly. It is not that affordable for a small organization. Only big organizations can afford it. It is a new feature that has been added, so its price is fair. Its licensing is probably subscription-based. It is for one or two years."
  • "It would be nice if it was a little bit cheaper, but I think it has a fair price. It is comparable to others in the market."
  • "The price is reasonable. It's not exorbitant. CrowdStrike and other players are on the higher side."
  • "We have an annual subscription and I believe there is no option for monthly billing at the moment."
  • "Trend Micro XDR is expensive, and you have to pay for it yearly."
  • "Trend Micro XDR has a good price, and on a scale of one to five, I would rate it a four out of five in terms of price."
  • More Trend Micro XDR Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature is signature-based malware detection.
    Top Answer:Licensing fees are on a yearly basis and I am happy with the pricing.
    Top Answer:The GUI needs improvement, it's not good. There are false positives in emails. At times, the emails are blocked and… more »
    Top Answer:I have had absolutely no problem with using this solution, it really works well.
    Top Answer:Some fine-tuning is required because we often see false positives.
    Top Answer:We've found the pricing to be reasonable.
    Top Answer:The pricing is quite good. It's not too expensive.
    Top Answer:The reporting could be better. We've had some reporting issues in the past. It would be ideal if they could improve it… more »
    Comparisons
    Also Known As
    Cisco AMP for Endpoints
    Trend Micro XDR for Users
    Learn More
    Overview

    Cisco Secure Endpoint is a cloud-managed endpoint security solution that provides advanced protection against viruses, malware, and other cyber threats by detecting, preventing, and responding to threats. Cisco Secure Endpoint is managed online via a web-based management console and can be deployed on a variety of platforms. It protects endpoints, networks, emails, and web traffic.

    In a world of evolving threats, it’s necessary to put security above everything. Cisco Secure Endpoint provides you with the scope, scale, and capabilities to attain effective security with its integrated portfolio and industry-leading threat intelligence. Cisco Secure Endpoint continuously tracks and analyzes files and file activities across your systems - both remote and on premises - and compares these events to other events that occurred before or during past attacks. If a file exhibits malicious behavior, the tool sends an alert which enables you to stop a potential threat from succeeding.

    Key Capabilities of Cisco Secure Endpoint

    • Multi-layered protection: Cisco Secure Endpoint combines behavioral analytics, machine learning, and signature-based techniques to prevent threats from compromising your endpoints.

    • Powerful EDR capabilities: Reduce attack surface using advanced endpoint and extended detection and response, threat hunting, and endpoint isolation.

    • Dynamic malware analysis: Identify and block attacks in real time.

    • Simplified investigations: Advanced search capabilities help you get the information you need about your endpoints fast.

    Reviews from Real Users

    Cisco Secure Endpoint stands out among its competitors for a number of reasons. Two major ones are its ability to enable developers to easily secure their endpoints with one single operation using its management console and its advanced alerting techniques.

    Tim C., an IT manager at Van Der Meer Consulting, writes, "The solution makes it possible to see a threat once and block it everywhere across all endpoints and the entire security platform. It has the ability to block right down to the file and application level across all devices based on policies, such as, blacklisting and whitelisting of software and applications. This is good. Its strength is the ability to identify threats very quickly, then lock them and the network down and block the threats across the organization and all devices, which is what you want. You don't want to be spending time working out how to block something. You want to block something very quickly, letting that flow through to all the devices and avoiding the same scenario on different operating systems."

    Wouter H., a technical team lead network & security at Missing Piece BV, notes, "Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."

    Quickly discover and resolve threats with deep endpoint visibility and superior detection analytics, reducing mean time to remediation.
    Overcome cyber security skills shortages and streamline SOC operations with extensive automation and built-in integrations for sandboxing, SIEM, and orchestration.
    Fortify security teams with the unmatched expertise and global scale of Symantec Managed Endpoint Detection and Response services.
    Roll out Endpoint Detection and Response (EDR) across Windows, macOS, and Linux devices using Symantec Endpoint Protection (SEP)-integrated EDR or a dissolvable agent.

    Trend Micro XDR (extended detection and response) gathers and systematically analyzes data across numerous security layers, such as networks, servers, endpoints, email, cloud workloads, and more. Trend Micro XDR’s security protocol grants faster investigation and response time, and improved detection of risk and threats.

    Today’s malicious threats are created to conceal themselves in an organization's network's various security layers. They can easily avoid detection, thrive, and grow in intensity as time goes on. Many times, inundated IT personnel are searching with ineffective tools and very narrow perspectives. Trend Micro XDR uses a next-gen comprehensive automated analysis protocol of response and detection to find issues faster. The solution allows IT personnel to perform more effectively and respond immediately, keeping the organization’s network continuously safe and secure.

    Trend Micro XDR hunts deep and wide and creates a data lake for continuous hunting, sweeping, and researching throughout all security layers. With the addition of AI combined with intuitive analytics, Trend Micro XDR greatly reduces the number of alerts going to the organization’s SIEM solution, ensuring that IT personnel can be more focused on what threats and risks are pertinent, critical, and necessitate more thorough investigation.

    Trend Micro XDR Benefits

    • Full Transparency: A fascinating GUI provides a single pane of visibility to indicate the threat’s point of entry and how it entered and migrated, all endpoints affected, and more.

    • Improved Efficiency: Trend Micro XDR integrates seamlessly with SIEM and SOAR solutions and gives IT personnel greater visibility throughout the entire network. The solution facilitates improved response by minimizing manual activities and streamlining workflows to ensure responses can be more immediate.

    • Next-Gen AI Security: Supplies faster, better detection. Turns gathered data into actionable response steps to ensure the network is continually protected. Integrates seamlessly with many third-party security stacks.

    • Numerous Security Layers: Appropriate XDR protection requires multiple layers of protection. Trend Micro XDR covers cloud workloads, endpoints, networks, servers, email, and more. The solution has aggressive response capabilities and excellent integration with many of today’s popular tools.

    Reviews from Real Users

    “I like that it is a comprehensive security solution with a lot of features. You can say XDR is an end-to-end security solution with endpoint security. It includes all your servers, networks, and other devices. The endpoint security solution does not cover this. Plus, machine learning and features like that are the main things in XDR solutions.” - Nadeem S., CEO at Haniya Technologies.

    “Its detection rate is valuable. It is really an easy product to install and manage. It is quite effective at what it does, and if needed, it can also be co-managed, which means 24 hours and seven days a week monitoring through a SOC.” - Charles D., Technical Services Manager at Psitech.

    Offer
    Learn more about Cisco Secure Endpoint
    Learn more about Symantec Endpoint Detection and Response
    Learn more about Trend Micro XDR
    Sample Customers
    Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
    Information Not Available
    Unigel, DHR Health,
    Top Industries
    REVIEWERS
    Comms Service Provider16%
    Healthcare Company11%
    Manufacturing Company11%
    Government11%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider13%
    Government8%
    Financial Services Firm7%
    REVIEWERS
    Healthcare Company25%
    Financial Services Firm25%
    Educational Organization13%
    Pharma/Biotech Company13%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Comms Service Provider11%
    Financial Services Firm10%
    Government8%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Comms Service Provider15%
    Government6%
    Financial Services Firm6%
    Company Size
    REVIEWERS
    Small Business34%
    Midsize Enterprise23%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise18%
    Large Enterprise56%
    REVIEWERS
    Small Business44%
    Midsize Enterprise6%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise14%
    Large Enterprise65%
    REVIEWERS
    Small Business64%
    Midsize Enterprise9%
    Large Enterprise27%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise18%
    Large Enterprise51%
    Buyer's Guide
    EDR (Endpoint Detection and Response)
    November 2022
    Find out what your peers are saying about CrowdStrike, Microsoft, SentinelOne and others in EDR (Endpoint Detection and Response). Updated: November 2022.
    653,522 professionals have used our research since 2012.

    Symantec Endpoint Detection and Response is ranked 15th in EDR (Endpoint Detection and Response) with 13 reviews while Trend Micro XDR is ranked 9th in Extended Detection and Response (XDR) with 10 reviews. Symantec Endpoint Detection and Response is rated 7.6, while Trend Micro XDR is rated 7.6. The top reviewer of Symantec Endpoint Detection and Response writes "Provides great blocking features quickly; customer support has deteriorated significantly". On the other hand, the top reviewer of Trend Micro XDR writes "Good dashboards and easy to navigate but needs more flexibility". Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, FireEye Endpoint Security, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon and Fidelis Endpoint, whereas Trend Micro XDR is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne, Fortinet FortiEDR and WatchGuard Threat Detection and Response.

    We monitor all EDR (Endpoint Detection and Response) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.