We performed a comparison between Symantec Endpoint Detection and Response and Trend Micro XDR based on real PeerSpot user reviews.
Find out what your peers are saying about CrowdStrike, Microsoft, SentinelOne and others in EDR (Endpoint Detection and Response)."The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great."
"Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP."
"Definitely, the best feature for Cisco Secure Endpoint is the integration with Talos. On the backend, Talos checks all the signatures, all the malware, and for any attacks going on around the world... Because Secure Endpoint has a connection to it, we get protected by it right then and there."
"The biggest lesson that I have learned from using this product is that there is a lot more malware slipping through my email filters than I expected."
"It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it."
"I'm only using the AMP (advanced malware protection) which is protecting my file system from all the malicious things that might happen. It should protect all kinds of things that might happen on the servers, things that I cannot see."
"appreciate the File Trajectory feature, as it's excellent for an analyst or mobile analyst. I can track everything that happens on our server from my PC or device. Integration with SecureX is a welcome feature because it connects Cisco's integrated security portfolio with our complete infrastructure. Sandboxing is helpful, and integration with the Cisco environment is excellent as we use many of their products, and that's very valuable for us."
"The most valuable feature is its threat protection and data privacy, including its cyber attack and data protection, as we need to cover and protect data on user devices."
"It is mostly used for malware detection and antivirus purposes."
"I've mainly found the antivirus and antispyware features valuable. The documentation is okay as well."
"The Detection vulnerability is very effective."
"The solution has great blocking features."
"I have had absolutely no problem with using this solution, it really works well."
"There are times when Symantec Endpoint Detection and Response tags an executable as malicious when it is trying to get executed on the machine. In this case, it prevents the execution and it gives you a process view of things where you can look into what has happened and whether it is a genuine process trying to access some system activities, or it's a malicious one. Depending upon the process, it gives you a clear identification, and we can do the containment from the interface itself and isolate the machine from the network. The process review on network isolation is good."
"The solution does all that we expect it to do."
"In Symantec, we have found that the most important feature is Application and Device Control."
"XDR provided a much more deep view into what is actually happening."
"One of the features I like in Trend Micro XDR is that you can drill down on the root-cause analysis for anything you find on the solution. I also like that it works for detection purposes. Behavior analytics is also what I like most about Trend Micro XDR. I love that it has features such as behavior detection, program detection, and memory scanning. By default, the solution protects against spyware, apart from the normal virus scan. Smart Scan and DLP are also available in Trend Micro XDR which I like as well."
"Its detection rate is valuable. It is really an easy product to install and manage. It is quite effective at what it does, and if needed, it can also be co-managed, which means 24 hours and seven days a week monitoring through a SOC."
"We can scale the product as needed."
"The solution is stable."
"Trend Micro XDR is stable, scalable, and reasonably priced."
"It has the feature to track an attack back. If there is an incident or an attack occurs, you can get a bird's eye view of that attack. You can see how the attackers came in and how they managed the attack. You can trace an attack. If you are giving a presentation to the management, you can easily show it to them in a live environment how the attackers came, which is amazing."
"The telemetric report is the most valuable feature."
"In terms of the user experience, if the UX design could be much simpler [that would improve things]... if they could make it more intuitive for someone who is not an engineer so that they still can read what's going on in their webpage and understand, that would be something."
"The GUI needs improvement, it's not good."
"It could be improved in connection with artificial intelligence and IoT."
"This product has issues with the number of false positives that it reports."
"We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints."
"In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through."
"They could improve the main dashboard to more clearly show me the things that I want to see. When I open the dashboard right now, I see a million things and they are not always the things that I need."
"We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way."
"The solution can always be more stable and more secure."
"It is not possible to buy it from the company itself, or resellers in other countries. If it is available, I see that it is offered as part of a larger service. For me, this was not suitable."
"It would be nice to see more granular timeline analysis."
"It would be beneficial to have more integration and compatibility with other platforms."
"I would like to see better scanning capabilities."
"In the future, it would be nice to have playbooks in the tool, to allow for some of the common activities to be automated. For example, some of the scannings of the malware can be too manual for a specific device. Additionally, a vulnerability manager would be beneficial."
"I think we have experienced some technical issues because the company focuses mainly on bigger clients. Also, sometimes the solution fails to detect zero-day attacks, so that feature needs some enhancement because it is lacking compared to other solutions."
"A significant deterioration in customer support."
"In new versions I would like to see better implementation of the reporting features, especially in regards to EDR visibility."
"A room for improvement in Trend Micro XDR is more visibility into the alerts. We do get alerts from the solution, but when we are away, we need to have more visibility."
"Results were delayed."
"The product needs to have a lot more maturity, and they need to improve the overall technical support framework for getting the value out of XDR."
"Trend Micro doesn't have the next-generation firewall."
"It would be better if it were more user-friendly. It would also be better if the implementation were more straightforward."
"It should integrate with more tools. There are a lot of tools that can do the PTP dump."
"There isn't a lot I'd do to change it. The web interface could be improved to sort of make it a little easier to manage multiple clients out of one location. It could also be made a bit easier to sort of manage the licensing side of it."
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Symantec Endpoint Detection and Response is ranked 15th in EDR (Endpoint Detection and Response) with 13 reviews while Trend Micro XDR is ranked 9th in Extended Detection and Response (XDR) with 10 reviews. Symantec Endpoint Detection and Response is rated 7.6, while Trend Micro XDR is rated 7.6. The top reviewer of Symantec Endpoint Detection and Response writes "Provides great blocking features quickly; customer support has deteriorated significantly". On the other hand, the top reviewer of Trend Micro XDR writes "Good dashboards and easy to navigate but needs more flexibility". Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, FireEye Endpoint Security, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon and Fidelis Endpoint, whereas Trend Micro XDR is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne, Fortinet FortiEDR and WatchGuard Threat Detection and Response.
We monitor all EDR (Endpoint Detection and Response) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
