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Splunk Observability Cloud vs WatchTower Security Management App comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Splunk Observability Cloud
Ranking in Network Monitoring Software
6th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (8th), IT Infrastructure Monitoring (7th), Cloud Monitoring Software (7th), Container Management (6th), Digital Experience Monitoring (DEM) (2nd)
WatchTower Security Managem...
Ranking in Network Monitoring Software
71st
Average Rating
7.0
Reviews Sentiment
6.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of Splunk Observability Cloud is 0.9%, up from 0.6% compared to the previous year. The mindshare of WatchTower Security Management App is 0.1%, down from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Lakshmi Padaga - PeerSpot reviewer
Collaborates performance metrics with log data to pinpoint the exact cause of issues and offers error detection
Splunk APM is a robust tool with many capabilities. There are always areas for potential improvement to enhance its functionality and user experience. For Splunk APM, there could be simplified navigation, like streamlining the user interface to make navigation more intuitive for our users, especially those new to APM, which can enhance usability. We can provide more customization options for dashboards and visualizations to help users tailor the platform to their specific needs. There could be more integration capabilities with a wider range of third-party tools and platforms would also be beneficial. By focusing on these areas, Splunk APM can enhance its value proposition, improve user satisfaction, and better meet the evolving needs of organizations monitoring their application performance.
AK
Has efficient firewall features, but its configuration process could be easier
We use the application for network monitoring The product has the best firewall features. It helps protect networks for our customers. The product is not suitable for small businesses. Its price needs improvement. We have been using WatchTower Security Management App for a year. I rate the…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Dashboards help the application support teams to have a quick look at how their systems are running. It helps other teams as well."
"The most valuable features include user time tracking and the ability to analyze application load times."
"It has been beneficial for our IT infrastructure."
"It is very easy to monitor multiple cloud environments. It's like a single pane of glass for us. We can use it to monitor our on-prem and both of our cloud environments as opposed to having different tools for each environment. It makes it all come together in one tool."
"Splunk APM helps us to find errors immediately and resolve them."
"The most valuable feature in this solution is the log searching."
"It is a good tool. It allows you to set alerts for application and infrastructure monitoring, and it allows you to create dashboards."
"This solution is very quick to deploy as it is a SaaS solution and integrates with tools like ServiceNow."
"The product has the best firewall features."
 

Cons

"A lot of customers had a hard time effectively searching within the data in Splunk. There is a learning curve from searches to indexes and using all the macros that we have created. It is a little difficult for somebody who has not used it quite a bit and does not have a lot of practice with it, but the AI features that we have been hearing about through Splunk will make it a lot easier for us to use human language to search this data. That is big. That is pretty powerful, and that will help a lot with our customers."
"I would like to see an improvement and some innovation in the customer interface."
"Splunk's functionality could be improved by adding database connectors for other platforms like AWS and Azure."
"This solution is difficult to configure and the instructions are complex."
"The monitoring of workloads when using SignalFx could be improved."
"There is room for improvement in the alerting system, which is complicated and has less documentation available."
"The licensing model is expensive. We need to monitor the amount of data ingested because the cost is based on the data collected."
"We still use Splunk Enterprise licensing. A lot of the newer features go into Splunk Cloud before Enterprise. We're not looking to switch our licensing over, so we're falling behind on the newer features."
"The product is not suitable for small businesses. Its price needs improvement."
 

Pricing and Cost Advice

"Splunk APM is expensive."
"Licensing cost is the biggest argument I get from those divesting from Splunk. There are those within our organization who say we are going to go to other tools since Splunk is too expensive."
"The product is a bit expensive considering the competition but the company may negotiate the price."
"I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."
"Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored."
"It is expensive."
"The pricing is reasonable."
"This is an expensive solution."
"WatchTower Security Management App is an expensive product."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Government
7%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
What needs improvement with WatchTower Security Management App?
The product is not suitable for small businesses. Its price needs improvement.
 

Also Known As

Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
No data available
 

Overview

 

Sample Customers

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Information Not Available
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