We performed a comparison between Sophos Intercept X and Trend Micro Apex One based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Trend Micro Apex One comes out on top in this comparison. According to its reviewers, it is the more lightweight solution and easy to set up. In addition, many of its reviewers feel that it is reasonably priced.
"The most valuable feature is signature-based malware detection."
"It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it."
"The most valuable feature is its threat protection and data privacy, including its cyber attack and data protection, as we need to cover and protect data on user devices."
"Device Trajectory is one of the most valuable features. We're able to dig in and really understand how things came to be and where to focus our efforts."
"Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."
"Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP."
"I'm only using the AMP (advanced malware protection) which is protecting my file system from all the malicious things that might happen. It should protect all kinds of things that might happen on the servers, things that I cannot see."
"One of the best features of AMP is its cloud feature. It doesn't matter where the device is in regards to whether it's inside or outside of your network environment, especially right now when everybody's remote and taken their laptops home. You don't have to be VPNed into the environment for AMP to work. AMP will work anywhere in the world, as long as it has an Internet connection. You get protection and reporting with it. No matter where the device is, AMP has still got coverage on it and is protecting it. You still have the ability to manage and remediate things. The cloud feature is the magic bullet. This is what makes the solution a valuable tool as far as I'm concerned."
"The pricing is fair. It's not too costly for our small organization."
"Very stable solution."
"I like the way it goes beyond the office space. Being a cloud-based solution makes it very easy to manage your endpoints within the office. In this time of COVID, you can also very effectively manage people who are working from home."
"Intercept X's smart prevention it's very good as so are its machine learning capabilities for troubleshooting channels and files."
"Scalability is good."
"There do not seem to be any limitations to the scalability of this product."
"We have found the pricing to be reasonable."
"It is easy to interact with, and its cost is also good."
"The most valuable feature is that it's normal, and not for a specific server."
"The initial setup was very straightforward."
"It has the ability to share, which is not available in other products."
"The product has proven to be very flexible over the years that we have had it."
"The main benefit is the threat intelligence network of Trend Micro."
"The solution is stable and integrated into the system quite well."
"The initial setup is pretty straightforward."
"The web console is quite helpful, as is the visibility view for deployment. Updates do things like Device Control Management, which I can control."
"I would like to see integration with Cisco Analytics."
"The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on."
"We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints."
"They could improve the main dashboard to more clearly show me the things that I want to see. When I open the dashboard right now, I see a million things and they are not always the things that I need."
"We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way."
"...the greatest value of all, would be to make the security into a single pane of glass. Whilst these products are largely integrated from a Talos perspective, they're not integrated from a portal perspective. For example, we have to look at an Umbrella portal and a separate AMP portal. We also have to look at a separate portal for the firewalls. If I could wave a magic wand and have one thing, I would put all the Cisco products into one, simple management portal."
"The connector updates are very easily done now, and that's improving. Previously, the connector had an issue, where almost every time it needed to be updated, it required a machine reboot. This was always a bit of an inconvenience and a bug. Because with a lot of software now, you don't need to do that and shouldn't need to be rebooting all the time."
"We have had some problems with updates not playing nice with our environment. This is important, because if there is a new version, we need to test it thoroughly before it goes into production. We cannot just say, "There's a new version. It's not going to give us any problems." With the complexity of the solution using multiple engines for multiple tasks, it can sometimes cause performance issues on our endpoints. Therefore, we need to test it before we deploy. That takes one to three days before we can be certain that the new version plays nice with our environment."
"Through Sophos Central I would like to see the ability to zero in and produce a report about the challenges being faced by a particular machine and user, to know if a virus is appearing only on that specific machine or also on others."
"The Data Loss Prevention module can be better. It should also have threat hunting capabilities."
"The pricing could be a bit lower to match the normal retail pricing."
"The problem is that if you have a lot of different components going on, each managed under a different umbrella, then you're going to be spending a lot of time hopping back and forth between the different components to see, "Well, I got hit here. What did my firewall see? I got hit in the firewall, the firewall says it allowed that attack in, did it land on anything to compromise any of my endpoints?""
"It would be better if it can automatically generate a report for each and every user so that the users get to know the things that shouldn't be accessed from their PCs. It can have information about malicious and non-malicious sites so users are aware of them, and they don't access malicious websites. Such reports can be generated at the end of the day. We should also be able to get through to their support team quickly. Currently, it takes more than half an hour to get through to a technical person."
"It consumes a lot of resources, and something needs to be done for that."
"The EDR could be improved, and perhaps the User Interface."
"This solution is not in the high ratings on many of the top review sites. This solution has to be near the top for me to continue using it."
"I would suggest making the on-prem and cloud versions easier to manage via Apex One Central, a centralized management platform for customers and agents."
"The policies tend to be a bit more complex to set up, so we do need some expertise in setting up the policies."
"Apex One has some room for improvement on the agent side. I want to get more from the logs and those kinds of things. I want to see whether the agent has the proper updates or any issues with the machine itself."
"The portal is a little bit slow in loading. The cloud portal or management control should be a little faster. There seems to be a lot of load on their servers over there. Maybe they are using one server for multiple customers. It would be great if they can increase server performance in the cloud. Its technical support and reporting can be improved. There is no proper reporting, and there is no PDF or things like that. They should include detailed reporting. An attack happened at a client's site, but we couldn't get the report on the same day. We were unable to provide a detailed report to our client. We approached the technical support, and even they didn't give proper answers. They need to improve the reporting capabilities, or the technical team should support us in providing these reports. They should include reporting in the solution. They should also insert sandbox analysis in Apex One."
"Whether the license is monthly or annual depends on the deal of the company."
"They should include easy-to-use connectors to make it easier to connect to SIEM."
"I'd like to see the different interface components combined into one, or be allowed to get to the agent management portion without having to log into the main console."
"In the next release, I would like to see IBS included in OfficeScan."
Sophos Intercept X is ranked 6th in Endpoint Protection for Business (EPP) with 63 reviews while Trend Micro Apex One is ranked 11th in Endpoint Protection for Business (EPP) with 54 reviews. Sophos Intercept X is rated 8.6, while Trend Micro Apex One is rated 8.0. The top reviewer of Sophos Intercept X writes "Great reporting and good training with a pretty straightforward setup". On the other hand, the top reviewer of Trend Micro Apex One writes "Beneficial machine learning and good vendor support". Sophos Intercept X is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne, Cortex XDR by Palo Alto Networks and ESET Endpoint Security, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Trend Micro Smart Protection and Trend Micro ServerProtect. See our Sophos Intercept X vs. Trend Micro Apex One report.
See our list of best Endpoint Protection for Business (EPP) vendors.
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