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Sophos Cybersecurity as a Service vs Ubuntu 20 (Ubuntu 20.04 LTS) | Support by SupportedImages comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Sophos Cybersecurity as a S...
Ranking in AWS Marketplace
5th
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Ubuntu 20 (Ubuntu 20.04 LTS...
Ranking in AWS Marketplace
477th
Average Rating
9.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Featured Reviews

SR
Director at a outsourcing company with 1,001-5,000 employees
Integrated defenses have enabled rapid ransomware prevention and streamlined incident response
Sophos Cybersecurity as a Service is a mature platform with strong endpoint protection, MDR, and integrated security capabilities. However, areas exist where it can continue to evolve. I see opportunities around AI-driven automation, cloud-native security, identity protection, third-party integrations, executive reporting, and proactive risk management. Sophos already provides a strong integrated security platform with MDR, XDR, endpoint protection, and firewall integration. The next evolution is to become even more predictive and autonomous. I would like to see deeper AI-driven response automation, enhanced cloud and identity threat detection, broader third-party integrations, executive-focused risk dashboards, automated compliance mapping, and continuous external attack surface management. These enhancements would not only improve security outcomes but also help CISOs better demonstrate cyber risk reduction and business value. To make it a ten, I would like to see cloud-native workload protection and identity security deeper compared with some specialized competitors. Some enterprises with highly customized SOCs may prefer broader native integration and automation available from platforms such as Microsoft, Palo Alto Networks, or CrowdStrike. Further enhancement in executive reporting and exposure management capabilities is also needed.
Vikash Kushwaha - PeerSpot reviewer
Full-Stack Software Engineer at mindpathtech
Linux servers have supported secure deployments and provide straightforward configuration
We use a couple of third-party apps in Linux servers, such as Twingate or Fireflys, or we redirect our traffic on London-based servers. We use Linux and other third-party applications for security purposes. User interface is an area where Ubuntu 20 (Ubuntu 20.04 LTS) | Support by SupportedImages could improve. Mac is famous for its user interface and seamless experience with other products. Similarly, Ubuntu 20 (Ubuntu 20.04 LTS) | Support by SupportedImages should provide a better UI/UX experience over the OS and better connectivity and better application support. Windows and Mac support a vast variety of applications, but Linux is lacking in this area. System configuration is something I would see added to Ubuntu 20 (Ubuntu 20.04 LTS) | Support by SupportedImages in the future. The App Store lacks many applications, so it could improve the application support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Sophos Cybersecurity as a Service offers very tight security and compliance; if anybody applies Sophos at their premises, the environment is completely secure and sound."
"Since using Sophos Cybersecurity as a Service, I have seen measurable improvements such as faster incident response, fewer successful attacks, and significant efficiency gains for IT teams, with independent evaluations showing near-perfect detection rates and response times under two minutes, translating directly into saved hours and reduced risk."
"This solution helps them to maintain their uptime and ensure business continuity 100%, which is a very good thing."
"Enhanced Threat Hunting and Forensics help my organization address cyberattacks."
"Sophos Cybersecurity as a Service has positively impacted my organization by simplifying cybersecurity operations while improving our ability to detect and respond to threats."
"Sophos Cybersecurity as a Service has positively impacted our organization by providing management with confidence, knowing we have one of the best MDR services overseeing our entire ecosystem."
"I personally know hundreds of customers, and I can say they are very satisfied with Sophos Cybersecurity as a Service."
"Overall, I find Sophos Cybersecurity as a Service to be very great and very fast."
"Ubuntu 20 (Ubuntu 20.04 LTS) | Support by SupportedImages is a leader because it provides full architecture of servers, machines, and operating systems."
"The biggest advantage that I found in GitLab is that I have all the control of my code in house."
"When I think of the advantages of Ubuntu 20 (Ubuntu 20.04 LTS) | Support by SupportedImages, the very broad community support comes to my mind; most of the questions are very quickly and reliably answered, and that is in fact better than what we face with AlmaLinux, which is more of a niche type of operating system."
"Ubuntu 20 (Ubuntu 20.04 LTS) | Support by SupportedImages offers good security from the first minute of use and is better than Windows for me."
 

Cons

"In terms of improvement, Sophos testing after implementation is quite difficult."
"Unfortunately, Sophos Cybersecurity as a Service doesn't provide that kind of visibility into what software or tools are installed on a particular system."
"The disadvantages of Sophos Cybersecurity as a Service include that the support, specifically after-sales support, needs to be improved."
"Sophos Cybersecurity as a Service could be improved by adding features such as patch management and file encryption, as these are currently missing."
"There are a few areas where Sophos Cybersecurity as a Service could be improved."
"Sophos Cybersecurity as a Service is continuously consuming more resources, which leads to slower PC performance, so reducing resource consumption would be better for both Sophos products and our sales."
"There are a lot of technical issues with the implementation of Sophos Cybersecurity as a Service, particularly because we are currently implementing the XG series, where Citrix is the endpoint, leading to a lot of confusion."
"The issue is that I am mentioning the need for more education because customers are using the solution, but I do not think they are maximizing the use or the functionalities of the solution."
"Because of the community involvement, I mentioned that at some point I get stuck and need to rely on the community and either work out my own solutions."
"User interface is an area where Ubuntu 20 (Ubuntu 20.04 LTS) | Support by SupportedImages could improve."
"Ubuntu 20 (Ubuntu 20.04 LTS) | Support by SupportedImages is not my main operating system."
"Emphasizing improvements for Ubuntu 20 (Ubuntu 20.04 LTS) | Support by SupportedImages, I note that it is a bit bloated right now; it could be more lean with supported packages."
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Top Industries

By visitors reading reviews
Construction Company
31%
Outsourcing Company
15%
Comms Service Provider
13%
Security Firm
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Large Enterprise3
No data available
 

Questions from the Community

What needs improvement with Sophos Cybersecurity as a Service?
The R&D team is very good in doing their task and continuously conducting research. I cannot comment on what could be added in future updates of Sophos Cybersecurity as a Service that they need...
What is your primary use case for Sophos Cybersecurity as a Service?
I want to discuss the experience with Sophos Cybersecurity as a Service products. I have familiarity with the service in general, but I do not have specific experience with Sophos. Sophos Cybersecu...
What advice do you have for others considering Sophos Cybersecurity as a Service?
Most of our customers are very cautious about the data that they are keeping, so they prefer buying Sophos Cybersecurity as a Service directly from Sophos or third-party vendors to building their i...
What is your experience regarding pricing and costs for Ubuntu 20 (Ubuntu 20.04 LTS) | Support by SupportedImages?
I use the free distribution because the free version is sufficient for me. The price is good for me.
What needs improvement with Ubuntu 20 (Ubuntu 20.04 LTS) | Support by SupportedImages?
Ubuntu 20 (Ubuntu 20.04 LTS) | Support by SupportedImages is not my main operating system. I do not expect something additional for Ubuntu 20 (Ubuntu 20.04 LTS) | Support by SupportedImages. It is ...
What is your primary use case for Ubuntu 20 (Ubuntu 20.04 LTS) | Support by SupportedImages?
I use Ubuntu 20 (Ubuntu 20.04 LTS) | Support by SupportedImages as a virtual machine for my work. I have many different topics, and it serves as my main virtual machine. I have many virtual machine...
 

Overview

Find out what your peers are saying about Sophos Cybersecurity as a Service vs. Ubuntu 20 (Ubuntu 20.04 LTS) | Support by SupportedImages and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.