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SolarWinds Server and Application Monitor vs Zenoss Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SolarWinds Server and Appli...
Ranking in Server Monitoring
8th
Average Rating
8.0
Reviews Sentiment
4.5
Number of Reviews
44
Ranking in other categories
Application Performance Monitoring (APM) and Observability (17th), Active Directory Management (8th)
Zenoss Cloud
Ranking in Server Monitoring
26th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Application Infrastructure (21st), Event Monitoring (13th), Network Monitoring Software (70th), IT Infrastructure Monitoring (54th), Container Monitoring (8th), Cloud Monitoring Software (42nd), AIOps (26th)
 

Mindshare comparison

As of May 2026, in the Server Monitoring category, the mindshare of SolarWinds Server and Application Monitor is 3.0%, up from 2.6% compared to the previous year. The mindshare of Zenoss Cloud is 2.6%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Mindshare Distribution
ProductMindshare (%)
SolarWinds Server and Application Monitor3.0%
Zenoss Cloud2.6%
Other94.4%
Server Monitoring
 

Featured Reviews

NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Monitoring over a thousand systems has improved decision making and operational visibility
From an advantage perspective, SolarWinds Server and Application Monitor is comparatively cheaper from a commercial point of view. It is easy to install and configure, very user-friendly, and quick to get up and running, allowing you to see the early value adds in your organization. It is compatible with most technologies for monitoring with very few chances of incompatibility. Configuration also allows us to monitor all the technical parameters we are looking for, making it a very good experience for us. The alerting feature in SolarWinds Server and Application Monitor is a main advantage, as it alerts based on threshold breaches and can raise tickets to the ticketing system, send SMS, and email notifications, allowing engineers to work on those tickets to resolve issues and avoid further impact. The visibility into server health is a beneficial feature that I am utilizing. We widely use various application performance metrics in SolarWinds Server and Application Monitor such as database monitoring and server monitoring, which are quite good enough for any monitoring solution. We utilize the customizable dashboards in SolarWinds Server and Application Monitor.
ClaudiaChen - PeerSpot reviewer
Cloud Architect - Senior Technology Architect at Telstra
Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features
As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AppInsight. Provides a simple way to get very in-depth monitoring configured for our most popular applications. Exchange, SQL, and SharePoint."
"The component and cable monitoring are good. SolarWinds is more intuitive and user-friendly than AppDynamics. The AppDynamics console is more complex because it's a more feature-rich solution, so it's not easy for somebody to pick it up."
"The more valuable feature of this solution is the Exchange feature."
"SolarWinds is one of the best products on the market and if they eventually support the IBM Mainframe then it will be perfect."
"SolarWinds SAM is very stable, and we are using it with hundreds or thousands of customers and there are no stability issues."
"If a company would really like insight into its database utilization or performance and why their servers are slow or why the database is not giving a proper response, this solution will help."
"Monitoring of processes and services is the most valuable feature; it is not necessarily just the server alone in terms of the CPU or the memory, as we can go in-depth into services and processes."
"We manage SolarWinds ourselves without outsourcing its services."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts, for example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"It is the most flexible solution of this type, but it takes time to adapt."
"Zenoss is more complex than LogicMonitor, but scalable and hugely customizable."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"It is very cost-effective compared to the tools I worked with in the past."
"The product offers good documentation that helps with initial training."
"It's easy to use."
 

Cons

"A lot of times, we have to do a lot of manual cleanups."
"SolarWinds Server and Application Monitor could improve the server monitoring and the web application monitoring features are not good. Microsoft SCOM has better server monitoring."
"Some custom applications cannot be monitored, and a lot more applications need to be included."
"I would like to see support for non-Windows or non-Microsoft domains, especially Apache and other non-Windows servers."
"Support for the IBM Mainframe is needed."
"The tool's AppStack needs to improve in the storage monitoring part. It should also include an analytics and recommendation approach. If I have found a fault in a server or application, I would like to know what caused it and how do I recover from it."
"The current script monitoring feature has limitations, especially when dealing with custom scripts."
"It lacks a user experience for measuring things like the end-to-end time for which a user waits for a specific response in the system. In the application layer, it has some very basic stuff. You have to build your own with manuscripts and things like that."
"It would be ideal if the product offered sound alerts."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"The AI aspect needs to improve."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"Technical support is 3/10, poor: Incomplete and poor documentation Undocumented processes Inconsistent solutions to problems depending on source"
"This solution is complex for beginners so it takes some time to learn."
"The AI aspect needs to improve."
 

Pricing and Cost Advice

"Price can always be lower. It is neither on the expensive side nor on the cheap side. We have worked with them for a lot of years, so we get a discount due to the size of the installation."
"I have always said SolarWinds is very “proud” of their products, meaning they are expensive. I cannot afford to purchase all the licenses I need for all the SolarWinds products."
"Pricing and licensing is fair for what you get. It does have a great bang-for-the-buck appeal."
"I would rate the pricing for this solution a three out of five."
"I think SolarWinds' pricing is very decent compared to other competitors in the market."
"The solution is overpriced in terms of application management."
"When compared to other licensed models in the market, it stands out as one of the more cost-effective options."
"Nagios XI, WhatsUpGold, Uptime Software, PRTG, Manage Engine, and SpiceWorks are the other tools that have lower pricing and licensing costs. However, they can't compete with SolarWinds when it comes to the features and functionality that SolarWinds can provide."
"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."
"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
"It depends on the customer, what he wants."
"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
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Top Industries

By visitors reading reviews
Educational Organization
13%
Financial Services Firm
9%
Government
7%
Healthcare Company
7%
Comms Service Provider
10%
Construction Company
9%
Manufacturing Company
8%
Transportation Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise21
By reviewers
Company SizeCount
Small Business4
Large Enterprise5
 

Questions from the Community

What needs improvement with SolarWinds Server and Application Monitor?
There is definitely room for improvement besides simplifying its setup. As a non-technical person, I believe the dashboards could be improved. Everything we use appears on video walls, and we need ...
What is your primary use case for SolarWinds Server and Application Monitor?
I am doing research as we currently have both solutions, and I am looking to see if we need both or can manage with one. Currently, the outcome indicates that we need both. The focus point is diffe...
What is the best network monitoring software for large enterprises?
In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...
 

Also Known As

SolarWinds SAM
Cloud Monitoring, Zenoss Service Dynamics
 

Overview

 

Sample Customers

Andr. L. Riis AS, NetSuite
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Find out what your peers are saying about SolarWinds Server and Application Monitor vs. Zenoss Cloud and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.