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SentiOne vs Sparkcentral In-App Messaging comparison

SentiOne and HootSuite are both solutions in the Social CRM category. SentiOne is ranked #17, while HootSuite is ranked #30. SentiOne holds a 2.1% mindshare in SC, compared to HootSuite’s 0.3% mindshare.
SentiOne
  • 69 Views
  • 22 Comparison Views
Sparkcentral In-App Messaging
  • 31 Views
  • 3 Comparison Views
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between SentiOne and Sparkcentral In-App Messaging based on real PeerSpot user reviews.

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To learn more, read our detailed Social CRM Report (Updated: April 2025).
Buyer's Guide
Social CRM
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SentiOne
Ranking in Social CRM
17th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Sparkcentral In-App Messaging
Ranking in Social CRM
30th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Social CRM category, the mindshare of SentiOne is 2.1%, up from 1.0% compared to the previous year. The mindshare of Sparkcentral In-App Messaging is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Social CRM
Buyer's Guide
Social CRM
April 2025
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Find out what your peers are saying about Sprinklr, Salesforce, Qualtrics and others in Social CRM. Updated: April 2025.
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Comparisons

No data available
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Product Reports

Buyer's Guide
Social CRM
April 2025
SentiOne reportDownload SentiOne product report
Buyer's Guide
Social CRM
April 2025
Sparkcentral In-App Messaging reportDownload Sparkcentral In-App Messaging product report
 

Overview

SentiOne is a social listening and online reputation management platform that helps monitor, analyse and react to whatever is happening online. Our solution is mostly based on an online listening technology used to gather a broad spectrum of information collected from the internet and find actionable insights. Our customers can find and build truly meaningful connections with their audience online.
SentiOne

Build better connections when it matters most with Sparkcentral by Hootsuite’s social customer service solution.

HootSuite
 

Sample Customers

Beko, Elektrolux, Huwei, LG, mBank, Nivea
Information Not Available
Buyer's Guide
Social CRM
April 2025
Download Free Report
Find out what your peers are saying about Sprinklr, Salesforce, Qualtrics and others in Social CRM. Updated: April 2025.
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851,823 professionals have used our research since 2012.
See our list of best Social CRM vendors.

We monitor all Social CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.