

Splunk Observability Cloud and Red Hat OpenShift Container Platform compete in the IT monitoring and infrastructure management category. Splunk Observability Cloud appears to have the upper hand in data integration and analytics capabilities, while OpenShift shines in cluster management and security features.
Features: Splunk Observability Cloud is known for its efficient data integration, log gathering, and robust dashboard capabilities. It supports high customization in security measurements and application performance monitoring. Red Hat OpenShift Container Platform excels with advanced cluster management, auto scalability, and comprehensive security features, including integrated DNS and built-in storage options.
Room for Improvement: Splunk Observability Cloud users encounter high costs and integration limitations with third-party tools, along with a need for enhanced AI features and dashboard customization. Red Hat OpenShift Container Platform could improve its pricing, setup complexity, and documentation, as well as network routing capabilities, to better align with public cloud offerings.
Ease of Deployment and Customer Service: Splunk Observability Cloud supports flexible deployments across on-premises and various cloud environments, with prompt customer service. However, some users experience inconsistencies in technical support. OpenShift offers strong hybrid and cloud-native deployments with a dedicated support structure, though users seek improvements in initial setup complexities.
Pricing and ROI: Splunk Observability Cloud's high pricing requires careful cost-effectiveness evaluation despite its strong ROI through centralized management. Red Hat OpenShift Container Platform, known for its enterprise-grade features, offers robust value for large enterprises and justifies its cost with substantial integration efficiency and adoption benefits.
Using Splunk has saved my organization about 30% of our budget compared to using multiple different monitoring products.
Anyone working in front-end management should recognize the market price to see the true value of end-user monitoring.
I have definitely seen a return on investment with Splunk Observability Cloud, particularly through how fast it has grown and how comfortable other teams are in relying on its outputs for monitoring and observability.
They should prioritize skilled engineers for urgent issues.
On a scale of 1 to 10, the customer service and technical support deserve a 10.
They have consistently helped us resolve any issues we've encountered.
They often require multiple questions, with five or six emails to get a response.
I rate the scalability of Red Hat OpenShift Container Platform as a nine, as I haven't encountered any issues with scaling a cluster or applications.
Scalability is rated nine out of ten.
We've used the solution across more than 250 people, including engineers.
As we are a growing company transitioning all our applications to the cloud, and with the increasing number of cloud-native applications, Splunk Observability Cloud will help us achieve digital resiliency and reduce our mean time to resolution.
I would rate its scalability a nine out of ten.
There haven't been any issues so far; it remains stable with no downtime or crashes, and even the upgrades are handled seamlessly without issues.
I would rate its stability a nine out of ten.
We rarely have problems accessing the dashboard or the page.
Unlike NetScout or regular agents for APM, RUM has many problems during the POC phase because customer environments vary widely.
The solution itself doesn't require a high learning curve; it is actually quite good to manage.
Red Hat OpenShift Container Platform is the best option, but as many companies and the world are mainly looking for security purposes, the clear text format needs to be adopted instead of any third party.
I would like to see advanced cluster management added in future releases, such as a single pane of glass to manage multiple clusters.
The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders.
The next release of Splunk Observability Cloud should include a feature that makes it so that when looking at charts and dashboards, and also looking at one environment regardless of the product feature that you're in, APM, infrastructure, RUM, the environment that is chosen in the first location when you sign into Splunk Observability Cloud needs to stay persistent all the way through.
There is room for improvement in the alerting system, which is complicated and has less documentation available.
The current licensing cost for this solution is around $23,000 per year, per month.
Regarding whether Red Hat OpenShift Container Platform is expensive or if the price is reasonable for my customers, to me, the services it provides should incur some costs, but based on market feedback, it is quite expensive.
Splunk is a bit expensive since it charges based on the indexing rate of data.
It is expensive, especially when there are other vendors that offer something similar for much cheaper.
It appears to be expensive compared to competitors.
Red Hat OpenShift Container Platform's policy-based governance has helped my organization maintain application security at scale because ACS is also there, and Red Hat is always maintaining things with hardening methods, always coming with hardened images, and we are frequently upgrading the minor and major versions, so it will be mitigated in that way.
It is important for critical systems.
The cluster scaling features, such as the auto-scaling of cluster nodes and application replicas using horizontal and vertical pod auto-scaling, significantly impact our operations.
Splunk provides advanced notifications of roadblocks in the application, which helps us to improve and avoid impacts during high-volume days.
For troubleshooting, we can detect problems in seconds, which is particularly helpful for digital teams.
It offers unified visibility for logs, metrics, and traces.
| Product | Market Share (%) |
|---|---|
| Red Hat OpenShift Container Platform | 18.9% |
| Splunk Observability Cloud | 0.7% |
| Other | 80.4% |

| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 4 |
| Large Enterprise | 40 |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 10 |
| Large Enterprise | 47 |
Red Hat® OpenShift® offers a consistent hybrid cloud foundation for building and scaling containerized applications. Benefit from streamlined platform installation and upgrades from one of the enterprise Kubernetes leaders.
Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.
Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.
What are the key features?In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.
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