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ProProfs Knowledge Base vs WittyParrot comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ProProfs Knowledge Base
Ranking in Knowledge Management Software
15th
Average Rating
9.0
Reviews Sentiment
8.7
Number of Reviews
1
Ranking in other categories
No ranking in other categories
WittyParrot
Ranking in Knowledge Management Software
37th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Knowledge Management Software category, the mindshare of ProProfs Knowledge Base is 1.8%, up from 1.8% compared to the previous year. The mindshare of WittyParrot is 0.2%. It is calculated based on PeerSpot user engagement data.
Knowledge Management Software Market Share Distribution
ProductMarket Share (%)
ProProfs Knowledge Base1.8%
WittyParrot0.2%
Other98.0%
Knowledge Management Software
 

Featured Reviews

it_user569589 - PeerSpot reviewer
It provides advanced authoring, enterprise security, and workflow approval.
Before implementing ProProfs knowledgebase, my support team were constantly under pressure to meet client expectations. They would have to review and resolve some of the common problems time and again, which hampered their productivity immensely. After using the ProProfs knowledge management tool, customer tickets have gone down drastically (by almost 35%) and my support team have become more productive and less stressed.
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Overview

 

Sample Customers

Touro College, Nebraska Department of Human and Health Services
Citrix, ERT, Zenith Education Group, Hayzlett Group, Content Rules
Find out what your peers are saying about Atlassian, Notion, Salesforce and others in Knowledge Management Software. Updated: October 2025.
872,655 professionals have used our research since 2012.