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OpenText Core Insight vs Smarsh Enterprise Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Core Insight
Ranking in eDiscovery
22nd
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Smarsh Enterprise Platform
Ranking in eDiscovery
7th
Average Rating
9.0
Reviews Sentiment
6.8
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the eDiscovery category, the mindshare of OpenText Core Insight is 1.5%, down from 2.8% compared to the previous year. The mindshare of Smarsh Enterprise Platform is 4.0%, up from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eDiscovery Mindshare Distribution
ProductMindshare (%)
Smarsh Enterprise Platform4.0%
OpenText Core Insight1.5%
Other94.5%
eDiscovery
 

Featured Reviews

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reviewer2902509 - PeerSpot reviewer
Managing Director at a hospitality company with 11-50 employees
Compliance monitoring has created a trustworthy, well-documented record of all team communications
I think Smarsh Enterprise Platform's WhatsApp capture solution still needs improvement; a big part of that is due to Meta's platform that puts many restrictions, but it is not as simple to set up and start using as the other tools. I understand this is something that Smarsh is pursuing to improve, and it is evolving over time. The issue is to develop something that the user finds frictionless; most tools are totally frictionless, and for example, the Teams solution is amazing because when they operate it, they see no difference at all before and after implementing the tool. It is fantastic and state of the art, but WhatsApp, unfortunately, is not the same experience due to Meta's restrictions.
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
20%
Comms Service Provider
13%
Healthcare Company
9%
Hospitality Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for Smarsh Enterprise Platform?
My experience with pricing, setup cost, and licensing has been standard cost; I always use Microsoft because it is the best solution for me, and I trust them—they work properly. My whole system is ...
What needs improvement with Smarsh Enterprise Platform?
I think Smarsh Enterprise Platform's WhatsApp capture solution still needs improvement; a big part of that is due to Meta's platform that puts many restrictions, but it is not as simple to set up a...
What is your primary use case for Smarsh Enterprise Platform?
My main use case for Smarsh Enterprise Platform is teams capture, recording, and archiving, which is my most important feature, along with emails. It is important for compliance reasons to document...
 

Also Known As

No data available
Micro Focus eDiscovery, Autonomy eDiscovery, HPE Autonomy eDiscovery, HPE eDiscovery, Actiance
 

Overview

 

Sample Customers

Global energy company, Major bank, Major food and beverage manufacturer, Pharmaceutical manufacturer, Global corporation
Bank AlJazira, MTS India, Vodafone Ireland
Find out what your peers are saying about Commvault, Microsoft, Google and others in eDiscovery. Updated: October 2026.
917,433 professionals have used our research since 2012.