We performed a comparison between Mule Anypoint Platform and Zapier based on real PeerSpot user reviews.
Find out in this report how the two Cloud Data Integration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The monitoring capabilities of this product are very good because of the feedback it supplies in statistics."
"The product’s ability to seamlessly translate protocols is great."
"It's easy to develop APIs."
"Overall, it is a pretty good product. It is also very scalable."
"The tool is very capable and offers a high performance. The tool supports batch processing and ETL processing."
"When we talk about the APIs, there are multiple policies one can apply on APIs, like rate limiting policies, OWASP policies, and OWASP security policies, that can be easily configured in Mule Anypoint Platform."
"API management."
"The exchange and API management features are the best in the market."
"There are a few valuable features, like the stability that it comes with and also the number of features that it offers. I've used other services like Pabbly, but they don't offer similar numbers of applications that Zapier has or allows to integrate with – it's maximum."
"Webhooks are the most valuable feature of Zapier."
"Zapier handles everything under the sun that you would think you need in automation. It is the most mature integration platform and service on the market."
"Zapier is user friendly and makes it easy to integrate different tools. It has a drag and drop functionality which makes it easy to connect environments."
"Zapier's interface, for me, is the solution's greatest value proposition. It is designed and developed for people who don't have a clue about what they're trying to do. It has a very user-friendly interface."
"Zapier’s most valuable feature is its ability to interconnect applications or devices."
"Zapier luckily has a wide range of integrations, I would say."
"We can connect Zapier with Zoho CRM for lead generation. I like the tool's drag and drop feature."
"Technical support needs to be improved, especially when you need help with more technical aspects of the solution."
"Better documentation, in particular with respect to the initial setup, would be helpful."
"It doesn't work well when you try using it for the processing layer."
"Mule Anypoint Platform could improve by having more up-to-date adapters to do work in a digital space."
"The stability could be better."
"This becomes an expensive solution over time."
"The terms of use and how it's priced has become very difficult to manage, which is forcing us to look for alternatives already - and we haven't even been using it for that long just yet."
"One area we'd like to see improvement in is the error logging and troubleshooting process."
"It is not worth the money if you have a little bit of a technical mind...Zapier is not able to set up different modules. When automation doesn't work, it's not that easy to find why it didn't work."
"There is room for improvement in the support. They are not responsive, and they don't take much time to get resolved."
"Some apps are not available yet. For instance, a connection with Joomla! would be great. In general, all the most-used apps are available, but I bumped into Joomla! with a client."
"System-to-system is fine, but when it comes to system-to-user, where Zapier is helping to communicate to a user, that's a one-way communication. If that user has to perform some action on that notification, the action isn't handled by Zapier. So there's no way to orchestrate that and it's very cumbersome."
"Being able to share Zaps and organize them with teammates would allow sharing and refining scenarios and even combining steps that require different people's credentials."
"Zapier could be a little faster, but that might not be possible. I would encourage Zapier to make more API endpoints for each application"
"Zapier needs more YouTube or video tutorials or more training for people. That would help a lot. In particular, Zapier should have documentation for every connector. Its documentation needs to be more detailed and visual."
"After mapping them out, and they'd worked for a while, I've had Zapier fail."
Mule Anypoint Platform is ranked 3rd in Cloud Data Integration with 40 reviews while Zapier is ranked 10th in Cloud Data Integration with 40 reviews. Mule Anypoint Platform is rated 8.2, while Zapier is rated 8.6. The top reviewer of Mule Anypoint Platform writes "Robust, reliable, and stable, ensuring high availability for critical integrations". On the other hand, the top reviewer of Zapier writes "A tool for automation purposes requiring an easy initial setup while offering a very helpful technical support team ". Mule Anypoint Platform is most compared with MuleSoft Composer, Microsoft Azure Logic Apps, Oracle Integration Cloud Service, SAP Process Orchestration and SAP Cloud Platform, whereas Zapier is most compared with AWS Glue, Alteryx Designer, Tray.io, Coefficient and MuleSoft Composer. See our Mule Anypoint Platform vs. Zapier report.
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