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Microsoft Entra ID Protection vs Microsoft Purview eDiscovery comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.8
Organizations saw ROI in three years with Entra ID, appreciating time savings and reduced login hassle despite high pricing.
Sentiment score
7.7
Microsoft Purview eDiscovery boosts ROI by improving data efficiency, compliance, risk management, and reducing legal and IT workloads.
There is a return on investment in terms of time-saving, control, and ease of manageability of the environment.
Software Solutions Account Manager at First Distribution
We have seen a 100% return on investment.
Senior System Engineer at a sports company with 5,001-10,000 employees
The ease of accessing necessary information promptly is the biggest return on investment.
Manager, Information Technology Operations & Security at a energy/utilities company with 201-500 employees
It's hard to quantify the ROI in a dollar amount, but we realize value by doing more tasks in less time than we did before.
Director, IT Infrastructure & Cloud Technology at a legal firm with 501-1,000 employees
 

Customer Service

Sentiment score
6.6
Microsoft Entra ID Protection support is generally well-rated, but experiences vary based on subscription type and available resources.
Sentiment score
7.6
Microsoft Purview eDiscovery is praised for responsive support, despite some mixed experiences with wait times and outcomes.
We classified it as a critical problem, and they accepted our classification and helped us quickly.
Founder at AiALL
They often refer to internal blogs, which doesn't offer much new information and can limit our capabilities in troubleshooting.
AI Solution Architect at Bitscape Infotech Pvt. Ltd.
Tickets often bounce from person to person, requiring the sharing of information multiple times.
Software Solutions Account Manager at First Distribution
I would rate Microsoft Purview eDiscovery's customer service and technical support a ten.
Is admin at a energy/utilities company with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
7.8
Microsoft Entra ID Protection efficiently scales from SMEs to enterprises, offering flexibility and seamless adjustment to varying business demands.
Sentiment score
7.9
Microsoft Purview eDiscovery is scalable and efficient, seamlessly integrating with cloud infrastructures but lacks some search functions.
Since it is a cloud computing product, it can accommodate a range of company sizes, from a few users to large businesses.
Security Analyst at UPCI
There are no issues with scalability up to your license limitations.
Senior Solution Architect DataCenter & Cloud at a tech services company with 11-50 employees
We haven't experienced problems with Microsoft Entra ID Protection.
Founder at AiALL
It scales with us seamlessly.
Director, IT Infrastructure & Cloud Technology at a legal firm with 501-1,000 employees
With the E3 licensing, I would rate the scalability of Microsoft Purview eDiscovery as a six because it lacks certain critical search functionalities.
Is admin at a energy/utilities company with 1,001-5,000 employees
 

Stability Issues

Sentiment score
7.2
Microsoft Entra ID Protection is stable and reliable, though occasional bugs and infrequent outages occur during integrations and authentications.
Sentiment score
8.6
Microsoft Purview eDiscovery is generally stable, with minor slowdowns, but users seek more transparency on performance issues.
For us, it has been one hundred percent reliable.
Manager, Information Technology Operations & Security at a energy/utilities company with 201-500 employees
Microsoft Purview eDiscovery is highly reliable.
Director, IT Infrastructure & Cloud Technology at a legal firm with 501-1,000 employees
 

Room For Improvement

Microsoft Entra ID Protection requires enhancements in user interface, scalability, third-party integration, documentation, and simplified management processes.
Microsoft Purview eDiscovery needs faster, more efficient features, better integration, NLP for queries, and affordable pricing for users.
If there was some level of backup mechanism available with quick restore functionality, that would be beneficial.
Senior Solution Architect DataCenter & Cloud at a tech services company with 11-50 employees
Microsoft has not offered control over how they calculate high or low-risk scenarios.
AI Solution Architect at Bitscape Infotech Pvt. Ltd.
There is no write-back feature from the cloud to local, which would allow me to use my own credentials from the cloud tenant securely.
Security Operations Team Leader at Yalla Security Srl
Adding more features, as Microsoft continues to expand their cloud offerings, would be beneficial.
Director, IT Infrastructure & Cloud Technology at a legal firm with 501-1,000 employees
Defining what constitutes a credit card because that is where I get the most false positives.
Senior System Engineer at a sports company with 5,001-10,000 employees
We find that many critical functions are available only to E5 license holders.
Is admin at a energy/utilities company with 1,001-5,000 employees
 

Setup Cost

Microsoft Entra ID Protection costs $5-$6 per user monthly, with pricing complexity varying by company size and included features.
Microsoft Purview eDiscovery pricing is complex, with E5 costly yet beneficial, while E3 is cheaper but limited.
Entra ID Protection is not badly priced, but some clients, especially in medium to smaller scale companies in third-world countries, find it quite expensive.
Software Solutions Account Manager at First Distribution
Microsoft Entra ID requires additional licensing components.
AI Solution Architect at Bitscape Infotech Pvt. Ltd.
The pricing for Microsoft Entra ID protection is not expensive.
Security Analyst at UPCI
With CSP or MCE-style agreements with Microsoft, the process is streamlined since we have reps from both Microsoft and CDW working together.
Director, IT Infrastructure & Cloud Technology at a legal firm with 501-1,000 employees
As an M3, I find the Purview pricing of 1250 per user worthwhile.
Senior System Engineer at a sports company with 5,001-10,000 employees
The pricing and licensing with Microsoft can be complex, and licensing is known to be a challenge because it changes frequently.
Enterprise Content Mamagement Lead Developer at a energy/utilities company with 1,001-5,000 employees
 

Valuable Features

Microsoft Entra ID Protection enhances security with multifactor authentication, identity governance, and adaptive threat detection integrated with Azure.
Microsoft Purview eDiscovery ensures efficient data retrieval with multi-platform integration, automation, compliance visibility, and adherence to global data privacy laws.
Having a single sign-on feature with Entra ID ensures seamless access to various applications, even those with significant security constraints.
AI Solution Architect at Bitscape Infotech Pvt. Ltd.
These features ease the job of security analysts, providing a better vision of user activities and potential risks.
Security Operations Team Leader at Yalla Security Srl
We use automated remediation for logon purposes and error purposes. It remediates issues and provides just-in-time access when applicable.
Senior Solution Architect DataCenter & Cloud at a tech services company with 11-50 employees
The most valuable feature of Microsoft Purview eDiscovery is its ability to search across various platforms, including Exchange, SharePoint, Teams, and OneDrive.
Director, IT Infrastructure & Cloud Technology at a legal firm with 501-1,000 employees
Purview can connect to iOS, Mac, Android, and SaaS apps, which is critical for capturing SMS and MMS text message data.
Is admin at a energy/utilities company with 1,001-5,000 employees
Purview's inclusion of global regulations is critical because we're heavily regulated by FERC, Sarbanes-Oxley, and the SEC.
Enterprise Content Mamagement Lead Developer at a energy/utilities company with 1,001-5,000 employees
 

Categories and Ranking

Microsoft Entra ID Protection
Ranking in Microsoft Security Suite
9th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Identity Management (IM) (8th), Identity Threat Detection and Response (ITDR) (2nd)
Microsoft Purview eDiscovery
Ranking in Microsoft Security Suite
22nd
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
8
Ranking in other categories
eDiscovery (1st)
 

Mindshare comparison

As of January 2026, in the Microsoft Security Suite category, the mindshare of Microsoft Entra ID Protection is 3.1%, down from 4.9% compared to the previous year. The mindshare of Microsoft Purview eDiscovery is 1.5%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Microsoft Security Suite Market Share Distribution
ProductMarket Share (%)
Microsoft Entra ID Protection3.1%
Microsoft Purview eDiscovery1.5%
Other95.4%
Microsoft Security Suite
 

Featured Reviews

reviewer2133984 - PeerSpot reviewer
Sr. Security Analyst/Incident Response at a retailer with 5,001-10,000 employees
Conditional access provides detailed security customization
The best features of Microsoft Entra ID Protection are the conditional aspects, particularly the conditions that can be created. Microsoft Entra ID Protection has helped us because it gives us conditions that we can filter on or support, providing us more granularity. Microsoft Entra ID Protection allows blocking based on geolocation and similar parameters. The protections for handling identity threats in Microsoft Entra ID Protection, such as the automated remediation, are working effectively. With Microsoft Entra ID Protection, we are able to pivot off of particular alerts and stay abreast of them, which works to enhance our organization's security strategy. They definitely aid in threat detection with Microsoft Entra ID Protection.
reviewer2595618 - PeerSpot reviewer
Senior System Engineer at a sports company with 5,001-10,000 employees
Has made it significantly easier to handle rare litigation requests
The speed of it is valuable. I am able to search even 10,000 mailboxes for specific content. It helps search and accommodate the often limited information provided by users regarding what they need. It provides a solid starting point, and then we are able to refine the data from there. That has been very helpful because we do not always get enough information from our users to know what to look for. For example, a user is missing an email from x date but does not know anything else. In such a case, I give them a list of emails to look at so that they can tell me what they are missing. It is not a lack of the tool. It is more of a lack of the user providing info.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
14%
Manufacturing Company
9%
Government
8%
Government
13%
Financial Services Firm
12%
Computer Software Company
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Azure Active Directory Identity Protection?
The pricing for Microsoft Entra ID protection is not expensive. It varies based on the company's size and quality.
What needs improvement with Azure Active Directory Identity Protection?
We explore the possibilities to use Purview to control our applications, though not very deeply as it's not very helpful at this moment.For us, the most important problem is access; we need an easy...
What is your primary use case for Azure Active Directory Identity Protection?
We are still deep involved in the use of Microsoft technology for databases and business intelligence, and in the last three years with Power Apps and Power Automate, all that means Azure services,...
What is your experience regarding pricing and costs for Microsoft Purview eDiscovery?
The setup process was very straightforward. We acquired pricing through our reseller in NASDAQ, eliminating the need to search for prices ourselves.
What needs improvement with Microsoft Purview eDiscovery?
The query language can be time-consuming to figure out if you don't know it initially. While there are options with dropdowns to select criteria, having a natural language feature would be benefici...
What is your primary use case for Microsoft Purview eDiscovery?
I sometimes use it for legal holds or to find lost items, and to determine what is going on. However, most of the time, my use case is legal-related.
 

Also Known As

Azure Active Directory Identity Protection, Azure AD Identity Protection
No data available
 

Overview

Find out what your peers are saying about Microsoft Entra ID Protection vs. Microsoft Purview eDiscovery and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.