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ManageEngine IT360 vs Splunk AppDynamics comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine IT360
Ranking in IT Infrastructure Monitoring
73rd
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
Network Monitoring Software (79th), IT Asset Management (24th)
Splunk AppDynamics
Ranking in IT Infrastructure Monitoring
4th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
278
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), IT Operations Analytics (2nd), Mobile APM (1st), Container Monitoring (1st)
 

Mindshare comparison

As of November 2026, in the IT Infrastructure Monitoring category, the mindshare of ManageEngine IT360 is 0.6%, up from 0.2% compared to the previous year. The mindshare of Splunk AppDynamics is 2.5%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Splunk AppDynamics2.5%
ManageEngine IT3600.6%
Other96.9%
IT Infrastructure Monitoring
 

Featured Reviews

ZM
It manager at PTC (Public Telecomuncation Corporation)
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.
YA
Sr. Solution Architect, Project Manager at The National Commercial Bank
Root cause analysis has become possible but complex setup and agent issues still slow investigations
The limitations I notice include the instability of the agent, which crashes, and the application itself consuming memory under heavy loads. Additionally, the customizations are not easy to build, especially for new parsers and functionalities that are just supported out-of-the-box. Splunk AppDynamics needs to be more user-friendly so that even someone who does not know what is happening should be able to easily find the root cause of issues, as the tool is specifically designed for application developers, not from a user perspective for problem identification. My experience with the application performance monitoring capabilities of Splunk AppDynamics indicates that it is complex. The correlation from the front end to the back end is not working properly. In an application using the EUM feature and having the app agent, the app agent gives me the transaction data, but the EUM data does not correlate to the backend transactions, and I do not know why. It can be very complex to find the root cause in those scenarios, as there is a disparity in metrics, making it challenging. Even though Splunk AppDynamics is trying, my very large environment presents hurdles that medium-scale organizations might not experience. After spending around three to four years trying to get value from it, I still feel a lack of satisfaction. To get closer to a rating of 10 in the future, I would like to see whatever features are being provided made to work, particularly in large environments. Splunk AppDynamics claims it can do 100 things, but if those things are not functioning cohesively, it is ineffective. Instead of offering 100 features that do not work together, it would be better to focus on a smaller set of features that operate effectively. Changes happen daily with new applications and technologies, and Splunk AppDynamics needs to adapt more swiftly to keep up. The feature that helps detect and protect against vulnerabilities does raise concerns. I experience vulnerabilities in Splunk AppDynamics that I communicate to support for fixes, and they often respond by indicating that some fixes are available in new versions. This creates a continuous cycle of raising issues and waiting for resolutions through version updates.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easy to identify and collect information from all of the nodes on the network."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"All I know is that when it comes to managing the active directory, ManageEngine is something I consider to be the best."
"The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company."
"The technical support is good."
"Customer Service: Absolutely fantastic."
"The monitoring capability is easy to use and it can be done without any training."
"I would suggest you use this product as it's easy for administration, and is based on distributed model support."
"Everything that AppDynamics yields we use in some way."
"Technical support is excellent; they are very responsive and technically intelligent."
"That visual representation’s been really good, also the overhead that AppDynamics creates is quite small. We've tried Dynatrace in the past. Some of the applications didn't work as well with Dynatrace."
"You save time by using this solution allowing you to utilize that saved time towards developing new features for your customers versus trying to troubleshoot the ones that are not working properly."
"The transaction snapshots let you find out where the application broke; it pinpoints where in the call stack, and then how long it took to resolve."
"Despite dozens of deployments across hundreds of applications- we have yet to see a case where AD is negatively impacting application execution or functionality."
"AppDynamics includes a service application map of the call load, response, environment health index, and transactions that are dynamically rated on one easy-to-use page."
"We were able to throw AppDynamics in there, identify the root cause within probably 45 minutes, which took our process time from 33 days down to 18 days, and then a few more efficiencies were found a few hours later, which brought it down to three days."
 

Cons

"The ManageEngine features could improve to show graphs of the traffic and network utility."
"ManageEngine needs to fix the downtime scheduler for SNMP monitored devices. Alarms are still generated for the devices placed into scheduled maintenance."
"This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product."
"The product could use more intelligence, automation and general availability of product information."
"We would like to have support for integration with ServiceDesk."
"The GUI could be improved."
"We have hundreds of services and multiple shared health rules for alerting for each of them, AppD has no easy way to pull up all the health rules for a particular service to send off the each app owner to validate alerting thresholds."
"Analytics SQL statement monitoring"
"The synthetic scripting for end-user monitoring could be a little bit broader. Instead of using just Python, they can include a few other languages so that not everyone has to jump on the bandwagon for Python and do Selenium scripting. They can open up that a bit to make it simpler for people to do the scripting."
"AppDynamics Database Monitoring would be improved with more support for microservices architecture."
"I would like to have customizable dashboards to use when I am monitoring certain applications."
"The infrastructure is not as good as other solutions."
"AppDynamics is really pricey as it requires licenses for every feature."
"In the transaction naming features, for business transactions, we are not always able to tie a business transaction to a real user transaction."
 

Pricing and Cost Advice

Information not available
"There is an annual cost to use this solution. The licensing model could be improved by making it more cost-effective."
"As compared to other applications, its price is moderate. Its price is neither very high nor very low."
"It could be a bit lower, but looking at the scalability, functionality, and other things, you can understand why AppDynamics is so expensive as compared to some of the cheaper products that don't have that full single pane of glass they've got. Dynatrace has got three different elements that you need to log into just to get a full view, which is not so good, and because of that, it is a bit cheaper."
"The way it is structured in terms of price could be better. You pay for individual modules and that adds on to the cost, which detracts you from implementing those modules and slows you down."
"AppDynamics is what I would consider an enterprise-level solution. This means that it's a solution that is intended for use by larger organizations, while small or medium-sized businesses may find it difficult to afford. The number of agents required will also impact the pricing, and smaller companies may only be able to afford a limited number of agents. Essentially, the cost of the solution is not within the reach of every organization, and only some may be able to afford it."
"We find its pricing reasonable and competitive. After it was acquired by Cisco, we found it acceptable."
"Purchasing the product through the AWS Marketplace was good."
"Take into consideration what you get for specific pricing models and how much it costs to add on things you may need later.​"
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Top Industries

By visitors reading reviews
Construction Company
26%
Comms Service Provider
20%
Manufacturing Company
7%
Computer Software Company
6%
Financial Services Firm
20%
Outsourcing Company
10%
Construction Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise38
Large Enterprise208
 

Questions from the Community

Ask a question
Earn 20 points
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with AppDynamics Server Monitoring?
There is room for improvement in auto-discovery and mapping. While it is very good, sometimes we need customization to match our application or business needs, but currently it is satisfactory. If ...
What is your primary use case for AppDynamics Server Monitoring?
I use Splunk AppDynamics data collection features with agents. It is on-premises, particularly in hybrid and on-premises environments. I have used Splunk AppDynamics for business transaction monito...
 

Also Known As

IT360
No data available
 

Overview

 

Sample Customers

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
Find out what your peers are saying about ManageEngine IT360 vs. Splunk AppDynamics and other solutions. Updated: November 2026.
921,148 professionals have used our research since 2012.