ManageEngine IT360 and Quest KACE Asset Management Appliance compete in IT management solutions, with Quest KACE often perceived as superior due to its comprehensive feature set and perceived long-term value.
Features: ManageEngine IT360 offers integrated IT management capabilities, including network, server, and application management within a unified console. Quest KACE Asset Management Appliance provides robust asset management features, automated patching, and comprehensive reporting tools. Both products cater to different IT management needs with unique approaches to asset and network management.
Room for Improvement: ManageEngine IT360 could enhance its feature set with more advanced asset management functionalities and provide more detailed reporting options. Quest KACE Asset Management Appliance could benefit from more cost-effective pricing options and streamlined deployment processes. Both products can improve their user interfaces for an enhanced user experience.
Ease of Deployment and Customer Service: ManageEngine IT360 offers straightforward on-premises deployment with accessible customer service. Quest KACE Asset Management Appliance provides flexible deployment models, including both on-premises and cloud options, backed by robust customer support known for prompt resolution.
Pricing and ROI: ManageEngine IT360 offers competitive pricing with notable ROI through its integration capabilities that minimize additional resource needs. Quest KACE Asset Management Appliance has a higher initial setup cost, justified by its extensive feature set, which can lead to substantial long-term ROI benefits through comprehensive IT management efficiencies.
With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.
The KACE Asset Management Appliance provides comprehensive hardware and software inventory and asset management across a variety of operating systems — Windows®, Mac®, Linux®, UNIX® and Chrome OS™, plus network-connected non-computing devices — through the entire IT asset lifecycle, giving you and your team more time to focus on IT innovation. Fast to implement and easy to use, this tool discovers all hardware and software on your network, and provides ongoing IT inventory management, IT asset management (ITAM) and software asset management (SAM).
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