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ManageEngine ADSelfService Plus vs Zoho Vault comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine ADSelfService ...
Ranking in Enterprise Password Managers
15th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Zoho Vault
Ranking in Enterprise Password Managers
18th
Average Rating
7.0
Reviews Sentiment
6.6
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Enterprise Password Managers category, the mindshare of ManageEngine ADSelfService Plus is 0.2%, down from 0.3% compared to the previous year. The mindshare of Zoho Vault is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers
 

Featured Reviews

Hussein Taha - PeerSpot reviewer
Provides wide options for multifactor authentication with very simple implementation
We struggled with the end users because most don't have the required IT background. They needed password resets for emails and accounts in the active directory. This created an issue for the help desk, and the system and ManageEngine ADSelfService Plus gave us a QR solution for the end users. Once an account is set up, you scan the QR code through Google authentication, Microsoft authentication or any program that can authenticate with the QR. You'll automatically generate a code that gives the port to reset or unlock your account very easily.
AnandMaurya - PeerSpot reviewer
Helps to build invoices but needs to improve the issue with bugs
I use the solution to build invoices for tenants or vendors.  The tool has bugs and breaks down at times.  I have been using Zoho Vault for a long time.  I would rate the tool's stability a seven out of ten.  I would rate Zoho Vault's scalability a seven out of ten. My company has 20-30 users…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Having multifactor authentication in Windows machines."
"The solution provides wide options for multifactor authentication."
"The solution enables agents to reset their passwords."
"The most valuable feature is the ability for remote users to change their login credentials using their mobile devices."
"One of the most valuable features is the self-service capability. I"
"Due to ransomware and novel threats, we can no longer allow people to gain domain admin access to our servers with only a username and password. With MFA, they must supply a one-time password sent to them via some authenticator, like Microsoft or Google Authenticator. It could be a text message."
"Monitoring is one of the most valuable features for us."
"It's very simple to manage and implement. Its functions are straightforward. You get all the basic features, such as you get the option to unlock the user account if it is locked. You can enforce password policies, and you also have the option to allow them to reset their passwords if they forget it. These were the basic requirements of my company that we could achieve through this product."
"I use the solution to build invoices for tenants or vendors."
 

Cons

"The price must be reduced."
"There is a lack of specific information provided by the analytics portion of the software."
"Could be simplified, not user-friendly."
"The registration process could be improved. It should be easier for users to register for the service."
"We need more reports for visualization."
"The worst part is that the solution can only be installed or updated on a device if it is physically connected to the local network."
"They could improve their security of the products to prevent vulnerabilities."
"The tool has bugs and breaks down at times."
 

Pricing and Cost Advice

"Using this solution costs us about $1,200 USD per year."
"You purchase the license for one time, and you can use it for a lifetime. The only thing is that in order to get support, you need to upgrade your product to the latest solution. You need to keep a support contract with them for which you have to pay some amount. It's a very small amount for renewing their support contract. Overall, it's very cost-effective."
"Zoho Vault is cheap."
report
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Government
11%
Wholesaler/Distributor
9%
Comms Service Provider
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with ManageEngine ADSelfService Plus?
The price must be reduced. The cost must depend on the number of nodes.
What is your primary use case for ManageEngine ADSelfService Plus?
We use the solution to reset passwords automatically. It is useful for companies that have many employees.
What advice do you have for others considering ManageEngine ADSelfService Plus?
We can get a certification on the solution. We never had to contact support. It is a simple application. We also use a tool to decrease the number of incidents. I will recommend the tool to others....
What do you like most about Zoho Vault?
I use the solution to build invoices for tenants or vendors.
What needs improvement with Zoho Vault?
The tool has bugs and breaks down at times.
 

Overview

 

Sample Customers

TEL U.S. Holdings Inc, Henson Group, CAMH, HPE, HubSpot, Hitachi, IBM, Accenture, Capgemini, Apogee, Symantec
Elitser Technologies, Design Develop Realize, Cypress Grove Technologies, Objectives Reached, Live Session, Vizergy, Chapman Business Services, Merrick Towle Communications, TheCloud.org.uk
Find out what your peers are saying about Microsoft, CyberArk, Amazon Web Services (AWS) and others in Enterprise Password Managers. Updated: May 2025.
853,271 professionals have used our research since 2012.