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Logpoint vs OTRS Storm comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Logpoint
Ranking in Security Orchestration Automation and Response (SOAR)
18th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Log Management (39th), Security Information and Event Management (SIEM) (30th), User Entity Behavior Analytics (UEBA) (12th), Endpoint Detection and Response (EDR) (44th)
OTRS Storm
Ranking in Security Orchestration Automation and Response (SOAR)
32nd
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Logpoint is 1.2%, up from 1.1% compared to the previous year. The mindshare of OTRS Storm is 0.1%, down from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Abdullah Secca - PeerSpot reviewer
Valuable monitoring and integration features boost compliance
They are not in the US market, and the quality of support has declined. They migrated operations from Boston to Denmark, and we cannot use a tool hosted outside the country. Additionally, dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.
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Top Industries

By visitors reading reviews
Educational Organization
45%
Computer Software Company
16%
Comms Service Provider
7%
Manufacturing Company
4%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for LogPoint?
I rate the pricing at eight, suggesting it's relatively good or affordable.
What needs improvement with LogPoint?
Logpoint needs to be cloud-native, as currently, it is not. Additionally, there should be compliance mapping, where the features and actions within Logpoint map to security compliance standards.
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Comparisons

No data available
 

Overview

 

Sample Customers

AP Pension, Copenhagen Airports, KMD, Terma, DISA, Danish Crown, Durham City Council, Game, TopDanmark, Lahti Energia, Energi Midt, Synoptik, Eissmann Group Automotive, Aligro, CG50...
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Find out what your peers are saying about Microsoft, Palo Alto Networks, Splunk and others in Security Orchestration Automation and Response (SOAR). Updated: May 2025.
855,266 professionals have used our research since 2012.