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Kentico vs Liferay Digital Experience Platform vs Salesforce Community Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of September 2025, in the Digital Experience Platforms (DXP) category, the mindshare of Kentico is 3.1%, up from 2.7% compared to the previous year. The mindshare of Liferay Digital Experience Platform is 12.6%, down from 14.0% compared to the previous year. The mindshare of Salesforce Community Cloud is 3.3%, up from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Experience Platforms (DXP) Market Share Distribution
ProductMarket Share (%)
Liferay Digital Experience Platform12.6%
Salesforce Community Cloud3.3%
Kentico3.1%
Other81.0%
Digital Experience Platforms (DXP)
 

Featured Reviews

reviewer1384113 - PeerSpot reviewer
Flexible, offers helpful web templates, and has good connectivity with third-party applications
Kentico is one of the top solutions on the magic quadrant. Currently, all of the development that we do, we hard-code ourselves. We don't use local development frameworks for other systems. We are looking to expand our use of Kentico by adding no-code or low-code products for rapid development. My advice for anybody who is implementing Kentico is that if they are transitioning into it then be sure to use a phased approach. Don't try to migrate everything right away. I suggest doing it over time and become familiar with the system. If it is only one site then it will not be too difficult, but normally, there are multiple sites. I would rate this solution an eight out of ten.
Bhavin Panchani - PeerSpot reviewer
Offers integration capabilities that are very easy to use
My company has 20 people who work on the product. I know that my company has around seven customers who use the tool. I recommend the product depending on the use cases of the person who wants to buy it. If your use case is to develop a public site, customer portal, self-service, or intranet, I would say that you should go for the Liferay Digital Experience Platform. If your use cases are related to e-commerce, you need to evaluate your use cases against Liferay Digital Experience Platform, and you can use it if you find it to be a good fit. Otherwise, you should search for other platforms.
Julio Divietro - PeerSpot reviewer
Helps us with sales management of customer life cycles with good business intelligence
Our primary use case for the solution is sales management of customer life cycles. We deploy the solution on cloud The stability and ease of use are valuable. Additionally, the granularity of the tool provides a great experience because of the several variables we can manage during the process.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would say they have a modern, flexible, agile content management system."
"The most valuable features are its integration capabilities and advanced marketing suite."
"The integration capabilities of the product are super easy to use."
"It allows us to arrange and develop new ideas, then incorporate them into the portal. We can create a one stop information center, so people can access the information from one window."
"The web/mobile/portal integration was one of the features that we found most valuable, primarily because it reduced our development time."
"I think that it could be interesting to expand the eCommerce capabilities to the B2C sector."
"The look and feel and the user interface are great."
"The solution is easy to install."
"We chose Liferay because it is open-source and that we can make any number of users apply, register into the system and use the system, as opposed to other solutions where the cost is based on user licenses. This is one of the most attractive features."
"Manageability is very good and probably the most valuable part of a tool of this type. There is a little more of a learning curve than you have with a simple tool, but a business user can learn to manage the system as an administrator very easily."
"All the business intelligence included in the tool gives more information about the cycle of the sales stage."
"What I found most valuable in Salesforce CRM is its reporting feature because it's extensive and it's very accurate. I also like that you can move opportunities by stages. I find that feature very important and very useful because it helps you understand where opportunities get stuck, and at what stage it is currently."
 

Cons

"They don't have a lot of libraries, which is something that they can improve on."
"This product needs an out of the box Intranet/Extranet Solution."
"The documentation provided needs to be more detailed. It's sometimes hard to develop things because the documentation is so sparse."
"It could be improved in terms of adding filters to some of the rules. Therefore, you can retain how long a document would need to stay in an archive."
"It could have better built-in integration with a wider variety of extensions out-of-the-box."
"The plugins should be more affordable."
"The integration and configuration need to be simplified."
"Social area and capabilities need improvement."
"The user interface can be improved."
"An area for improvement in Salesforce CRM is that there's still a lot of manual input you need to make. If it could pick up things automatically from an email and auto-populate, that would make the tool better. Another area for improvement is that the Salesforce CRM connector for G-suite does not work effectively."
 

Pricing and Cost Advice

"The licensing fees are probably about $100,000 USD per year."
"Licensing costs can be very expensive."
"It's an open-source structure. Other costs are for professional services to integrate Liferay to other existing systems."
"It is a bit expensive."
"Their pricing model should be modified to include per user options instead of just servers/cores, etc."
"The product is neither cheap nor expensive. What Liferay Digital Experience Platform offers at its current price can be considered something that is worth the money."
"Pricing for Salesforce CRM is extremely expensive."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
20%
Computer Software Company
13%
Government
6%
Hospitality Company
6%
University
15%
Comms Service Provider
11%
Educational Organization
10%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise8
Large Enterprise23
No data available
 

Questions from the Community

Does Kentico provide good options for marketing?
Absolutely! I can't stress enough how important marketing is for the digital experience you're giving to customers. I...
What is the content management system of Kentico like?
In my experience, Kentico has been a very flexible and easy-to-use content management system. Keep in mind that we ha...
What do you use Kentico for?
Hello, I think Kentico will serve you well as a digital experience platform and especially for commerce purposes. We ...
What is the best feature of Liferay?
A tricky question because it'd depend on what your focus will be on Liferay as a digital experience platform. I mean...
Is Liferay suitable for complete beginners?
A non-developer here, and frankly, a little bit of a tech beginner in general. My company branched out into digital e...
What is Liferay’s capacity for backup?
Yes, I think you can trust the cloud feature of Liferay pretty well. It gives you the option to back up your data as...
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Also Known As

No data available
Liferay DXP
No data available
 

Overview

 

Sample Customers

Gibson Musical Instruments, Mazda, Segway, Twinings, Ingram Micro, Allergan, Kingspan
Adidas, Carrefour, Cisco Systems, Danone, Fujitsu, Lufthansa Flight Training, Siemens, Société Générale and the United Nations
Brown-Forman, GE Aviation, Pernod Ricard, Toyota, Virgin America, GE, IAVA
Find out what your peers are saying about Adobe, Liferay, Sprinklr and others in Digital Experience Platforms (DXP). Updated: September 2025.
867,821 professionals have used our research since 2012.