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Kemp LoadMaster vs LoadBalancer Enterprise vs NetScaler comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of August 2025, in the Application Delivery Controllers (ADC) category, the mindshare of Kemp LoadMaster is 7.3%, up from 7.1% compared to the previous year. The mindshare of LoadBalancer Enterprise is 3.9%, up from 3.4% compared to the previous year. The mindshare of NetScaler is 14.4%, down from 16.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Delivery Controllers (ADC)
 

Featured Reviews

PeterForster - PeerSpot reviewer
A highly stable and scalable load-balancing software that offers great technical support
My company is really happy with Kemp LoadMaster as a product. My company is also happy with the support we receive from Kemp LoadMaster. I want Kemp LoadMaster to provide users with better reporting capabilities in relation to TCP packets. In general, the connections that are present in the system require improvement. Feature-wise, Kemp LoadMaster has everything that our company's customers require. Kemp LoadMaster also has features that have supported our company's past projects.
Roger Seelaender - PeerSpot reviewer
Great WAF - low-maintenance solution that performs as advertised
The solution can be improved with the development of a SIP engine because it is difficult to manage SBCs. All SBCs are really tough to write rules for. If we could put this in front of an SBC to have the right rules to possibly block the traffic, that would be very helpful. The solution can also improve the relationship between Loadbalancer.org and Metaswitch, or now, Microsoft because Metaswitch was purchased by Microsoft. They both position themselves as certified but don't always talk to each other. I wish there would be closer integration between the solution and the vendors when either release new upgrades to their product line. Often we find issues on either end post upgrades.
DEMİRHAN ÇAVUŞOĞLU - PeerSpot reviewer
A tool for centralized management including inventory and sales tracking
Citrix ADM has the ability to implement policies to tighten security. For instance, you can restrict access to your network from outsiders or lack necessary security measures such as antivirus programs. Additionally, there's the Delivery Controller, which allows for comprehensive monitoring and management tasks such as remote restarts, maintenance, and registration. Another essential component is the Director, which provides detailed insights into sessions, including identifying session failures, connection issues, user lockouts, etc. It presents a list of problems to address, enabling you to click on them and resolve them efficiently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Using Kemp as a front-facing service appliance, it allows me to have the flexibility of swapping out real servers behind the scenes without any intervention from my network team."
"Great web balancing and remote access balancing."
"​Simple to install with good documentation."
"The most valuable feature so far has been the high-availability options that allowed us to add an additional Kemp LoadMaster VLM virtual appliance into our VMware vSphere environment, to provide failover for our existing LoadMaster."
"The pricing of the solution is valuable."
"I like that this is a Network Load Balancer that can be used practically with any application in the backend. They have how-to guides on how to set up Kemp NLB with Exchange, but you can use it as well for Sharepoint, RDS, or any other back end server."
"The user interface is very easy to work with."
"The most valuable features for us are the Load Balancing and Web Application Firewall, as we have a lot of web applications."
"Loadbalancer.org is less complex than Citrix."
"We now get notifications when pool members go down, and we eliminate our downtime by not sending traffic to downed pool members.​"
"The user interface precludes need to be well versed with Linux IPVS command line. This make it easy for junior team members to participate in managing load balancing needs."
"The load balancers have an easy installation and a relatively simple, easy user interface to use."
"The connection that this solution helps our servers maintain has been most useful."
"I found scalability in Loadbalancer.org valuable."
"It's pretty much a Swiss Army knife for managing all the load balancing techniques."
"With basic network knowledge, our required system functionality can be configured and maintained.​"
"Very stable."
"Content Switching provides flexibility for routing traffic as desired to designated real servers. It also provides good geo capabilities through its GSLB feature."
"The web application firewall is one feature I found valuable in the solution."
"For desktop application management, I recommend the NetScaler edition. This product is like a Swiss army knife. Citrix NetScaler ADC supports the education front-end."
"Global load balancing between data centers."
"Easy, user-friendly setup with content switching and integrated caching features."
"I like the monitoring ability as it enables me to identify when an internal (load-balanced) resource is having issues before it becomes a problem in production."
"This solution increases the backend network service performance, which is one of the things that we like the most."
 

Cons

"Over the last several major versions, the GUI has remained virtually unchanged and still seems lacking."
"Overall, the Kemp LoadMaster has been an all-rounder great product and stable. The free trial and virtual edition make it a breeze for any potential customer to give it a spin before actually deciding to put it on the infrastructure or even talk to the CFO."
"Hardware version needs a dual power solution."
"Perhaps Kemp could offer some training videos."
"There are some challenges with updates on certain models that don't have a few features."
"There is room for improvement in the stability of the solution."
"In the web interface, there are a lot of settings in the different menus and it would be helpful if there were an interactive help system or tooltips to help the administrators find and configure the right settings."
"In the next release, they can introduce 360 views in the same dashboard to make it easier for users to view. The graphical information should be displayed on the dashboard."
"The solution can be a bit pricey."
"We could enhance the security aspects of the load balancer."
"You can run into an issue when one engineer passes the case over to another engineer after their shift and they don't know what the first engineer worked on up to that point."
"The configuration is somewhat complicated. Someone who does not know the solution may find this challenging."
"It doesn't have the bonding capability feature."
"I'd like to see scalability improved; it can be costly."
"If I have to say something, I suppose they could add an automated configuration backup to an FTP location (or something similar) so you don’t have to manually do it. I don’t see this as a problem, of course, as the configuration rarely changes and we only need one backup, but maybe for other users that feature would be handy."
"There are many features you can set in the backend of Loadbalancer. They should simplify the configuration. The administrator should be able to configure it more simply. How it is now, you can only configure it if you have a lot of experience."
"The technical support could be improved. They do not respond or assist customers in a timely manner."
"Mastering it requires significant learning and training due to its complexity."
"I think the documentation should be improved."
"The licensing model and technical support of the solution could be improved."
"We would like to see some fairly large scale improvement in the configuration process for this solution."
"Citrix ADC can be really complex. It isn't very simple like some other appliances that I've worked with. You need a lot of skill and experience to manage it. I'm not talking about a year or two. You need at least four years to understand it very well. It is not that easy to learn. They should make it a lot simpler for users to understand the management of it. They can also provide some additional training. The material they have on the site is not sufficient enough for you to understand how to manage it. Their training is expensive, and not everyone has the funds and experience for it. Citrix isn't very popular around these parts of the world. So, it can use some more marketing, sales, enlightenment, and advertisement. These could bring more market for them. Basically, there are just a few companies that really go for Citrix. Most of the companies go for VMware because they marketed themselves more than Citrix. There isn't much difference between Citrix and VMware. VMware is a little more robust than Citrix. Citrix has focused more on desktops rather than server virtualization, and that's the advantage VMware has over Citrix. Citrix also needs to educate and inform users about the infrastructure that is supported with a version. Currently, if the customers don't look at the datasheet, they might miss this important information."
"Improvements are needed to address the issue of machines becoming unregistered, ensuring stability for end users. Troubleshooting with Citrix support can be challenging, so clearer diagnostics would be beneficial. As for global server load balancing, it works well on-premises, depending on user volume and service stability. Overall, it's satisfactory for us."
"It was challenging explaining to customers that it's no longer NetScaler but ADC, and now it's not just ADC but also the rebranding from NetScaler."
 

Pricing and Cost Advice

"Download Kemp's VLM trial and take it for a test drive; you will be impressed."
"KEMP gives away free trials for 30 days. This can be stretched if you want. During the test, you will have access to KEMP support.​"
"Less expensive than Citrix."
"Setup is easy, the cost is affordable, and the licensing is quick and simple."
"The pricing is alright and we pay a monthly licensing fee"
"The price of the solution is cheap."
"​I have control on the licensing and all the prices since I work for a partner.​"
"They have multiple tiers of licensing and you can upgrade it easily."
"These guys make their pricing scheme really easy.​"
"The costs associated with Loadbalancer.org depends on the technology. For some, we need to pay, but others are open, so they're free."
"The solution requires an annual support license of $2,780 for four systems or $695 a year per unit for support not including the units."
"It was easy to upgrade the license for unlimited clusters and servers. Pricing is fair."
"Licensing fees are paid annually."
"We've got an unlimited license, which doesn't costs that much compared to other vendors, and we don't have to buy it again."
"It is inexpensive, and even their “unlimited” version, the VA MAX is still far cheaper than competitors."
"It's worth the cost. It's not cheap, but it's a good solution. If you're looking for a good solution, this is a good solution. Is it cheap? No. Is it worth the money? Yes, I think it is."
"For partners, NetScaler is not as expensive price-wise versus F5."
"We get value for money. Its price is fair. I don't think it is overpriced."
"Licensing is adequate. I wanted to have a more prominent license, but until I do they don't give enough support. The additional cost would be too much."
"Citrix ADC could improve the price and make it less expensive, other competitors have a better prices. This would allow Citrix ADC to keep dominating the market."
"I rate the pricing an eight out of ten since it is expensive."
"Its price is comparable to others and affordable."
"In Turkey, everything is good, but it seems expensive for us due to the currency exchange. I don't have a specific rating scale, but if I had to rate the price, I would say it's around a six out of ten."
"Citrix Web App and API Protection are in the middle when we talk about pricing and licensing"
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Government
8%
University
7%
Manufacturing Company
7%
Computer Software Company
20%
Financial Services Firm
11%
University
8%
Government
7%
Computer Software Company
15%
Financial Services Firm
10%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Kemp LoadMaster?
Scalability-wise, I rate the solution a ten out of ten...I rate the technical support a ten out of ten...The initial ...
What is your experience regarding pricing and costs for Kemp LoadMaster?
LoadMaster is cheaper than some other solutions. It has a perpetual license, so it's a one-time cost.
What needs improvement with Kemp LoadMaster?
There are some challenges with updates on certain models that don't have a few features. The support team often takes...
Do you recommend Loadbalancer.org?
Since Loadbalancer.org is an open-source solution, I would recommend this solution for smaller businesses that don’t ...
What do you like most about Loadbalancer.org?
Existing customers are trying to migrate from the physical F5 load balancer to the AVI load balancer because it is sc...
What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic ente...
What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more...
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexi...
 

Also Known As

LoadMaster Load Balancer
No data available
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall
 

Overview

 

Sample Customers

Kent County Council, KEMP, SMA Solar Technology AG, RT€ Player , Victrix (Quebec, Canada), Texas A&M, Macmillan Cancer Support, Cisco, Austin Bank
Vodafone, NASA, Mercedes, NBC, Siemens, AT&T, Barclays, Zurich, Penn State University, Fiserv, Canon, Toyota, University of Cambridge, US Army, US Navy, Ocean Spray, ASOS, Pfizer, BBC, Bacardi, Monsoon, River Island, U.S Air Force, King's College London, NHS, Ricoh, Philips, Santander, TATA Communications, Ericcson, Ross Video, Evertz, TalkTalk TV, Giacom, Rapid Host.
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Find out what your peers are saying about NetScaler, F5, Microsoft and others in Application Delivery Controllers (ADC). Updated: July 2025.
865,164 professionals have used our research since 2012.