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Keeper Enterprise Password Manager vs Microsoft Entra ID comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Keeper Enterprise Password Manager is valued for secure access, time savings, reduced risks, and cost-effective price-performance ratio.
Sentiment score
7.5
Adopting Microsoft Entra ID boosted ROI by enhancing security, streamlining operations, and reducing infrastructure and service desk costs.
From a pricing perspective, although it was more expensive than the competition, the price-performance ratio was perfect for our business needs.
We leverage existing licensing, like Windows Server or SQL, and hybrid benefits, and our sales and marketing teams benefit from co-selling and partnership advantages.
We get a return from not needing to pay other vendors to do what we already had from Microsoft, which was better than the competition.
By eliminating the need for multiple VPN channels and enabling direct work from Azure servers, we have achieved approximately 30% efficiency savings.
 

Customer Service

Sentiment score
7.6
Keeper Enterprise's customer service is effective and responsive, with minor delays, users generally find support satisfactory and positive.
Sentiment score
6.7
Microsoft Entra ID support receives mixed reviews, with premium support preferred for efficient resolutions and varying response quality.
It was perfect, and I had no reason to complain.
The actual support when you get to that level is a ten out of ten.
There are immediate answers to any issues that arise with great knowledge and a deep understanding of the product and business needs.
They usually try to deflect, buy time, and often do not address the problem immediately.
 

Scalability Issues

Sentiment score
8.4
Keeper Enterprise Password Manager effectively supports various organization sizes, maintaining performance and scalability under extensive usage and growth.
Sentiment score
7.9
Microsoft Entra ID offers scalable, reliable cloud solutions for organizations, effortlessly supporting varied user counts without performance issues.
We experienced no scalability issues with Microsoft Entra ID.
Its scalability is impressive, aided by Microsoft's efforts to expand its data centers.
When dealing with tens of thousands of objects, it requires proper management and best practices to retrieve only necessary data.
 

Stability Issues

Sentiment score
8.6
Keeper Enterprise Password Manager is praised for reliability, stability, scalability, zero downtime, and excellent support, ensuring long-term viability.
Sentiment score
7.9
Microsoft Entra ID is highly stable and reliable, with minor disruptions, maintaining strong user confidence and high ratings.
It's a critical solution that we can't do without.
The stability of the solution is very high at 99.999%.
We rarely had significant problems or crashes.
 

Room For Improvement

Feedback highlights areas for improvement in user experience, offline access, API integration, organization, stability, and cost reduction.
Microsoft Entra ID users seek better documentation, integration, security, cost-effective licensing, intuitive interface, and efficient support service improvements.
A recent incident we dealt with took four months to resolve with a seven-day deadline, which was quite frustrating.
Synchronization issues occasionally occur, making it challenging to analyze logs and pinpoint the exact problem.
There is a need for better transformation support from on-premises Active Directory policies to the cloud, as Entra ID doesn't cover this sufficiently yet.
 

Setup Cost

Keeper Enterprise Password Manager offers affordable plans with strong value, catering to individuals, families, and enterprises against cyber threats.
Microsoft Entra ID provides scalable, cost-effective pricing with features like P1 and P2, competitive rates, and discounts for specific sectors.
The solution was more expensive than the competition, but considering our business needs, it was perfectly aligned with the price-performance aspect.
We are getting our money's worth.
Microsoft sets pricing based on customer demand, adjusting to find the optimal balance between sales volume and profit per unit, similar to how Costco manages product prices.
Most features of Entra ID are part of Microsoft's ecosystem and included in Microsoft 365 bundles, which means there are no additional costs associated with pricing and licensing.
 

Valuable Features

Keeper Enterprise provides strong security and convenience with cross-platform access, password management, and organization features for teams.
Microsoft Entra ID enhances security and user experience with robust identity management, integration, and data protection features.
The ability to share credentials easily and securely was a big improvement.
We can secure the applications that we are building and make sure that if the application were to be compromised, there is no full access to a customer's environment causing issues and other security concerns.
It's integrated with Microsoft technologies like Authenticator, SSO, and MFA, streamlining operations and creating a seamless environment.
The granular control, such as preventing logins from specific locations, enhances security significantly.
 

Categories and Ranking

Keeper Enterprise Password ...
Average Rating
9.2
Reviews Sentiment
7.9
Number of Reviews
33
Ranking in other categories
Enterprise Password Managers (10th)
Microsoft Entra ID
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
235
Ranking in other categories
Single Sign-On (SSO) (1st), Authentication Systems (1st), Identity Management (IM) (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (1st), Access Management (1st), Microsoft Security Suite (2nd)
 

Mindshare comparison

Keeper Enterprise Password Manager and Microsoft Entra ID aren’t in the same category and serve different purposes. Keeper Enterprise Password Manager is designed for Enterprise Password Managers and holds a mindshare of 4.9%, up 3.6% compared to last year.
Microsoft Entra ID, on the other hand, focuses on Single Sign-On (SSO), holds 19.9% mindshare, down 25.9% since last year.
Enterprise Password Managers Market Share Distribution
ProductMarket Share (%)
Keeper Enterprise Password Manager4.9%
Azure Key Vault18.6%
AWS Secrets Manager16.5%
Other60.0%
Enterprise Password Managers
Single Sign-On (SSO) Market Share Distribution
ProductMarket Share (%)
Microsoft Entra ID19.9%
Okta Workforce Identity8.2%
Auth07.8%
Other64.1%
Single Sign-On (SSO)
 

Featured Reviews

Parwiz ElmJo - PeerSpot reviewer
It's an inexpensive, scalable solution that has improved our security
We use Keeper to store passwords We previously kept our passwords in an Excel file. Using Keeper makes us more secure.  Keeper has strong security features.  The password rotation feature could be improved. I have used Keeper for three years. I rate Keeper eight out of 10 for stability.  I…
Bahram Piri - PeerSpot reviewer
Security focus and seamless implementation increase platform productivity
Microsoft Entra ID can be improved in many ways, and there's a big wish list.If we're focusing on security, something that I definitely expect is improvement in the UI and UX for frontline workers. This is important, especially for non-tech savvy individuals. It is something Microsoft Entra ID could do to improve for a wider audience. It's important to focus on the frontline workers since they are non-tech savvy individuals. They are not like those back-office engineering C-level employees who are constantly dealing with computers, and we need to build a specific user experience and user interface for them to handle this stuff. That's something I expect Microsoft to focus on more for Microsoft Entra ID.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
10%
Financial Services Firm
8%
Government
6%
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Small Business80
Midsize Enterprise36
Large Enterprise132
 

Questions from the Community

What is your experience regarding pricing and costs for Keeper?
The solution was more expensive than the competition, but considering our business needs, it was perfectly aligned with the price-performance aspect.
What needs improvement with Keeper?
There is no improvement needed. Everything was good, and it was perfect for my needs.
What is your primary use case for Keeper?
I used Keeper primarily for password and credential management. It was used on my team of about one hundred people. The solution helped in managing credentials efficiently and securely.
How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What do you like most about Azure Active Directory?
It is very simple. The Active Directory functions are very easy for us. Its integration with anything is very easy. We can easily do third-party multifactor authentication.
What is your experience regarding pricing and costs for Azure Active Directory?
Our experience with the pricing, setup costs, and licensing of Microsoft Entra ID involves leveraging Microsoft 365 E5 licensing, so it's included. Being included in Microsoft licensing makes it mu...
 

Also Known As

Keeper Security
Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

At&t, Wells Fargo, Disney, GM, Chase, Honeywell, Samsung, Dow
Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
Find out what your peers are saying about Keeper Enterprise Password Manager vs. Microsoft Entra ID and other solutions. Updated: May 2023.
866,483 professionals have used our research since 2012.