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Kaspersky Endpoint Detection and Response vs Zscaler Client Connector comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kaspersky Endpoint Detectio...
Ranking in Endpoint Detection and Response (EDR)
21st
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Zscaler Client Connector
Ranking in Endpoint Detection and Response (EDR)
43rd
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

FarkhundAbbas - PeerSpot reviewer
Provides the ability to send detected malware to Kaspersky's sandbox environment for behavioral analysis
Kaspersky's support team is not that much supportive. If we need any help from them, they do not provide a good solution, and it takes too long to resolve the issue. This is the main thing because some cases are easy and need urgent resolution. However, when we create a support ticket, it takes three days to get it planned, and we have urgent requirements. So, the ticketing process needs improvement.
Carlos Snel - PeerSpot reviewer
Allows our IT department to easily analyze any connection issues
There is room for improvement regarding the price of Zscaler Client Connector, as it is one of the most expensive solutions available. Additionally, more data centers are required globally to reduce latency, especially in areas like South America and Africa, though this does not directly relate to the Client Connector.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable aspect of the product is its consolidated features."
"Kaspersky offers more visible and comprehensive features compared to other products."
"One of the most valuable aspects of Endpoint Detection and Response (EDR) solutions is their ability to detect and respond to spam and viruses in their early stages."
"The advanced detection features are valuable."
"The product's initial setup phase was easy."
"It is a stable solution...It is a very scalable solution."
"It is a secure solution with a lot of IT management features."
"One of the good features is the provider's Faulting capability. If any of our systems detect malware, we can check the behavior of the malware by sending it to Kaspersky's sandbox environment. This helps us assess how destructive the malware is. After analyzing it, we can create use cases and protection measures based on that behavior. So, this is the best feature of Kaspersky."
"I'd rate the solution nine out of ten."
"The solution operates in the background seamlessly without the user noticing."
"Zscaler Client Connector is quite scalable, and I would rate its scalability as nine or ten out of ten."
 

Cons

"There are certain shortcomings with the UI of the solution. The UI is not at all user-friendly."
"Incorporating an AI protection tool with the capability to detect and prevent zero-day threats, particularly those with a five-star rating in terms of severity would be beneficial."
"Kaspersky Endpoint Detection and Response needs vast resources on the central node. Not all maintenance tasks are in the GUI, so we often use commands. The lack of documentation for these processes means we frequently reach out to support, open tickets, and run complex CLI commands. It's not the most straightforward process. It should also improve stability."
"There is room for improvement in the support."
"Kaspersky is not an XDR solution. With an XDR solution, we could gain some more time."
"Enhancing user-friendliness should be a priority."
"The main issue was compatibility with the cloud itself. The CPU usage immediately spiked, causing the machines to hang and sometimes even forcing server or computer restarts."
"The solution must provide better security."
"The stability of Zscaler Client Connector needs improvement, as it often disconnects and reconnects."
"There is room for improvement regarding the price of Zscaler Client Connector, as it is one of the most expensive solutions available."
"There is room for improvement regarding the price of Zscaler Client Connector, as it is one of the most expensive solutions available."
 

Pricing and Cost Advice

"The pricing falls within the average range."
"I rate the solution's pricing model a seven on a scale of one to ten, where one is cheap, and ten is expensive."
"I would say that their pricing is generally competitive and attractive."
"Yearly payments are to be made toward the licensing costs of the solution."
"I was satisfied with the pricing of Kaspersky."
"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."
"The solution is not cheap, but it is not expensive."
"The tool's pricing is reasonable."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Comms Service Provider
10%
Retailer
10%
Computer Software Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Kaspersky Endpoint Detection and Response?
Kaspersky EDR offers automated response capabilities, enhancing efficiency by enabling quick investigation and response to potential threats on Android devices.
What is your experience regarding pricing and costs for Kaspersky Endpoint Detection and Response?
Kaspersky has a better price than other marketplace solutions. Due to this, they are growing significantly. I like the price. I'd rate it nine out of ten.
What needs improvement with Kaspersky Endpoint Detection and Response?
Cortex is better in the security features, yet Cortex doesn't have IT management features like Kaspersky. Kaspersky is not an XDR solution. With an XDR solution, we could gain some more time.
What is your experience regarding pricing and costs for Zscaler Client Connector?
Zscaler Client Connector is notably costly, with pricing rated at five out of ten in terms of affordability, reflecting the premium pricing of the solution.
What needs improvement with Zscaler Client Connector?
There is room for improvement regarding the price of Zscaler Client Connector, as it is one of the most expensive solutions available. Additionally, more data centers are required globally to reduc...
What is your primary use case for Zscaler Client Connector?
The primary use case for Zscaler Client Connector is acting as a proxy for security. It ensures a secure connection through Zscaler, integrating the proxy with the necessary security level for cont...
 

Overview

Find out what your peers are saying about CrowdStrike, SentinelOne, Microsoft and others in Endpoint Detection and Response (EDR). Updated: January 2025.
850,028 professionals have used our research since 2012.